RICO S. DENSING

October **, ****

Transferrable Visa 18

CID# 280*********

Address: Salem Al Mubarak,

Qatar ST. Block 4

Kuwait

Mobile: 65039306

65105458 whatsApp

E-mail: ac9zwi@r.postjobfree.com

Career Objectives:

To get hire in your respective company and render my full service where I can utilize and further develop my talent and skills in any position assigned for, to grow and enhance profession for continuous improvement.

KEY QUALITIES AND STRENGTH:

Proven ability to thrive in busy restaurant environment

Consistently improve sales and Costumer volume

Team leader and staff development expert

Sanitation Control

Costumer Service Excellence

Budgeting and Cost Control

Quality Control

Employment Details:

HEKM General Trading Company

Ginza ST Restaurant Group - Kuwait

Position title: Restaurant Manager

March 2017 – April 2019

Basic Function:

To supervise and run operation of the restaurant, have substantial F and B knowledge in order to up sell and describe menu items, manage staff in conjunction with Restaurant Manager, handle complaints and person responsible in absence of the senior manager.

Duties and Responsibilities:

To prepare the weekly duties, ensuring adequate staffing of the restaurant at all times.

To supervise and assist the restaurant staff on a daily basis

To assist with processing the daily cash sheets in conjunction with other supervisors and manager.

To assist in planning and coordinating cocktail/food menus with the management team.

Conduct daily briefs prior to each and every service with chef to be aware of any special dishes.

To be duty manager on rotation basis.

The Sultan Company, Kuwait

Wasabi Japanese Restaurant

Position title: Restaurant Manager

June 2014 – December 2016

Basic Function:

Oversees the restaurant operation and sees to it that all needed items are available and in good condition. Duties and Responsibilities:

Monitor the necessary preparation before the start of operation and sees to it that all needed supplies are available, clean and in good condition.

Conduct daily briefing among staff

Monitor the performance of his staff and sees to it that they follow standard procedure and abide existing house rule

Prepare staff schedule, side duties and assignment

Look after the set-up appearance cleanliness of the outlet

Coordinates with the other department regarding the needed problem of the outlet

Perform other duties as may be assigned by superior Sheraton Hotel Haikou

China, Hainan

Position title: Assistant Restaurant Manager

April 2012 – March 2014

Basic Function:

Reviews and performs duties of all Food & Beverage outlets to ensure procedures and quality standards are met. Assists in planning and coordination of Club events for members and guests. Assists with coaching, counseling and conducting performance appraisals for employees. Duties and Responsibilities:

Prepare management, variance, and financial reports on periodic basis.

Manage everyday operations, accounting and financial matters of F&B store.

Supervise employee activities to conform to established standards and policies.

Identify and rectify operational, financial and employee issues.

Coordinate with audit and business teams to ensure compliance with established procedures.

Train and guide staffs in their job duties.

Assist in recruitment, performance review, promotion, release, wages and salary adjustments for employees.

Ensure employees follow operational practices, hygiene rules, and quality standards.

Develop and implement training programs for employees.

Manage F&B store operations to ensure excellent service in economic and profitable manner.

Initiate the development methods for high quality food and drink preparation process.

Train assigned staffs on emergency, health and safety policies.

Respond quickly to customer complaints to ensure high quality customer service and satisfaction.

Plan and supervise the marketing and promotion activities to attract more customers.

Assist in ordering, purchasing and stocking F&B products.

Coordinate in sourcing and testing new products and menus.

Conduct regular repairs and maintenances for F&B equipment. Kempinski Hotel Ishtar

Dead Sea, Jordan

Position title: Assistant Bar Manager

January 2010 - January 2012

Basic Function:

Responsible for operation and supervision of the bar and beverage service department in a restaurant. in charge of the direction, supervision, performance, training, and evaluation of all positions within the department. Duties and Responsibilities:

Recruiting, training and motivating your staff

Doing regular stock-takes and ordering as necessary

Handling deliveries

Maintaining the condition of beer and wine

Overseeing or liaising with the kitchen

Keeping up to date with licensing legislation, liaising with the authorities and taking overall legal responsibility for the premises

Enforcing health and safety rules

Adhering to budgets, increasing profits and managing cash flow

Dealing with difficult customers

Layali Resto and Bar

Bahrain

Position title: F and B Supervisor

June 2007 - June 2009

Basic Function:

Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals. Hiring and training staff to provide excellent service to patrons.

Duties and Responsibilities:

Prepare weekly schedules for bartender, bar back and server staff to adequately cover all shifts.

Provide for coverage in case of employee absence and adjust staffing as necessary to meet business demands.

Monitor inventory of beverages to ensure adequate stock is maintained and to prevent excess pours or abuse by staff. Requisition purchases as needed.

Oversee cleanliness of staff and physical bar area, paying special attention to possible health hazards and code violations.

Review sales and beverage costs, and reconcile any discrepancies in accounting. Ensure proper cash management.

Resolve customer complaints promptly and according to company guidelines.

Oversee the preparation of beverages and ensure quality of product served Café Havana de Cebu

Philippines

Position title: Assistant Manager

May 2006 – April 2007

Basic Function:

Make sure employees perform a variety of tasks, from preparing the food, stocking supplies, serving, charging people for their food, handling cash, credit cards, and a cash register, cleaning tables and counters, resetting tables, greeting customers and answering questions. Duties and Responsibilities:

Recruiting, training and supervising staff.

Agreeing and managing budgets.

Planning menus.

Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.

Promoting and marketing the business.

Overseeing stock levels.

Ordering supplies.

Producing staff rotes

Intercontinental Hotel

Doha, Qatar

Position title: Flair Bartender

February 2004 - February 2006

Basic Function:

Keep guests entertained while expertly preparing their preferred beverages. They perform regularly at BAR shows and have the ability to juggle, throw, and catch bottles, and perform other mixing tricks. Duties and Responsibilities:

Greet customers, give them menus, and inform them about daily specials

Take drink orders from customers

Pour wine and serve draft and bottled beer and other drinks and beverages

Mix drinks according to recipes

Check identification of customers, to ensure that they are of legal drinking age

Clean bars, tables, and work areas

Operate cash registers, collect payments from customers, and return change

Manage bar operation and order and maintain liquor and bar supplies Hilton International Hotel

Al Ain, U.A.E

Position title: Waiter

May 2002 – December 2003

Basic Function:

Take orders and serve food and beverages to patrons at tables in dining establishment. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Communicate with customers to resolve complaints or ensure satisfaction. Elegant Circle Inn.

Cebu, Philippines

Position title: Bartender

May 2001 – October 2001

Basic Function:

Keep guests entertained while expertly preparing their preferred beverages. They perform regularly at BAR shows and have the ability to juggle, throw, and catch bottles, and perform other mixing tricks. Cebu Grand Convention Center

Cebu, Philippines

Position title: Waiter / Barista

April 1999 – April 2002

Basic Function:

Take orders and serve food and beverages to patrons at tables in dining establishment. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Communicate with customers to resolve complaints or ensure satisfaction. SEMINAR / TRAINING:

Bartending :

University of Southern Philippines

Da Mamac Combate

March 5-9 2001

Food and Beverage

: Hilton International Hotel

United Arab Emirates

Mr. Abdel Meguid Taha

October 24, 2002

Front Selling Techniques

: Hilton International Hotel

United Arab Emirates

Mr. John Feria

March 19, 2003

Flaring

: Intercontinental Hotel

Doha, Qatar

Mr. Luke Ahmed

Nov 21 – 26 2004

Industrial Exposure Training

: Sea Shell Hotel

Kingdom of Bahrain

Mr. Rashmie Karu

October 9, 2007

Basic Food Hygiene Training Course

: Hiton International Hotel

United Arab Emirates

Dr. P. Vouglokas

June 10, 2002

Service Excellence

: Hilton International Hotel

United Arab Emirates

Mr. Abdel Meguid Taha

March 9, 2003

Wine Somilier

: Intercontinental Hotel

Doha, Qatar

Ms. Kieth William

July 6-7 2004

Computer Awareness Program

: Sea Shell Hotel

Kingdom of Bahrain

Mr. Abdul Aziz

September 22, 2007

Basic Skill Training

: Sea Shell Hotel

Kingdom of Bahrain

Mr. Rashmie karu

June 3 - 6 2008

EDUCATIONAL BACKGROUND:

Elementary : University of Southern Philippines

Secondary : University of Southern Philippines

College : University of Southern Philippines

Course : Bachelor of Science Major in Management

COMPETITION ATTENDED:

1st SAUZA TEQUILA Annual Cocktail Concoction Competition 2ND ANNUAL TEQUILA SUAZA Cocktail Competition

5TH BEEFEATER International Bartending Competition SKILL:

-MS. Word, MS. Excel, Power point

-FMC (Fedilio Material Control)

• Requisition

• Receiving

• Issue request

• Transfer and Wastage

• Inventory

Reference:

Mr.Albert Mounie

Director of Food and Beverage

Kempinski Hotel Ishtar, Dead Sea

Kingdom of Jordan

Email add: ac9zwi@r.postjobfree.com

Mr. Faisal Ibrahim

General Manager

Sea Shell Hotel

Kingdom of Bahrain

Mobile # +973-********

Rico S. Densing

Applicant

Contact this candidate