VICTORIA JOHNSON,CBCS
**** * ***, **********, ** 27403 ■ 336-***-**** ■ aca2nn@r.postjobfree.com
PROFESSIONAL SUMMARY
Detail-oriented and reliable medical professional with in-depth knowledge of patient care techniques, a consistent
desire to provide optimal outcomes and an outstanding ability to implement organizational objectives seeking
mutually rewarding opportunities with a dynamic healthcare firm.
Quality-focused with outstanding attention to detail and works well under pressure.
Dedicated to maintaining strict patient confidentiality.
Skilled in all front office administrative functions and types 60 WPM.
CORE MEDICAL QUALIFICATIONS
Medical Terminology Government & Third-Party Payers Medical Office Procedures
Anatomy & Physiology Electronic Medical Records (EMR) Keyboarding & Word Processing
HIPAA Regulations Managed Care (HMO, PPO & POS) Medical Practice Management
Facility Billing Insurance Claim Billing & Systems
Reimbursement Systems Processing TRICARE • Medicare • Medicaid
Administrative Support Diagnosis Coding from Medical CPT-4 • HCPCS • ICD-9-CM
Typing skills 75 WPM Records MOSS, MEDISOFT
Scheduling Appointments
E DUCATION
Ultimate Medical Academy – Tampa, FL 2012
Medical Billing and Coding Diploma
Skills include: Disease Processes, Surgical Procedures, Life Cycle of an Insurance Claim, Health Care
Settings, Health Care Payers, Procedure and Diagnosis Coding from Medical Records, Reimbursement
Systems, Facility Billing, Keyboarding, Word Processing and Medical Practice Management Systems.
Guilford Tech CC - Jamestown, NC 2002
Applied Science Associate Degree
MEDICAL WORK HISTORY
APAC-UNITED HEALTHCARE SEPT ’13-PRESENT
Non-Licensed Medicare Representative
Telesales for United Healthcare Medicare Enrollment. Taking inbound calls updating/enrolling Medicare recipients
into a Medicare Drug Plan of their choice. Accuracy is of the utmost importance.
SPECTRUM LABORATORY NETWORK - Greensboro, NC 2003 –
2009
LAB ASSISTANT
Received, un-bagged and set up specimens for testing and placed them in the correct storage location.
Processed requisitions and ordered tests and tubes for each requisition.
Managed documentation related to testing and results.
Ensured that customers were assisted properly and maintained cleanliness of the lab.
DATA ENTRY SPECIALIST
Entered patient information for billing purposes focusing on accuracy and speed.
Kept track of received data and source documents.
Compared data entered with source documents, and reentered data in verification format on screen to detect
errors.
ADDITIONAL E XPERIENCE
FURNITURE TRANSPORT GROUP - Greensboro, NC 2009 – 2011
DATA ENTRY CLERK
Updated freight bills and billing freight bills as they arrived via trucks.
Scanned and filed freight bills for further review by supervisors.
Prepared and sorted source documents and identified and interpreted data to be entered.