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Project Manager Customer Service

Location:
Huntsville, AL
Posted:
November 19, 2013

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Resume:

Materials/Production Planning Program Administrator

Qualifications Profile

Seasoned and highly dedicated professional, offering extensive background

in material and production planning, master scheduling, and program

administration across government and commercial settings. Demonstrate

expertise in high-reliability and space-rated contracts. Display proven

success in passing internal, customer, and government audits; with

capabilities in executing contract life cycle from proposal to termination

phase. Exemplify flexibility in performing and completing multiple tasks in

a timely manner.

Areas of Expertise

Leadership and Management

Coordination and Collaboration

Problem Identification and Resolution

Strategic Planning

Inventory Process Oversight

Regulatory Compliance

Organizational Audits

Customer Service

Professional Experience

Sanmina-SCI Corporation ( Huntsville, AL (1994-2013)

Program Administrator/Financial Analyst 2008-2013

. Delivered appropriate support to various program management teams as well

as to both commercial and military programs.

. Evaluated and processed new and changed orders utilizing signature

process and Oracle contract system input, while assessing backlog and

accounts receivable reports on a daily basis.

. Revised the Material Requirements Planning (MRP) system by reviewing

Consumption Based Ordering (CBO) schedules to meet customer needs.

. Wrote estimate to complete (ETC) reports including profit analysis, labor

task utilization and projections, and excess material justification for

military programs.

. Held accountability for initiating program shipping requests as well as

for uploading shipping information into customer UID system.

. Gained recognition for driving the G.E. Transportation program-with

missing customer orders and unprocessed cancellations-to become updated

and on-schedule.

Demand Assurance Project Manager 2006-2008

. Led a team in evaluating new contracts; developed and suggested material

and production plans to obtain contract requirements.

. Utilized planning factors and schedule dates with the Oracle MRP system

in implementing plans to meet contract requirements.

. Rendered oversight to ABC Stratification Program throughout the entire

organizational programs.

. Established demand system to manage all new and changed customer orders.

Planning Supervisor Senior 2001-2006

. Effectively managed a team of 18 production planners, 6 material

planners, and 3 expediters responsible for in excess of 75 military and

10 commercial programs.

. Oversaw the daily departmental activities including monitoring excess

material; handling outstanding purchase orders and outstanding kit

releases; and managing overall team performance.

. Keenly analyzed and verified performance reports every week including on-

time receipts from vendors, on-time delivery to customers, requisition

process time, on-time release of planned orders, and price variances.

. Served as point of contact for all customer and government audits with

regard to material and production orders; as well as for the Material

Management and Accounting System (MMAS) government audit.

. Authored procedures in support of department and company compliance

audits.

. Exemplified leadership in the annual plant material inventory with an

average of 99.7% accuracy.

. Assumed full accountability for M3K corporate metrics as well as for

quarterly corporate audits.

Earlier Positions Held:

Materials Manager-Level I 2000-2001

Planning Supervisor 1997-2000

Production/Material Planner 1994-1997

Earlier Career

Senior Production Planner, Phoenix Microsystems ( Huntsville, AL

Production Operator, Onan Corporation ( Huntsville, AL

Education and Credentials

Coursework in Business Management, University Of Alabama in Huntsville (

Huntsville, AL

Coursework in Business Management, Calhoun Community Collage ( Huntsville,

AL

Intermediate-Level Emergency Medical Technician For Renewal

State and National Boards

Training

Theory of Constraints Course ( Sanmina-SCI

Just In Time, The Association for Operations Management (APICS)

Material Requirements Planning (MRP) and Capacity Planning Courses, The

Association for Operations Management (APICS)

Six Sigma Green Belt Training ( Sanmina-SCI

120-Hours Course on Windows Office Suite (Word, Excel, Visio, Access,

PowerPoint, and Project), New Horizons Computer Learning Centers

Training Course on Enhanced COPICS, Oracle, Agile, and PMPlan Operating

Systems ( Sanmina-SCI

Wood Badge Training, Boy Scout of America (BSA)

Awards and Honors

Eagle Scout

Boy Scout District Award of Merit

Volunteer Emergency Medical Responder of the Month (2)

Activities

Ordained Baptist: Deacon Member: The Gideons International

Technical Acumen

Microsoft Office Suite ( Microsoft Access ( Microsoft Visio ( EPR System

(Enhanced-Copics to Oracle)

Agile-Bill of Material/ECO system ( EAC/ETC System ( PMPlan-Cost Analysis



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