Customer Service Sales
Resume:
Latanya Stevens
Burlington, North Carolina 27215
aca1f6@r.postjobfree.com
Objective
Currently I am seeking a position in Business Administration for customer service.
Work Experience
Security Finance
08/2012-Current
Maintaining office cash with accuracy and security.
Achieving account gain through proven loan judgment and effective customer
solicitation.
Ensuring compliance with state and federal lending regulations and Company policies.
Ensuring prompt completion of loan applications.
Ensuring compliance with company record keeping procedures.
Customer Service Rep
1/2008- 08/2012
KGB, Mcleansville, NC
Provides directory assistance for incoming calls relating to business and residential
listings.
Help coach other Customer Service Reps to achieve desired goals set by the company.
Operates the telecommunication network by efficiently meeting company standards by
providing fast and efficient searches to help customers in their daily inquires.
Sales Associate
7/2006 - 1/2008
Ashley Furniture, Greensboro, NC
Helps with selling on the sales floor for new clients. Opening & Closing all sales for all
furniture products. Process orders for all clients. Calls customers to track orders and help
with customer inquires.
Assistant Manager
5/2003 - 7/2006
Bombay Co, Durham, NC
Responsible for opening and closing store operating procedures. Coached and trained a
staff of hardworking employees. Maintained goals for the business to achieve high
profits. Worked with the employees in selling and achieving high productivity.
Controlled shipments and operated all inventory management for the store. Delegated
tasks to all cashiers and sales associates.
Assistant Manager
7/2002 - 5/2003
Advance America, Greensboro, NC
Handled the opening and closing store operating procedures. Processed financial loans
for the general public. Handled the telecommunication system .Assisted with marketing
for the company to increases sale productivity. Conducted financial transactions with
other financial institutions.
HR Office Assistant
2/1999 - 12/2001
North Carolina A&T State University, Greensboro, NC
Handled payroll for the students of the University. Operated the telecommunication unit
of the building. Prepared special assignments for the staff employees. Computed daily
budget inquiries for the Student Union. Delivered mail to all staff employees.
Education
8/1997 - 12/2001 North Carolina Agricultural & Technical State University, Greensboro,
North Carolina Batchelor of Science in Business Administrative Systems.
Affiliations
8/1997 - Present Who's Who All American Students
9/1999 - Toastmasters for Business Students
Skills: Word, Power point, Access, Excel and the Internet.
Certified Notary Public
Contact this candidate