Terrence M. Townsel
**** ********* **. *** *, College Park, GA 30337
(cell) 901-***-**** (home) 678-***-**** (email) ******************@***.***
Summary Detail-oriented and have been extensively trained in spreadsheets, transcription, word procession and desktop publishing. I am well versed in database management. Strong organizational, technical and analytical skills. Data entry specialist adept at developing and maintaining databases. Certified in 10-key and highly skilled at creating effective organizational and filing systems. I am highly effective at handling confidential information and identifying system improvements with ease. Experienced in office management and admin support.
Highlights
• Utilize Microsoft Office including, PowerPoint, Word, Excel, Outlook, and Excel
• Computer Savvy
• Expert listening skills and meticulous at giving attention to details. Strong problem solver
• Skilled with Norvell Systems, Windows 95,98, NT, Windows 7 and 8 and Windows NT servers
• Types 65 WPM
Accomplishments
• Honorable Discharge from the United States Navy
• Produced and maintained one of the first Microsoft Excel generated Soldier Trackers for accounting of the troops in Afghanistan and Iraq
• Preserved an accuracy of 99.6 percent during 8 years of Military employment
Experience
11/2011 Fairfield Inn & Suites, Southaven, MS
Desk Clerk
Process all payment types such as room charges, cash, checks, debit, or credit.
Process all check-outs including resolving any late and disputed charges.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Complete designated cashier and closing reports in the computer system. Count bank at the beginning and end of shift.
Balance and drop receipts according to Accounting specifications
11/2000 - 06/2008 United States Navy
Executive Assistant
Managed calendar for the Commanding Officer
Maintained organized files for ease of use
Arranged essential mail or correspondence in priority action order
Prepared routine reports and spreadsheets
Arranged conference calls, "callbacks", and appointments
Updated mail/phone/business card directories
Coordinated and assisted in travel, activities, meetings and other arrangements that assisted the Commanding Officer
Coordinated and participated in video conferences, teleconferences, meetings and corporate events
Maintained confidentiality of projects for your assigned executive
Prepared correspondence, emails, memos, meeting minutes, slides that may include scientific material, contact reports and other documents as requested
Prepared expense reports and submit to Administrative Officer
Drafted letters and dictated memos as well as other government and military documents.
Ordered supplies using requisition forms.
Verified that information in the computer system was up-to-date and accurate.
Created monthly reports for records, closed terminated records and completed chart audits.
Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.
Education
2008 United States Naval Training, Meridian, MS
Computer/Office management
Microsoft Computer Operations
Office management
Coursework in Business Administration, Communications and Accounting
Microsoft Office Applications Certificate
2000 Maben High School, Maben, MS
General Studies, High School Diploma
Southwest Tenn. Comm. College, Memphis, TN
Continuing education in Public Administration, under the Montgomery GI Bill
Coursework in Human Resource Management and Business Administration