Director of Operations

Scott Garrett, MBA

Spokane Valley, WA 817-***-****

*****@*****.*** linkedin.com/in/scottagarrett

Operations Executive

20+ years’ success leading operations, warehousing, logistics, and supply chain for high-growth organizations

Accomplished Operations, Facilities, Supply Chain Management, and Procurement executive with extensive experience using exceptional communication and leadership skills to coach, manage, and motivate diverse professionals in challenging environments. Demonstrated focus on total cost of ownership (TCO) and process management with solid experience planning, implementing, and executing strategies resulting in greater customer confidence and strengthened business results. Innovative leader embracing diverse environments committed to promoting creativity, effective problem-solving, and breakthrough results. Instrumental in areas of development and execution of strategies and action plans within operations, procurement, and supply chain management.

Highlights of Expertise

Budgeting & Financial Management

Change Management

Continuous Improvement

Inventory Control & Materials Management

Lean & Six Sigma Methodologies

P&L Management

Reverse Logistics

Sales & Operations Planning (S&OP)

Staff Development & Leadership

Strategic Business Planning

Strategic Global Sourcing

Supplier Development & Negotiations

Supply Chain & Distribution Operations

Union Relations & Negotiations

Career Experience

Loup Logistics (Union Pacific), Wallula, WA

Director Facility Operations (June 2017 to May 2019)

Directed more than 140 employees within the Union Pacific Cold Connect (refrigerated) warehouse with annual budget of $50M. Enhanced facility with safety initiatives, reducing insurance premiums and introduced lean operating strategies to minimize cost while maximizing efficiency. Analyzed vendor prices and invoices to reduce supply costs. Reduced waste in multiple processes across the platform by launching UP Way, a Lean/Six Sigma program. Utilized various continuous improvement tools such as Value Stream Mapping, Standard Work, and A3 problem solving to improve cross-dock operational efficiency. Slashed costs with implemented measures leading to a budget surplus of nearly $1M in 2018. Introduced cultural changes to reduce turnover by more than 20% and save nearly $50K annually.

Key Accomplishments:

Reduced insurance costs by $10K annually through safety initiatives

Lowered recordable OSHA incidents from 10 annually to three per year

Saved $700K annually with revamped labor plan, eliminating contracted labor

Streamlined equipment purchases generating $287K in savings annually

Recognized with highest possible score on annual food safety audit (Primus GFS) of 99%

Union Pacific Railroad, Fort Worth, TX

Manager Supply Operations (June 2013 to June 2017)

Spearheaded facility and supply chain management with 13 agreement (union) employees, two large mechanical customers, $26M in inventory, and $1.35M in budgetary resources. Established good working relations with union, successfully maintained high levels of safety performance, and fostered working relations with internal customers. Initiated cross-functional Continuous Improvement meeting with internal customer using UP Way tools, engaged in multiple A3 exercises, and utilized 5S methods to improve safety and efficiency. Facilitated productivity metrics to enhance cost per transaction, employee productivity, and operating ratio. Implemented monthly sales and operations planning (S&OP) process. Continually executed every capital and safety discretionary funding project on time and within or under budget (over $1 million in projects over 4 years). Orchestrated floor stock replenishment plan, and outlined duties from the diesel shop. Effectively utilized limited inventory storage space with new outdoor storage pads and pallet racking which improved inventory accuracy and safety of operations.

Key Accomplishments:

Increased inventory accuracy by 10% over two-year period

Continually improved SHEOP (internal audit) results over four-year period

Seamlessly handled a 124% volume and a 17% inventory increase with only two additional staff members

Litex Industries, Grand Prairie, TX

Supply Chain Manager (May 1999 to June 2013)

Took helm of supply chain management with drive to increase productivity and efficiency with sales and operations planning (S&OP), strategic data processing, analysis procedures, and supply chain strategies. Designed and introduced new inventory control procedures for $20M in global products. Coordinated supply chain and logistics with network optimization, new product development, collaborative forecasting, procurement, inventory control, and merchandising. Directed global inventory related activities including physical inventory processes, warehousing, distribution, supply and demand planning, and material flow.

Key Accomplishments:

Engineered two software applications with Visual Basic (VB) for improved efficiency and accurate tracking of inventory during shipping, movement, and placement within facilities

Consistently sustained a 99% accuracy rate with physical inventory processes

Boosted inventory turns from three to at least six in all categories while maintaining a 99% fill rate for largest customers

Education & Credentials

Master of Business Administration, University of Phoenix, 2012

Graduated with Honors

Delta Mu Delta International Honor Society (Lambda Sigma Chapter)

University of Phoenix Alumni Association

Bachelor of Science in Accounting, University of Phoenix, 2009

Graduated with Honors

Associate of Arts in Accounting, Western International University, Tempe, AZ

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