Customer Service Accounts Payable
Resume:
Maria Ibarra
***** ****** ***** *** *******, TX *8247
aca1mr@r.postjobfree.com
CAREER SUMMARY
Well-rounded business professional with experienced in troubleshooting
system application, system testing and support for Accounts Payable
processing. Skilled in extracting data to create reporting reports.
Knowledgeable in SAP, Business Object, databases, proficient in Microsoft
Office, resolving customer service issues. Have six years as a Technical
Specialist and seventeen years of Accounts Payable in a share service
environment.
ACCOMPLISHMENTS
o System Project Lead involving SAP system implementation, creation
and coordination of "User Acceptance Testing" scenarios,
troubleshooting and installation of application.
o Assisted in developing procedures to increase productive and
accuracy.
o Experience in creating and maintaining Microsoft Access databases.
o Created Daily, Weekly, Monthly, and ad hoc reports via Excel,
Access, Business Object and SAP.
WORK EXPERIENCE
Accountemps (Kraft Foods Global Inc.) - San Antonio, Texas
September 2012 - June 2013
Service Management Team Member
o Created Daily, Weekly, Monthly, ad hoc Microsoft Access/ SQL
queries.
o Extracted SAP data to generate Daily, Weekly, and Monthly reports.
RUSH - New Braunfels, Texas
May 2012-September 2012
Accounts Payable Associate
Data Entry (Kramar), Customer Service, Check processing,
Statement Reconciliation.
PETCO - San Antonio, Texas
September 2011-Feburary 2012
Accounts Payable Supervisor
o Supervised Scanning, Disbursements, and Travel and Entertainment.
o Assisted in resolving customer service issues.
o Created Daily Production reports.
Kraft Foods Global Inc. - San Antonio, Texas
August 1996-September 2011
Accounts Payable Technical Specialist (April 2005-August 2011)
Provided analytical support and business reporting for
internal and external customers.
o Monitored and reconciled daily EDI and Electronic Invoice
processes.
o Monitoring and troubleshooting of Accounts Payable systems on a
daily basis.
o Coordinated and developed maintenance routines for applications and
documented solutions for common issues.
o Collaborated with Management, Users and Information Systems to
escalate and find solutions to system issues and established
procedures.
o Cross trained team members and end users.
o Performed multiple Sarbanes Oxley (SOX) audits and completed
various testing for financial controls team.
Met/Tech Administrative Associate (February 2001 -April 2005)
o Responsible for the creating, updating and distributing daily,
weekly and monthly metrics for management.
o Created, maintained, and executed Access / SQL queries and verified
accuracy of data.
o Maintained and updated A/P spreadsheets/accruals.
o Balanced the A/P Workflow and Data Warehouse Systems daily.
o Created instruction manuals and implemented a workload system.
Administrative Associate (August 1996 - February 2001)
o Processed non-PO and three-way match invoices.
o Special project - User Acceptance Testing for Gateway matching
system.
o Created and maintained invoice exception spreadsheets for various
plant locations.
o Conducted training and supervised temp staff.
EDUCATION
Bachelor of Business Administration with a concentration in Information
Systems, University of the Incarnate Word
Associate of Applied Sciences Degree in Safety Engineering Technology, San
Antonio College
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