Sales Management

William J. Wiggins

**** ********** ****** * ******* =, WA 98144 e-mail -

***************@*****.*** Contact# 206-***-****

AREAS OF EXPERIENCE

. Health & Welfare benefit and cost and risk analysis

. Compliance and Health Reform integration)

. Self-insured plan design

. Vendor oversight

. Compensation and risk analysis

. HR project management and plan integration

. Retirement plan administration

. Total Rewards

.

PLAN EXPERIENCE

. PPO/Traditional/EPO medical

HSA/HRA Plans

. LTD/STD/Life/LTC

. International Medical, Life &

Disability plan administration

. Dental

. Self-funding

. Workers Compensation

. DC, DB, and 401K retirement plan

EMPLOYMENT HISTORY

Senior Benefits Analyst, - 2010 - Current

Group Heath Cooperative Human Resources, Benefits & Compensation

Division, - March 2009 - Current

. Plan administration for 7200 benefit eligible employees of 4

collective bargaining units and non-union employees.

. overseeing adherence to all statutory obligations for benefits

administration, including deduction process, legal guidelines

and federal regulations related compliance and adherance to all

components of Health Reform.

. Detailed analysis and management of plan performance cost

containment measures, and implementation of new vendor and new

business requirements.

Large Group Sales Consultant - 2009 - 2010

Managed book of business in excess of $11M dollars in annual premium.

Closed largest total replacement prospect sold in 2010.

Senior Business Development Consultant, - 2007 - 2009

Kaiser Permanente, - National Benefit Design and Program Management

December 2007 - March 2009

. Lead Consultant for national benefit standardization team.

. Served as lead consultant to project team tasked with creating a

national self funded product standardization national benefits

in the self-funded market segment across all Kaiser regions.

. Created and managed pilot value driven prescription drug

piloting program for chronic conditions.

. Ancillary projects included: Medicare Advantage and CMS

compliance; and Federal Employee Health Benefit Program (FEHBP)

program management.

Benefit Manager

Williams-Sonoma, Inc. - Benefits and Compensation Division, March

2006 - December 2007

. Health & Welfare and Retirement plan administration and vendor

management of $17M annual cost self-funded plan for multi-

national employee population of 12,000+ 2 collective bargaining

units and non-union employees for International employee

population and US. Non US locations included Canada, France,

Thailand, Vietnam, and Peru.

. Quarterly competitive compensation and benefit analysis for

talent acquisition.

. Management of HRIS and Crystal audit reporting; escalated

appeals; maintenance of on-line benefit portal; and Health &

Welfare compliance, employee communication (i.e. Summary Plan

Descriptions, New Hire brochures, Open Enrollment brochures,

etc.

. Implementation of first employee wellness and total rewards

program.

. Weekly new hire orientation and on boarding including I-9

verification, compliance training, and open enrollment project

management.

Benefit Consultant,

Mercer Health & Benefits - Enterprise Market Segment, - 1999- 2006

. Benefit-consulting services for clients for multiple clients.

. Competitive benefit cost analyses of employee benefit plans for

both fully insured and self funded clients.

. Worked with all Health and Welfare lines of business

specializing in Value Driven and International benefits for

clients with multinational employee populations.

Blue Cross and Blue Shield Experience

Product Manager

Premera Blue Cross, 1997 - 1999

. Product development for Dental; Prescription Drug; products and

Alternative Care networks.

. Managed integration of state and federal mandates, and

legislative updates into contracts and certificates.

. Evaluation and performance monitoring of assigned products, and

ongoing analysis of competitive market intelligence.

Senior Account Executive, 1990 - 1999

Blue Cross and Blue Shield of Illinois, Responsible for marketing,

sales, renewal negotiation, retention and associated account

management activity for large fully and self funded municipal clients

including Federal Employee Program, Cook County, Chicago Board of

Education, Public School Teacher's Pension Fund of Chicago, and

Chicago Teachers Union

. Maintenance of book of business in excess of 157,000

lives/$11.5M annual revenue dollars

. New product sales and renewal contract negotiations

. Implementation and project management, technical and creative

writing of employee and marketing communication collateral.

. Blue Max Sales award recipient 1994 thru 1998.

EDUCATION

. Gloucestershire University formerly College of St. Paul's and

St. Mary's, Cheltenham, England

Baccalaureate, Economics.

. Goshen College, Goshen, Indiana

Bachelor of Arts, Business Administration

. Haitian American Institute, Port-au-Prince Haiti

Studied at institute with field work at American Consulate

PROFESSIONAL AFFILIATIONS

. Washington Alliance of Health Underwriters (WA

. Insurance Women's Association of King County

. Group Health Association of America

CERTIFICATIONS

. Licensed Health, Life, & Disability Producer in Washington

State, and State of California.

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