Administrative Assistant, Exceptional Computer Skills, Well organized
Resume:
Jessica M Hernandez
aca0qq@r.postjobfree.com
EXPERIENCE:
Garden Ridge
Retail Sales Associate July
Provided customer service in a polite and positive attitude.
Arranged merchandise display in an organized fashion; inspect all items through the store.
Use computer to ring up the items, cashiering, and handling money.
Hyatt Wild Oak Ranch
Public Area Attendant
November 2011/May 2012
Cleaning and maintaining all public areas of the resort.
Delivering requested items to guest rooms
Assisting all guests with questions or directions around the property
Housekeeping Supervisor Promoted in June 2012/April 2013
Provided the highest quality of customer service and professionalism to the customers at all
times.
Organize paperwork, such as guest and employee information in the office.
Making spreadsheets and inventory documents on the computer for my Managers.
Dealt promptly and effectively with guest complaints and requests whether over the phone or
in person.
Inspected guest rooms and public areas on a daily basis to ensure standards of cleanliness.
Also for maintenance needs and making daily reports on maintenance service requests
Weekly worked on and submitted payroll from MS Excel to my managers.
Conducted ongoing training of all housekeeping employees to increase job knowledge and skill
level. Promoted teamwork and employee morale.
Assist in running pre-shift meetings, distributing keys and assignments to the staff and
ensured proper grooming standards are met.
Communicate all policies and procedures.
Knowledge of how to operate equipment in the office, laundry and public areas.
Was assigned by my Manager as the Safety Committee Representative for the entire
Housekeeping Department.
Sprouts Farmers Market
Administrative Coordinator/Backup Bookkeeper June
2013/ Current
Totals all checks, cash and credit cards from the previous day.
Balances the safe daily.
Maintains a refund report and verifies all refunds.
Prepares bank deposits and records all data for cash, checks, food stamps, WIC instruments,
charges vendor coupons.
Makes over and short report for previous day's sales.
Correctly prepares all daily and weekly sales and cash reports.
Responsible for cash handling and security in the office area.
Issues, collects and verifies cash tills from Cashiers at beginning and end of shift;
verifies the change drawer with opening Front End Manager.
Orders change (coins/bills) delivery as needed. Also verifies change order.
Verifies time cards for payroll, reviews, and edits daily time punches.
Entering Store Schedules on a weekly basis. (Used ADP)
Maintains a high level of integrity and confidentiality.
Ensures all store office functions are completed correctly and on time.
Maintains current knowledge of office procedures and policies relating to cash reports,
register checkups, deposits, and checks.
Orders office supplies to maintain an effective stock level and store files up to date.
Assists new hires with new-hire paperwork; reviews for completeness and forwards to
corporate HR in a timely manner.
SKILLS:
Exceptional verbal and writing skills.
Ability to provide excellent customer service.
Ability to multi-task, manage multiple priorities and ability to meet deadlines.
Knowledge in office procedures including greeting the public, safety procedures and
telephone etiquette.
Demonstrates organizational and problem solving skills.
Ability to use office equipment, such as copy machine, calculator, scanner, and printer.
Self-motivated and goal-oriented.
Knowledge and skill in MS Word, Excel, PowerPoint, Publisher, Internet and E-mail.
EDUCATION:
Earl H. Warren High School San Antonio, Tx
2007-2011
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