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Program Manager, Sr. Project Manager, Organizational Change Management

Location:
Columbus, OH
Posted:
August 05, 2019

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Resume:

JASON M. KENNEDY, PMP, CSM

614-***-****

ac9zxp@r.postjobfree.com

STRATEGIC LEADER and PROJECT MANAGEMENT PROFESSIONAL

Unique expertise combining technical proficiency, business acumen, and excellent interpersonal skills. Ability to produce bottom line results through assessment, implementation, improvement, management, and integration of business needs. Solid experience in the sectors of government, financial, insurance and retail. Experience encompasses:

Program and Project Management

Business Transformation

IT/Business Relationship Management

PMO Development and Operationalization

Vendor Management/Procurement

Six Sigma Process Improvement

Financial Management

Portfolio Management

SDLC, Waterfall and Agile experience

IT Governance and Standard Management

Organizational Change Management (OCM)

Direct and Matrix Team Leadership

Merger/Acquisition Integration

Communication and Change Management

IT/Business Consulting Experience

Training Development and Facilitation

Product Management

PROFESSIONAL EXPERIENCE

ENTERPRISE PROJECT MANAGEMENT CONSULTING (EPMC), LLC, Columbus, OH 2012 - present

PROGRAM AND PROJECT MANAGEMENT CONSULTANT AND OWNER

Working as an independent consultant providing program/project management and IT Strategy leadership to local mid to large size companies. Client engagements include:

Alliance Data Systems:

Acted as a Business Consultant/Sr. PM/OCM Lead for implementation of a new Commercial Card Program using an external credit card processing company involving heavy integration

Responsible for tracks of work for Infrastructure/Network Readiness, EDW/Reporting, Operational Readiness, Access Management and Business-As-Usual Operations.

Worked with ADS functional leadership to coordinate requirements and action plans for new Commercial Card based on current Consumer Card Program

Interfaced heavily with third party vendor (TSYS) to learn their system offerings and translate into ADS

Provided Organization Change Management (OCM) support for teams that would need access, training and procedures for new Commercial Card Program

Ascena Retail Group, Inc.:

Functioned in a Program Management role leading the implementation of a Loyalty Rewards program for multiple major brands and as Program Manager on a major transformational program for the Real Estate COE, implementing a centralized business process and enterprise software

Operated complete budget management and procurement contact for project staffing, third party engagement and hardware/software acquisition

Worked closely with IT and Business Leaders in managing critical risks and issues impacting the programs

DSW:

Led major upgrade of Teradata hardware and database for BI/EDW/Marketing; managing change management and impact assessment to the business

Providing IT Management and Strategy Support in assisting with buildout of a new Architectural Governance process for the entire IT Organization

Managed multiple projects within DSW’s Business Intelligence and EDW space for improvement for data quality and process improvement

Lead implementation of various Corporate Systems applications to improve Finance and HR processes

L Brands:

Lead the successful implementation of a multi-million-dollar call center infrastructure and application upgrade for L Brands call centers spanning multiple brands

Responsible for managing implementation vendor and internal team of 20+ resources; managed monthly financials in Peoplesoft

Nationwide:

Successfully implemented Message Broker Upgrade and DataPower Upgrade for the Service Oriented Architecture (SOA) team

Successfully implemented Informatica Upgrade for multiple environments for the Enterprise Information Management team

Involved in heavy interaction with Infrastructure and Operations (I&O) teams to setup technical infrastructure for new platforms

DSW INCORPORATED, Columbus, OH 2011 - 2012

A leading branded footwear provider in the areas of stores, dotcom and leased business.

SR. PROGRAM/PROJECT MANAGER

Responsible for managing of the HR and Finance programs as well as multiple projects in Infrastructure, Marketing and Stores.

Leader for IT HR and Finance Programs – Liaison for IT and Business leadership for all project in respective portfolios

Managed mix of infrastructure and application projects; including updated CRM system, Hyperion v11, Kronos upgrade/improvements, server refresh, upgraded VPN solution/environment

Chosen to lead the implementation of new point-of-sale system; an $18M project with a team of 60 people

Interacted with Executive Leadership on program status and initiative planning

Developed process and documentation improvements for IT PMO

Lead annual project planning process to assign priority, cost and resource planning for upcoming year portfolio

Assisted with mentoring junior level project management staff within IT and business

Acted as Instructor for Project Management curriculum for Corporate Training and Development

CARDINAL SOLUTIONS GROUP, Columbus, OH 2007 - 2011

A leading IT consulting firm providing business driven solutions, high quality value and trusted advisory services.

PROGRAM/PROJECT MANAGEMENT CONSULTANT and TEAM LEAD

Responsible for managing client program/projects and building client relationships, as well as providing leadership to other consultants within the company’s Project Services practice.

Act as lead in establishing the firm’s project management presence and capability with client

Assigned to manage various types of IT programs and projects in Nationwide’s Delivery Services area such as Infrastructure, Application, Business Process and Organizational Change Management

Led large organizational change management project that impacted over 5,000 IT associates

Implemented claims management system improvements resulting in over $1.5M savings

Provided program leadership for optimization improvement for Print/Insert/Mail operations area

Manage budgets up to $5M and resources up to 50 people

Became lead program manager and trusted advisor to the Nationwide Document Solutions area

Instruct training classes for Project Management processes and tools (Clarity/Open Workbench)

Manage other project management consulting resources within multiple clients – act as a mentor, escalation point and strategic guide

Act as lead project management SME for Columbus office – speaker at trainings/seminars, involvement in proposals on RFPs and aid sales team

CHECKFREE CORPORATION (FISERV), Dublin, OH / Atlanta, GA 2001 - 2007

A leader in the financial electronic commerce services industry for online billing and payment processing.

SR. MANAGER, IT STRATEGY

2004 – 2007

Accountable for organizational change management and implementing strategic programs/functions for Portfolio Management, Governance, Vendor Management and Business Relationship Management

Managed a team of Relationship Managers, Business Analysts and Project Managers to meet the objectives of the IT Strategy function

Implement and own an IT Portfolio Management program for 150 initiatives totaling $30M - $60M

Develop and manage an IT Governance process for all HW/SW acquisitions, program/process implementations and enterprise architecture reviews

Interact regularly with IT and Business Unit Senior Management (VPs, SVPs and CIO) to determine strategy for programs

Developed business cases to support IT initiatives for partner business units to achieve maximum ROI

Design and manage a best-in-class Vendor Management program, creating a yearly savings of $10M+

SR. PROJECT MANAGER / BUSINESS ANALYST

2001 – 2004

Responsible for management of special projects relating for technology, process improvements, managing relationships with operations and product management teams

Lead efforts to determine operational impacts based on business/technical decisions for various projects

Managed projects to prepare Operations to handle new products and processes

Prepared business cases as part of concept development with business unit leaders

Assisted leadership with developing operational reporting and process improvement strategies using Six Sigma

Provided insightful technical solutions based on business needs

STATE OF OHIO DEPT. OF PUBLIC SAFETY - OCJS, Columbus, OH 1997 - 2001

Ohio’s lead planning and financial assistance agency for the criminal justice sector.

PROGRAM MANAGER

1999 - 2001

Accountable for implementing statewide technology programs, managing relationships with stakeholders and vendors, product management, and process reengineering

Managed program initiative plans for state/federal program

Developed and maintained multi-million-dollar budgets for multiple projects

Acted as facilitation lead for meetings with other state programs on technology development

Managed a staff of Programmers, Analysts, and Trainers

Responsible for vendor management with various corporations and consulting firms

Worked with mid to high level state officials on implementing various initiatives

Marketed system capabilities and program overviews to Ohio government agencies and leaders

Coordinated with vendors on development, cost and implementation of projects

POLICY ANALYST

1997 - 1999

Responsible for data analysis, project management, and development/execution of IT training program curriculum

Acted as project lead on effort to gain Federal NIBRS Certification for the State of Ohio

Coordinated efforts with local agencies and the FBI for data submission

Worked with software vendors to correct problems in crime reporting system

Developed data specifications for layout of the system

Developed, prepared and presented training sessions for law enforcement officers on State crime reporting software

EDUCATION

Bachelor of Science – Management Information Sciences, 2003, Franklin University, Columbus, OH

Bachelor of Arts – Social and Behavioral Sciences, 1997, Ohio State University, Columbus, OH

SKILLS & KNOWLEDGE

Technology: Microsoft Office, Microsoft Project, Microsoft Visio, CA Clarity, Open Workbench

Project Management: PMP Certified in 2007; extensive Project Management Training and Mentoring experience

SDLC: Educated in SDLC best practices for creating synergies with program implementations

Agile/Scrum: Received training and became Certified Scrum Master (CSM) in 2008

Six Sigma: Certified Yellow Belt at CheckFree, Trained as a Green Belt

ACCOMPLISHMENTS

Certifications:

Project Management Professional (PMP) – September 2007

Certified Scrum Master (CSM) – October 2008

Speaking Engagements:

Central Ohio PMI Professional Development Day 2008 – Breakout Session

“Organizational Change Management: Keeping Focus amid the Chaos”

Southwest Ohio PMI Professional Development Day 2008 – Breakout Session

“Implementing a Best Practice IT Vendor Management Office”

Central Ohio PMI Professional Development Day 2007 – Breakout Session

“Implementing a Best Practice IT Vendor Management Office”



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