Manager Customer Service

Analia Toros

Phone: 502-***-**** Email: ***********@*****.***

KEY STRENGHTS, SKILLS AND ABILITIES:

- 2 years tutoring Spanish Speakers students.

-14 years of international business management, administrative support, customer service and translating of manuals from English into Spanish

EXPERIENCE:

March 2016 – July 2019 – Grand Finale Cleaning, Inc. LaGrange, Ky

HR Assistant Supporting Spanish speakers

Safety Supervisor Implementing Safety Procedures

Interpreter Liaison between the Spanish Speakers cleaners and the company. Accountable for translations.

Supplies Manager. Making Supplies in a fashionable manner for utilization.

July 2014-March 2016. Doors to Hope. Louisville, Ky

Administrative Assistant. Executing day to day operational tasks.

Tutoring English to Head Start 2 year old to 5th Grade students.

February 2014 –June 2014. Mercy Works Louisville, LLC. Louisville, Ky

Activities of daily living.

Emotional support.

July 2012- November 2013. Rush Hair Replacement,LLC. Miami, Fl

Office Manager.

Web Support.

February 2012-July 2012. Sera & Elvis Auto Center, LLC. Louisville, Ky

Office Manager.

General administrative duties.

September 2010-May 2011. RxCrossroads. Louisville, Ky

Customer Service Resolutions.

Order Processing.

Responsible for Spanish Speakers Customers.

Translation into Spanish of “Depressive Anonymous”, self- help book by the author Hugh Smith.

Safe Environment Training. Restoring Trust: The Sexual Abuse Policies of the Archdiocese of Louisville. Louisville, Ky.

Medical Coding. University of Louisville, KY. Certification Pending.

Networking Administration. Mexico City, Mexico.

English, Italian. Buenos Aires, Argentina

High School: Inst. Ntra Sra Del Huerto. Buenos Aires, Argentina.

References available upon request

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