Program Manager, Sr. Project Manager, Organizational Change Management
Resume:
JASON M. KENNEDY, PMP, CSM
*************@*******.***
STRATEGIC LEADER and PROJECT MANAGEMENT PROFESSIONAL
Unique expertise combining technical proficiency, business acumen, and excellent interpersonal skills. Ability to produce bottom line results through assessment, implementation, improvement, management, and integration of business needs. Solid experience in the sectors of government, financial, insurance and retail. Experience encompasses:
Program and Project Management
Business Transformation
IT/Business Relationship Management
PMO Development and Operationalization
Vendor Management/Procurement
Six Sigma Process Improvement
Financial Management
Portfolio Management
SDLC, Waterfall and Agile experience
IT Governance and Standard Management
Organizational Change Management (OCM)
Direct and Matrix Team Leadership
Merger/Acquisition Integration
Communication and Change Management
IT/Business Consulting Experience
Training Development and Facilitation
Product Management
PROFESSIONAL EXPERIENCE
ENTERPRISE PROJECT MANAGEMENT CONSULTING (EPMC), LLC, Columbus, OH 2012 - present
PROGRAM AND PROJECT MANAGEMENT CONSULTANT AND OWNER
Working as an independent consultant providing program/project management and IT Strategy leadership to local mid to large size companies. Client engagements include:
Alliance Data Systems:
Acted as a Business Consultant/Sr. PM/OCM Lead for implementation of a new Commercial Card Program using an external credit card processing company involving heavy integration
Responsible for tracks of work for Infrastructure/Network Readiness, EDW/Reporting, Operational Readiness, Access Management and Business-As-Usual Operations.
Worked with ADS functional leadership to coordinate requirements and action plans for new Commercial Card based on current Consumer Card Program
Interfaced heavily with third party vendor (TSYS) to learn their system offerings and translate into ADS
Provided Organization Change Management (OCM) support for teams that would need access, training and procedures for new Commercial Card Program
Ascena Retail Group, Inc.:
Functioned in a Program Management role leading the implementation of a Loyalty Rewards program for multiple major brands and as Program Manager on a major transformational program for the Real Estate COE, implementing a centralized business process and enterprise software
Operated complete budget management and procurement contact for project staffing, third party engagement and hardware/software acquisition
Worked closely with IT and Business Leaders in managing critical risks and issues impacting the programs
DSW:
Led major upgrade of Teradata hardware and database for BI/EDW/Marketing; managing change management and impact assessment to the business
Providing IT Management and Strategy Support in assisting with buildout of a new Architectural Governance process for the entire IT Organization
Managed multiple projects within DSW’s Business Intelligence and EDW space for improvement for data quality and process improvement
Lead implementation of various Corporate Systems applications to improve Finance and HR processes
L Brands:
Lead the successful implementation of a multi-million-dollar call center infrastructure and application upgrade for L Brands call centers spanning multiple brands
Responsible for managing implementation vendor and internal team of 20+ resources; managed monthly financials in Peoplesoft
Nationwide:
Successfully implemented Message Broker Upgrade and DataPower Upgrade for the Service Oriented Architecture (SOA) team
Successfully implemented Informatica Upgrade for multiple environments for the Enterprise Information Management team
Involved in heavy interaction with Infrastructure and Operations (I&O) teams to setup technical infrastructure for new platforms
DSW INCORPORATED, Columbus, OH 2011 - 2012
A leading branded footwear provider in the areas of stores, dotcom and leased business.
SR. PROGRAM/PROJECT MANAGER
Responsible for managing of the HR and Finance programs as well as multiple projects in Infrastructure, Marketing and Stores.
Leader for IT HR and Finance Programs – Liaison for IT and Business leadership for all project in respective portfolios
Managed mix of infrastructure and application projects; including updated CRM system, Hyperion v11, Kronos upgrade/improvements, server refresh, upgraded VPN solution/environment
Chosen to lead the implementation of new point-of-sale system; an $18M project with a team of 60 people
Interacted with Executive Leadership on program status and initiative planning
Developed process and documentation improvements for IT PMO
Lead annual project planning process to assign priority, cost and resource planning for upcoming year portfolio
Assisted with mentoring junior level project management staff within IT and business
Acted as Instructor for Project Management curriculum for Corporate Training and Development
CARDINAL SOLUTIONS GROUP, Columbus, OH 2007 - 2011
A leading IT consulting firm providing business driven solutions, high quality value and trusted advisory services.
PROGRAM/PROJECT MANAGEMENT CONSULTANT and TEAM LEAD
Responsible for managing client program/projects and building client relationships, as well as providing leadership to other consultants within the company’s Project Services practice.
Act as lead in establishing the firm’s project management presence and capability with client
Assigned to manage various types of IT programs and projects in Nationwide’s Delivery Services area such as Infrastructure, Application, Business Process and Organizational Change Management
Led large organizational change management project that impacted over 5,000 IT associates
Implemented claims management system improvements resulting in over $1.5M savings
Provided program leadership for optimization improvement for Print/Insert/Mail operations area
Manage budgets up to $5M and resources up to 50 people
Became lead program manager and trusted advisor to the Nationwide Document Solutions area
Instruct training classes for Project Management processes and tools (Clarity/Open Workbench)
Manage other project management consulting resources within multiple clients – act as a mentor, escalation point and strategic guide
Act as lead project management SME for Columbus office – speaker at trainings/seminars, involvement in proposals on RFPs and aid sales team
CHECKFREE CORPORATION (FISERV), Dublin, OH / Atlanta, GA 2001 - 2007
A leader in the financial electronic commerce services industry for online billing and payment processing.
SR. MANAGER, IT STRATEGY
2004 – 2007
Accountable for organizational change management and implementing strategic programs/functions for Portfolio Management, Governance, Vendor Management and Business Relationship Management
Managed a team of Relationship Managers, Business Analysts and Project Managers to meet the objectives of the IT Strategy function
Implement and own an IT Portfolio Management program for 150 initiatives totaling $30M - $60M
Develop and manage an IT Governance process for all HW/SW acquisitions, program/process implementations and enterprise architecture reviews
Interact regularly with IT and Business Unit Senior Management (VPs, SVPs and CIO) to determine strategy for programs
Developed business cases to support IT initiatives for partner business units to achieve maximum ROI
Design and manage a best-in-class Vendor Management program, creating a yearly savings of $10M+
SR. PROJECT MANAGER / BUSINESS ANALYST
2001 – 2004
Responsible for management of special projects relating for technology, process improvements, managing relationships with operations and product management teams
Lead efforts to determine operational impacts based on business/technical decisions for various projects
Managed projects to prepare Operations to handle new products and processes
Prepared business cases as part of concept development with business unit leaders
Assisted leadership with developing operational reporting and process improvement strategies using Six Sigma
Provided insightful technical solutions based on business needs
STATE OF OHIO DEPT. OF PUBLIC SAFETY - OCJS, Columbus, OH 1997 - 2001
Ohio’s lead planning and financial assistance agency for the criminal justice sector.
PROGRAM MANAGER
1999 - 2001
Accountable for implementing statewide technology programs, managing relationships with stakeholders and vendors, product management, and process reengineering
Managed program initiative plans for state/federal program
Developed and maintained multi-million-dollar budgets for multiple projects
Acted as facilitation lead for meetings with other state programs on technology development
Managed a staff of Programmers, Analysts, and Trainers
Responsible for vendor management with various corporations and consulting firms
Worked with mid to high level state officials on implementing various initiatives
Marketed system capabilities and program overviews to Ohio government agencies and leaders
Coordinated with vendors on development, cost and implementation of projects
POLICY ANALYST
1997 - 1999
Responsible for data analysis, project management, and development/execution of IT training program curriculum
Acted as project lead on effort to gain Federal NIBRS Certification for the State of Ohio
Coordinated efforts with local agencies and the FBI for data submission
Worked with software vendors to correct problems in crime reporting system
Developed data specifications for layout of the system
Developed, prepared and presented training sessions for law enforcement officers on State crime reporting software
EDUCATION
Bachelor of Science – Management Information Sciences, 2003, Franklin University, Columbus, OH
Bachelor of Arts – Social and Behavioral Sciences, 1997, Ohio State University, Columbus, OH
SKILLS & KNOWLEDGE
Technology: Microsoft Office, Microsoft Project, Microsoft Visio, CA Clarity, Open Workbench
Project Management: PMP Certified in 2007; extensive Project Management Training and Mentoring experience
SDLC: Educated in SDLC best practices for creating synergies with program implementations
Agile/Scrum: Received training and became Certified Scrum Master (CSM) in 2008
Six Sigma: Certified Yellow Belt at CheckFree, Trained as a Green Belt
ACCOMPLISHMENTS
Certifications:
Project Management Professional (PMP) – September 2007
Certified Scrum Master (CSM) – October 2008
Speaking Engagements:
Central Ohio PMI Professional Development Day 2008 – Breakout Session
“Organizational Change Management: Keeping Focus amid the Chaos”
Southwest Ohio PMI Professional Development Day 2008 – Breakout Session
“Implementing a Best Practice IT Vendor Management Office”
Central Ohio PMI Professional Development Day 2007 – Breakout Session
“Implementing a Best Practice IT Vendor Management Office”
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