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Sales Management

Location:
London, United Kingdom
Posted:
November 19, 2013

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Resume:

OBJECTIVE

Continue to find challenging opportunities which leverage my diverse multi-lingual

management and marketing skill set, while still providing opportunities for extensive

personal and professional growth.

SUMMARY

My extensive experience in business development, management, and marketing has come

through years of challenging opportunities in many industries, including travel &

tourism, aviation, health care, import & export, professional recruitment and real

estate. I have a strong work ethic and excellent leadership skills. I work well as part

of a team, as well as being quite competent in self-management to achieve objectives,

whether they are well defined, or fluid. I am detail oriented, and am very adept in

multi-tasking environments and achieving desired outcomes. I work well under stress.

EXPERIENCE

Medical International Recruitment Consultant, MSI Group

London, UK - June 2012-Present

As a Medical Recruitment Consultant, I am directly responsible for sourcing and assessing

candidates (health care professionals) to ensure compliance with registration

requirements matching candidates to positions and organizations (hospitals & medical

practices), preparing documentation (resumes, qualifications, certificates, licenses &

registrations) for submission to the prospective employer co-ordinate and schedule

interviews via phone, skype or video conferencing between candidate and clients, as well

as coordinating compliance documentation upon acceptance of an 'Offer of Employment.' In

addition, I am responsible for marketing our services to potential clienteles and develop

the Company's business.

Accomplishments

Created new international opportunities and growth into Singaporean medical markets

Recently tasked with the creation of a new international desk into Hong Kong medical

markets

Mentored apprentice staff to achieve marketing targets

Operation Manager, Dover Park Hospice

Singapore, Singapore - Feb 2012- May 2012

This short-term contract position offered me an insight to the medical professions, as

well as offering opportunities to perform management coordination roles in providing for

direct patient care. Some of my duties included coordination of patient care

alternatives, assessment criteria management and volunteer and staff assessments,

training and patient event coordination.

Accomplishments

Measurable improvements in volunteer assessments, training and availability.

Measurable improvement in patient care quality.

Recruitment Consultant, Latitudes Group International

Singapore, Singapore - June 2009-February 2011

Primary responsibilities were candidate sourcing and assessment, professional

registration coordination between medical professionals and hospitals, preparation of

professional resume's, certifications, licenses and qualifications for candidates, to

various hospital clientele. In addition I was directly for interview scheduling, and

used various means to accomplish professional interviews, including Skype or other video

conferencing methods. My responsibilities also included direct and indirect marketing of

consultant services.

Accomplishments

Consistently met targeted objectives for candidate placement.

Measurable improvements in marketing results.

Executive Assistant, VanDiemen Seafoods (AP) Pte. Ltd.

Singapore, Singapore - July 2005-February 2009

Primary responsibilities involved live, frozen and fresh seafood product sourcing for

worldwide import and export. In this position, I was directly responsible for price and

terms negotiation with local and overseas suppliers and purchasing customers. In

addition, components of my regular activities involved the operational, accounting,

budgeting, planning and human resource management directly in support of the business

model and my managing director.

Accomplishments

Set-up and managed monetary recovery from unpaid transactions and accounts.

Regularly met desired and projected revenues.

Instrumental in modification of business models to allow for deposit structures to reduce

or avoid transaction issues with mortality, late or absent payments, and

non-collectables.

Real Estate Agent, HSR International Realtors Pte. Ltd.

Singapore, Singapore - August 2004-May 2005

Primary responsibilities included resort marketing, establishment of measurable

performance criteria and the development of information systems for tracking and

measuring management objectives.

Accomplishments

Establishment of measurable performance criteria.

Development of information systems for tracking and measuring management objectives.

Real Estate Agent / Property Manager, Huttons Asia Pte. Ltd.

Singapore, Singapore - April 2004-August 2004

As a Real Estate Agent, I was directly responsible for source marketing, listing

management and sales of houses, flats and other units on behalf of the owners and

tenants. Duties included discussions of sales options, presentation to market, market

analysis, costs, inspections and legal documents required for sale. In addition, my

responsibilities included buyers assessments, terms negotiation, marketing considerations

and merits of offers.

Manager - Administration, HR & Finance, Ling Kwang Home for Senior Citizens

Singapore, Singapore - July 2003-March 2004

In this role, my primary responsibility was to implement and oversee operational

effectiveness and make recommendations for improvements in the management information

systems. In addition, my routine duties included implementing automation of the

processes of budget planning, reporting systems, financial forecasting, and accounting

systems. Areas of responsibility also involved claims submission to various

professional agencies, including MOH, NCSS, MEDIFUND, SDF, HMDP and NTUC, as well as

establishment of tracking mechanisms for management of foreign staff, work permits, staff

training, medical record management, attendance records and nurse training roster

management.

Research Assistant, National Neuroscience Institute

Singapore, Singapore - October 2002-June 2003

This position required assisting Doctors to develop, compile and manage research data.

Duties also required assisting in coordination community centers, by location, for

Research Doctor to conduct free diagnosis of randomly selected individuals in accordance

with Ministry of Health plans, as well as coordination of Doctor schedules, Doctor

payments, project tracking and records, and three professional staff resources.

General Manager, Asian Circle Agency Pte. Ltd. (Asian Circle Group of Companies)

Singapore, Singapore - February 1995-August 2001

I was directly responsible for the operational management, management of a team of 4

other Administration Staff and 22 Warehouse Logistics Assistants. Direct

responsibilities of this position also involved networking aviation resources,

co-ordination of aircraft charters, promotion of available B747 charters to International

freight forwarders, lasing with carriers and local agents in Singapore (SATS or CTASC) to

confirm operational and logistical solution development in support of transport issues

raised by both carriers and forwarders. In addition, duties involved document

preparation for carriers landing rights with Singapore local authorities, negotiating and

finalization of contractual agreements, preparation of financial and budgetary forecasts,

budget planning, financial records, payroll, and accounting.

Sales Manager/Sales Executive, Asian Circle Supplies Pte. Ltd. (Asian Circle Group of

Companies)

Singapore, Singapore - October 1993-February 1995

Overall, I was responsible for oversight of all operational parameters, as well as

managing 26 others. Direct duties involved costing, logistics, contract negotiations,

P&L monitoring, payroll and accounting. Developed and implemented management procedures

for offices, warehousing and logistics.

Sales Representative, Philippine Airlines Inc. Ltd.

Singapore, Singapore - November 1987-September 1993

Primary duties included ticket sales for passengers within Singapore District, monitoring

sales patterns, tour package implementation, financial & budget planning, market research

and travel agent relationship management. Also handled bulk-ticket procedures for tour

operators and travel agents, in addition to monitoring of operational procedures.

Sales Executive, Tioman Island Resort Pte. Ltd.

Singapore, Singapore - February 1986-April 1987

Responsibilities included designing a 3-country reservation system and performance

monitoring for ease of fund transactions, development of a quality framework and conduct

of services for the Singapore operations, sales calls and marketing to promote the resort

and newly built condominiums, organization of tour packages and weekly performance review

reports to management. Also set up the green field site for representative office, and

implemented resort office coordination to the head office via the resort reservation

systems.

Ticketing & Tour Officer, Travelplan Pte. Ltd.

Singapore, Singapore - December 1983-November 1985

Planning itineraries for tour packages to South East Asia, promoting tour packages to

travel agents, coordination of tour packages from other agents, overseas handling of

hotels, transfers amd sightseeing confirmations. Also directly responsible for

negotiations with airlines for special rates for organized tours, customer inquiries,

best-route planning for business customers, special mission trip arrangements, bi-monthly

reporting, junior staff management for sales and administration departments.

Travel Assistant, Vanda Tours and Travel Pte. Ltd.

Singapore, Singapore - December 1981-May 1983

Responsibilities included coordination of South African groups inbound to Singapore,

meeting arrivals at airport, additional tour arrangements, organizing food supplies from

Singapore to Mersing for weekly Tioman Tour, tour package marketing, outbound tour

promotion to Asia, arrangement of guides, in addition to providing additional guides

during school holidays, as well as handling basic accounting matters.

EDUCATION/FORMAL TRAINING

Employment Act - Ministry of Manpower, 2001

Mind Your Own Business Software (MYOB)t - DataBizz Pte. Ltd., 2000

Diploma in Management Studies - Singapore Institute of Management, 1992

Certificate in Management - Singapore Institute of Management, 1991

Life Insurance Agents Pre-Contract Examination - Singapore Insurance Institute, 1990

Successful Field Sales Course - Inhouse, 1988

Basic Tariff Course - Lufthansa Sales Management, 1987

Center for Tourism, Related Studies - Center for Tourism, 1987

General Certificate of Education (U.S. Equiv., 'High School') - Dunman Secondary School,

1981

SKILLS

Languages: English, spoken & written, Chinese, spoken & written, Bahasa Malaysia, spoken

only, familiarity and working knowledge of Cantonese, Teochow and Malay dialects.

Computer: MS Excel, MS Word, MS Powerpoint, MS Project, Quick-Books Accounting, Adobe

Photoshop, Harvard Graphics, MYOB and various other finance software packages.

Financial: Accounts Receivable, Payable and Payroll.

Marketing: Various Industries.

Management: Various Industries

REFERENCES

Professional and personal references available upon request.



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