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Manager Customer Service

Location:
Stockbridge, GA
Posted:
November 16, 2013

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Resume:

Keith M. Werle

678-***-**** Atlanta, Georgia

*******@**********.***

Seasoned Finance, FP&A, Strategy and Corporate Development Professional

Profile: Seasoned manager in finance, accounting, FP&A, financial

performance improvement and strategic planning & development

. Proven track record in improving bottom line profitability as well

as growth strategy development

. Experienced Finance and FP&A team leader

. MBA in Finance & Strategy (with Honors), BA in Economics & Math,

CPA Candidate.

Experience:

The Home Depot, Inc. 2011 -

Present

. Assortment Analytics & Planning - Contractor 8/12 -

Present

Provide analytical support and subject matter expertise to category

assortment decisions made by the merchandising organization during

Product Line and Business Reviews (PLR/BR). Provide financial and key

metric analysis as well as ad-hoc and advanced / exploratory analysis.

Assist in development and testing of new analytical methods, as well as

supported the testing and roll-out of new data tools for areas such as

clustering and advanced category analytics. Gather and analyze data

from multiple internal THD systems as well as external sources and

vendors to support key category assortment and financial decisions by

merchandising senior management.

. Strategic Business Development - Manager 11/11 -

5/12

Lead due diligence & cross functional integration teams on two

acquisitions. Worked with senior leadership on deal analysis,

valuation, negotiation support and board approval. Lead valuation,

transaction accounting and risk evaluation for close. Also lead a

number of internal consulting projects including performance reporting

for one of the largest sector of business. Lead deal analysis and

contract development with strategic partner for new service program to

be rolled out nationwide. Provided ad hoc analysis on performance,

reporting, competitors, suppliers / vendors as well as strategic

analysis of technology, consumer and economic trends. Developed in-

depth economic analysis on selected long-range strategic and economic

topics for senior leadership.

Independent Consultant 2007 -

2011

Finance, strategy, performance improvement, turn-around and corporate

development consulting for government, research and technology clients in

the telecommunications, energy, manufacturing and healthcare industries:

. Renewable Energy Investment Modeling - Green Energy Power Generation

Project Financing and RE Investment Portfolio Strategy Development:

Provided financial, investment and operational analysis and system

development for this newly formed investment management & service

company. Developed modeling, analysis and recommendations on a number

of renewable energy generation projects ranging from 30MW - 200MW;

including analysis of proposed investment fund structures between $100M

- $1B. Projects types included wind, solar, hydro, biomass, biofuel,

and geothermal.

. Developed advanced prototype performance modeling and financial

analysis for both wind and hydro energy production designs for two

venture capital backed start-ups designing and developing next

generation wind and water turbines. Produced Cost of Energy (CoE) /

Cost per KwH Analysis, Capital Cost Estimation, Annual Energy

Production using bench test and wind tunnel power curve data and local

weather, climatology & hydrology data. Analysis covered a range of

design types including traditional horizontal axis wind turbines,

ducted / shrouded turbines, open-flow hydro applications (ducted and un-

ducted), low head hydro and open-flow tidal horizontal axis turbines.

Internap Network Services Corp. (NASDAQ: INAP)

2006 - 2007

Director, Financial Planning & Analysis reporting directly to the CFO for

this $200M per year provider of IP network services, technology, Content

Delivery Services (CDN), and data center facilities to businesses in the

US, Europe and Asia.

. Provided key guidance in the completion of the turn-around of this ten

year old company. Helped Company achieve first year of profitability in

its operating history.

. Developed and implemented new key analytics, metrics, forecasting

techniques and internal management reports. New methodologies resulted

in significant improvement in forecast accuracy and earlier

identification of operational problems and markets trends impacting

performance.

. Finance team leader for the $214M acquisition and integration of

VitalStream Holdings (NASDAQ: VSTH).

. Initiated and led effort to improve company-wide gross margins and

reverse downward trend in core product and operating areas.

Successfully improved margins from 54% to a sustainable 57.5% in less

than six months - bringing an additional $6M to the bottom line in

2006.

. Leadership on all capital expenditure and business case initiatives.

Responsible for all capex including budgeting, planning and approval

($100M). Saved company over $8M (40%) on two strategic projects.

. Member of the Executive Operating Review Committee as well as monthly

and ad-hoc one-on-one review, analysis and guidance sessions with CEO.

Prepared all board presentations and proposals.

. Reduced SG&A expenses by 15% through improved budget and expense

planning & review process. Led investments in internal support systems

& tools, and drove cost reductions through strategic partnerships and

negotiations with outside vendors.

. Worked with accounting and internal audit to continually improve month-

end and quarter-end accounting close processes, internal reporting

capabilities and external audit & SOX support. Reduced accounting close

and management reporting time by five business days while significantly

reducing errors and omissions, and improving accuracy of accruals,

reserves and allowances.

Cingular Wireless, Inc. 2005 -

2006

Senior Manager, Finance & Strategic Business Planning - Responsible for

full range of company-wide strategy and FP&A activities for this $40B per

year wireless provider. Responsible for long-term strategic plans

including capex budgets ($5B - $7B per year).

. Delivered monthly Senior Executive (CEO, CFO, COO) briefings as well as

Board presentations.

. Led a team of six senior analysts on all business cases, capital

expenditures, vendor contracts or corporate development (M&A)

activities requiring Senior Executive or Board approval ($10M - $2B).

. Responsible for business case development and modeling for company-wide

or cross-division multi-year projects including investments, new

technology, capital or cost savings initiatives, and acquisitions or

divestitures ($50M - $1.5B).

. Led cross-functional projects to improve company wide processes such as

forecasting, reporting and decision support as well as developing and

implementing new metrics to track performance.

. Worked with VP's & GM's across all areas to identify and implement ways

to improve profitability, return on investment and customer

satisfaction.

. Led company wide effort to improve field operations and support.

Through cost accounting, audit, BPR and best practices saved company

$250M in capital equipment through improved procurement, inventory

control and logistics, and developed plan to reduce field support

headcount by 10% over three years (~2,000 FTE)

. Prepared packages for all deals brought to board. Attained board

approval on deals in excess of $750M in aggregate commitments that

worth over $100M in additional earnings over five years.

. Led teams on a number of other programs and initiatives related to

planning, budgeting, cost reduction and improved investment performance

in many areas related to real-estate. Other areas of improvement

included CIP (Construction in Process), portfolio management, lease pre-

pay and buy-out programs, collocation management and build-to-suit

agreements.

DC Venture Partners 1996 - 2005

Partner / Senior Manager - Finance & Strategy - Firm provided strategy

consulting and corporate development services to start-up companies, spin-

offs, global Fortune 500 clients and venture capital and private equity

investors and their portfolio companies.

. Interim Director of Finance for $400M healthcare technology and service

provider to physicians, hospitals and insurance companies. Also led

multiple consulting engagements for company prior to interim role.

. Responsible for full range of FP&A activities for $100M division

including direct oversight of four business units ($30M+), as well as

all corporate and company-wide strategic projects. Budgeting,

forecasting, analysis and reporting for division as well as review and

approval of all capital expenditures, expenses and new hires for

division.

. Successfully identified and led project using cost accounting, BPR and

investment analysis to identifying over $5M per year in bottom line

improvement in $30M per year business unit through operational

savings, expense recovery and new add-on revenue opportunities.

. Successfully led consulting engagements in financial planning and

analysis, strategy, corporate development, business case development

and business improvement for such clients as Internap, MCI, Worldcom,

Bell Canada, Nortel, Bellsouth, BellSouth Cellular, Ungerman-Bass and

Coca-Cola.

. Corporate development experience includes several new product and

service launches for Fortune 500 companies including multiple spin-

outs, licensing agreements and joint ventures.

. Performed investment analysis, opportunity analysis and due diligence

and provided business valuation and market/licensing valuation services

for client needs.

. Extensive business plan and pro-forma financial statement development

for client companies and investors. Assisted client companies and

investors in raising over $53M (Seed, Series A&B) in venture capital

for 6 start-ups.

. Developed proprietary Value-at-Risk Model & reporting system for

Fortune 500 Telco..

British Telecom plc. / Concert Global Communications - London, England

1988 - 1993

Senior Manager, Network Design & Operations Planning - Responsible for

forecasting, design, analysis, planning and budgeting (opex & capex) for

four global networks with over $100M in assets. Led operations planning

and investment analysis for four network operations and customer service

centers around the world. Budget responsibility for network design and

engineering departments as well as large customer network projects that

exceeded $20M.

Education:

Georgia Institute of Technology

MBA Finance & Strategy (with Honors)

Dupree College of Management - Graduate Certificate in

Management of Technology

University of Connecticut

BA - Economics & Math



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