Customer Service Management

KACEY E. WIANECKI

** *********** **. *****, **, *7801, United States 973-668-***-****-219-0454

*****.********@*****.***

Highly motivated self-starter energized by a fast pace environment where I

can make a difference and grow with the company.

PROFESSIONAL EXPERIENCE

MICHAEL HARRISON ESQ., DENVILLE, NJ, UNITED STATES

Collector, July 2006 - Present

. Responsible for company bookkeeping, procurement of supplies and

maintenance of the records management database and related documents

and files.

. Perform general office duties, such as ordering supplies, maintaining

records management database systems, and performing basic bookkeeping

work.

. Responsibility for incoming demand management through telephone, mail,

fax and email. Open, sort, and distribute incoming correspondence,

including faxes and email.

. File and retrieve corporate documents, records, and reports.

. Answer phone calls and direct calls to appropriate parties or take

messages.

. Maintain the integrity of the database for Perform various

administrative functions for assigned accounts, such as

recordingcurrent address address changes andinformation and purging

the records of deceased customers.

. Responsible for customer service duties

KACEY'S CUPCAKES, ROCKAWAY, NJ, UNITED STATES

(Owner/operator, xxxxx,May 2012 - Present

. Conducted product research for effective marketing and sales

. Create custom design and flavors catering to needs of the modern

customer

. Maintain production and distribution for xxx clients

CHILE CARE PROVIDER

January 2013 - Present

. Supervised children's safety, nutrition and activities

. Provided child care services for several children in a private

setting, from ages 6 months to 5 years old

. Organize and take part in leisure activities such as games, crafts,

reading and outings to give pleasure and exercise

. Perform light housekeeping duties

. Grown business by xx% over the past year

EDUCATION

WILLIAM PATERSON UNIVERSITY, WAYNE, NJ, UNITED STATES

BA Liberal Studies, May 2012 (any honors, dean's list, etc Deans List)

COUNTY COLLEGE OF MORRIS, RANDOLPH, NJ, UNITED STATES

AS Humanities and Social Sciences, May 2010

ADDITIONAL SKILLS

. Highly Proficient in Skilled in Microsoft Office (Word (50 WPM),

PowerPoint, Outlook, Excel)

. Has a pace of 50 WPM

. Exceptional organizational skills, interpersonal communications and

project management capability

. Strong problem solving and analytical skills.

. Excellent time management skills with the ability to maintain the

optimal customer experience Proficient at multitasking, and time

management

. Ability to

. Ability to work well with others, and problem solving

. Internet proficient

. Ability to coordinate and organize eventsTalk about you creative

skills... (photos, designs, etc

Contact this candidate