Erin E. Herman
St. Louis, MO
785-***-**** (Cell)
aca0qy@r.postjobfree.com
Professional Experience
KONE Elevator & Escalators, Inc. July 2006 to
Present
Midwest District Sales Manager 2012 to Present
I have full accountability for the sales force within the Midwest District
(St. Louis, Springfield, Quad Cities, Peoria, & Champaign, Illinois) and
their results within all three departments at KONE including: Service,
Modernization, & New Equipment. I provide the functional expertise and
leadership in sales management, talent management, collaboration on sales
planning and the successful execution of the sales plan for the Midwest
District. I operate as the primary interface with the District Manager to
prioritize and drive key initiatives, ensure local requirements and provide
support as needed.
. Manage 16 Reports
. Responsible for $30 Million Dollar Orders Budget Across Service,
Modernization, & New Equipment Businesses
. 2013 YTD: 106% to Budget in Service Repair Orders ($7,385,635 on a budget
of $6,917,000),81% to Budget in Modernization Orders ($6,442,000 on a
budget of $7,948,000), 113% to Budget in New Equipment Orders
($11,888,122 on a budget $10,491,000), 97% to budget in Units under
Contract (6907 on a budget of 7099)
. 25% improvement in New Equipment Orders from 2012 to 2013, 16%
improvement in Service Repair Orders from 2012 to 2013, 27% improvement
in Modernization Orders from 2012 to 2013.
. Only district in 2012 to make their R80 Profit (16 Districts in total)
. On target to in 2013 to exceed R80 Profit (16 Districts in total)
Senior Sales Consultant 2010 to 2012
. Participated in a seven-month KONE Leadership & Management
Program in Europe.
. Team Lead for an international team that performs research
and development on the improvement of KONE's installation
process.
. Presented information to the Executive Board of Directors
in Helsinki, Finland.
. Participant in Great Plains District profit and loss
meetings.
. Summarized financial benefits and company incentive in
order to purchase KONE products.
. Responsible for training District Managers and Sales
Representatives on SalesForce.com and implementing the KTOC
portion to the Great Plains District.
. Selected as a "Superuser" of SalesForce.com.
. Conducted interviews and participated in the hiring process
for KONE regional branches.
. Responsible for managing relationships and negotiating
contracts with prospects and existing clientele.
. Edited, wrote, and organized data charts and spreadsheets
by utilizing mastery of Microsoft Excel.
. Formulated informational material into PowerPoint
presentations on a quarterly basis for panels of clients.
. Responsible for managing 200 accounts with more than 1,000
individual units and four service technicians
* #4 Sales Representative in the Country (165 Total Sales Reps) in
2010 & 2011
* #1 Sales Representative in the Great Plains District (14 Total
Sales Reps) in 2010 & 2011
* Exceeded Quota by 200% in 2011
o Sold $1,743,540 in quoted repairs: annual quota was $825,000
o Sold 49 Lifts in Service Contracts: annual quota was 55
* Exceeded Quota by 190% in 2010
o Sold $1,551,241 in quoted repairs: annual quota was $810,000
o Sold 55 Lifts in Service Contract: annual quota was 53
* Chosen as participant for the KONE Leadership & Management Program
(44 people from 38,000 are selected)
* Selected as a SUPERUSER for SalesForce.com (12 people from 165 are
selected)
Sales Consultant 2006 to 2010
. Responsible for managing 200 accounts with more than 1,000 individual
elevators with four service technicians.
. Responsible for managing relationships and negotiating contracts with
prospects and existing clientele.
. Edited, wrote, and organized data charts and spreadsheets on existing
clientele and prospects for target and evaluation purposes.
. Formulated informational material into PowerPoint presentations for
panels of clients.
. Summarized financial benefits and company incentive in order to purchase
KONE products.
* #1 Sales Representative in the South Central District (16 Total
Sales Reps) in 2007, 2008 & 2009
* Exceeded Quota in 2007, 2008 & 2009
* Exceed Quota by 110% in 2009
o Sold $889,000 in quoted repairs: annual quota was $830,000
o Sold 39 Lifts in Service Contracts: annual quota was 35
* Exceeded Quota by 130% in 2008
o Sold $1,003,000 in quoted repairs: annual quota was $770,000
o Sold 55 Lifts in Service Contracts: annual quota was 44
* Exceeded Quota by 135% in 2007
o Sold $888,614 in quoted repairs: annual quota was $650,000
o Sold 147 Lifts in Service: annual quota was 70
CUNA Mutual Group
Marketing Communications Intern 2004 to 2006
. Responsible for editing, writing and laying out articles
for monthly newsletter mailed to all CUNA affiliates.
. Researched industry trends and organized material into a
useful company database.
. Revised and refreshed marketing material.
. Edited, wrote and organized company Web pages,
spreadsheets, data charts and brochures.
. Formulated material into PowerPoint presentations for sales
associates.
. Summarized results and organized feedback on presentations.
Education
University of Missouri, Kansas City, Graduation date December 2013
. Masters of Business Administration, Emphasis in International Business
. Masters of Business Administration, Emphasis in Leadership & Change
in Human Systems
. GPA 3.88 out of 4.00
University of Kansas, August 2006
. Bachelor of Science in Journalism, Emphasis in Strategic
Communications
. Co-Major in International Studies
. Studied abroad in Paderno Del Grappa, Italy, Spring / 2005
. GPA 3.54 out of 4.00
Professional Development / Memberships
* Proficient in SalesForce.com, SAP, PeopleSoft, Word, Excel,
PowerPoint, Outlook, SharePoint, KONNECT
* KARRASS Trained
* Krauthammer Trained
* Member of Building Owners Management Association
* Member of PHI BETA DELTA International Honors Society
* Member of Delta Delta Delta Sorority-Intramural Chairman, New
Member Educator, New Member Award Nominee
* Pan-Hellenic Recruitment Counselor
* Waddell & Reed Half Marathon Participant
* Travel throughout Europe, Africa, North & South America, Asia