Customer Service Sales

Charles L. Oliver, Jr.

**** ******** ****

Memphis, TN 38125

901-***-****

*********@***.***

OBJECTIVE

To be a vital contributor by utilizing my abilities, knowledge, and skills,

to further enhance and advance the mission and goals of your company

PROFESSIONAL ATTRIBUTES AND SKILLS

. 15 years of strong skills in marketing, sales, finance, and project

management

. Skilled at handling multiple tasks and projects simultaneously

. Quickly absorb and retain new information and procedures

. Relate well to people from a variety of cultures and socioeconomic

conditions

. Proactive, motivated, goal-oriented, team player

. Effective problem-solving skills (easily assess conditions and

implement appropriate intervention)

. Computer literacy: Windows XP and Vista, and MS Office

EDUCATION

Southwest Tennessee Community College Memphis, TN

Pursuing degree in Business Administration and Finance

WORK EXPERIENCE

2006-2012 Federal Express- Checker/Sorter

. Ensure time sensitive movement of freight and packages

. Verify quantity, quality, and condition of packages

. Use hand held device to log and register packages

. Work with team to meet unit goals

2003 - 2006 SouthStar Mortgage Company/Southern Mortgage- Loan

Officer

. Determined customers eligibility by analyzing credit

standards and scores

. Assisted customers with obtaining loans for purchasing

or refinancing

. Provided effective communication and efficient

customer service

. Provided resources to customers to increase loan

qualification

. Maintained daily log of all customer interaction for

follow up purposes

2003- 2003 Bill Heard Chevrolet- Salesman

. Assisted customers with financing and purchasing of

vehicles

. Maintained a comprehensive knowledge of products and

financing requirements

. Rendered quality customer service

1986- 2003 Mid-South Builders- Sales Consultant

. Maintained inventory control

. Ordered and stocked materials

. Obtained skills in installing roofing and siding

. Provided quality customer service and anticipated

customer needs

. Obtained credit approvals and initiated sales calls

for home improvements

Contact this candidate