Tom Becknell

***** *. ****** ****, ********* IL *0030

Cell: 224-***-**** E-mail: aca1ys@r.postjobfree.com

Objective: A service oriented professional with 25 years of experience in the automotive and heavy duty truck service industry, looking to bring the knowledge, experience, and the “want to take care of the customer” attitude to a service department to help it grow.

3/08 – Present Durham School Services

Mechanic

• Perform state safety inspections

• Complete engine and chassis repairs on International, GMC, and Ford chassis

• Travel to multiple branches to perform repairs

1/1997 – 7/2007 - Patten Industries Grayslake, IL

Service Manager

• Set up daily schedules for 5 truck service technicians

• Schedule and dispatch 6 field service technicians

• Look up parts and prepare quotes or customer approvals

• Prepare and process Caterpillar warranty work orders

• Interact with Caterpillar representatives to procure help for customers

• Prepare and process daily customer billings

• Assist in the process of making Patten Ind. in Grayslake a 5 star facility in regards to contamination control and technician safety

• Used Caterpillar ET along with Pro-Link to diagnose engine issues on Caterpillar, (HUEI and ACERT), Cummins, Detroit, and International engines and chassis

Education

1980 – 1984 Roane County High School, Kingston TN

1985 – 1986 Lincoln Tech, Norridge IL

•Certified in auto and diesel technology

• “Excellence” patches in shop operation and diesel engine tune up

Part Failure Analysis training by Caterpillar

Special Licensing

“B” class CDL with air brake and passenger endorsements

Interests

Traveling on my motorcycle

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