Claire Tamet 514-***-****, MTL, QC

** ***** ** **** ********** ac9ztu@r.postjobfree.com

Project Manager / Scrum Master

Strengths

Planning Organizing Multi-Projects Management

Results Oriented Adaptability Waterfall & Agile Approaches

PROFESSIONAL EXPERIENCE

Project Manager/Scrum Master TVA Group

April 2018-June 2019

●Apply the appropriate management framework depending on the project and its context (waterfall vs agile).

●Manage all project aspects like budget, planning, communication, prioritization of activities, change requests, escalation process and day-to-day follow-up.

●Management of external providers.

●Integration and management of union’s members assignments.

Examples of project: reverse engineering of a Window XP application to manage Elections results coming from the National Consortium, electronic proof of publication, Change the video management from tape support to electronic one.

Project Manager Technidata

Oct 2014-March 2018

Management of projects to implement and upgrade Laboratory IT solutions

●Manage all project aspects like planning, communication, prioritization of activities and issues follow-up.

●Ensure that the customer understands the project process, the deliverables needed for a successful implementation and the tasks that must be completed prior to and during deployment.

●Keep the project to the agreed upon scope and within the allocated budget and manage change requests when applicable.

●Coordinate the work assignment of implementation consultants

Projects Manager Abilis Solutions

2011-Sept 2014

Scrum Master IATA

July-Sept 2014 4 team members

BI project to implement Financial Dashboards for IATA's customers.

●Organize and facilitate sprint planning, daily stand-up meetings, reviews, retrospectives and other Scrum-related activities.

●Report to the management about the release status.

Project Manager Lombard Odier

Feb. to June 2014 2 dev, 1 QA

Mobile development project on Android and iOS platforms to access a web portal using a QR code read through a mobile.

●In charge of all aspects of the project management (resources, planning, status., budget)

Project Manager Parkland

Feb. to May 2014 4 team members

Project to create a Level 3 Help Desk.

●Defined the type of required resources including their shifts.

●Did the coordination with the customer to ramp-up the team on the web portal and the infrastructure that they will maintain (developed by a third party: IBM-WebSphere-java).

Project Control Officer Southwest Regional Jail Authority

April 2013-Sept 2014 10 875 man days

CORIS-JMS Project: Implementation of a new Jail Management System for Southwest Regional Authority. (.NET, TFS, SharePoint)

●Created and updated the plan when required.

●Identified and raised any risks related to critical paths.

●Managed the resources assignments to the project.

●Effectively and accurately communicated relevant project information to the project management team

●Kept the Project Manager, the Project Director and others main stakeholders informed about project status and issues that may impact client relationship.

Project Manager Virginia Department of Corrections

August 2011 – June 2012 2 654 man days

CORIS Project: Implementation of the Financial functionalities in the Offender Management System of the Commonwealth of Virginia Department of corrections.

●Re-established structured processes and healthy project management rules as the project had difficulties regarding budget and timelines.

●Collaborated with all members of the organization to achieve business, and financial objectives.

●Coordinated and facilitated the requirements gathering sessions.

●Ensured that the staff was accurately allocated.

●Produced & maintained project management plans and wrote progress reports and presented them to the PMO and presidents of the company.

Project Manager Bell Canada

March 2011 – August 2011 From $ 100K to $ 600K

Miscellaneous projects on the Bell Canada’s e-commerce portal to redesign and enhance it. (.NET, Java, Interwoven Teamsite, BEA WebLogic)

●Produced project status reports, managed the team and resolved day-to-day issues.

●Managed outsourcing team members

●Successful and demonstrable delivery of results under pressure.

●Managed multiple project teams simultaneously (up to 6).

Business Analyst / Team lead Abilis Solutions

2005 – February 2011

●Performed analysis and evaluation to determine the feasibility of a new projects, new features, new reports and enhancements to web portals

●Analyzed, defined, and validated functional and non-functional requirements (including communication with external systems).

●Wrote use cases and related UML specifications

●Facilitated business requirements gathering sessions with key stakeholders and subject matter experts to collect business and system requirements for the preparation of business requirements Documents and use cases

●Performed detailed analysis and documentation of change requests, workflows and processes

●Drove and reviewed the functional requirements (GUI, screen and interface designs) with the appropriate actors.

●Coordinated and managed a team of 3 B.A.s

●Assisted project managers, test teams and development teams in project completion and delivery phases.

●Created documentation templates library

●Run the functional testing.

●Created user manual.

●Identified and documented system deficiencies and recommended solutions

All my skills regarding business analysis have been applied to the following projects:

Senior Business analyst/Team Lead Bell Canada

September 2009 – February 2011

Project: Redesign and enhancements of Bell Canada’s e-commerce portal

Business analyst part of an Agile team Abilis Energy

May 2009 – August 2009

Project: Link service Real-Time Service Technician Management Solution

Business Analyst Lead Virginia Department of Corrections

November 2007 - July 2008

CORIS Project: System for the management of all criminal offenders in the Commonwealth of Virginia. The target was to move 12,000 employees used to work over 16 different legacy systems into an integrated management system to replace the already existing applications and to interface with 21 external applications of the Commonwealth various police forces and administrative services. (Microsoft’s .NET architecture)

Senior Business Analyst Bell System Technology

July 2007 – November 2007

Project: Redesign and enhancements of Bell Canada’s e-commerce portal

Business analyst part of an Agile team Abilis Energy

March 2007 – July 2007 6 team members

Project: PDA/Mobile device applications used to track deliveries and print invoices.

Env.: SQL Server, .Net, Visual Studio, Compact Framework, C sharp, SQL CE

Business analyst for portal product lines Bell/Air Canada

2005 – 2007

Projects: Web application developments based on Web Logic Portal platform (Workshop). e.g. mobile check-in or portal redesign like the navigation.

Technologies: Java/J2EE, JSP, BEA WebLogic 8.1 (Workshop, Portal), Struts, HTML, JavaScript/Ajax, CVS, Interwoven Teamsite

Analyst Developer 2000 to 2005

Technologies: Visual C++(MFC), SQL development, C++ code on UNIX environment. SQL, java, Swing, Forte 3.0 CE, WebSphere, XML, XSL, HTML, class diagram.

2001 – 2005 Credit Lyonnais (FR)

Back & Front-office projects, Crédit Lyonnais (CALYON bank group); applications used by sales and sales traders to manage their market orders

2001 NetAffinity (FR)

In charge of the whole project from the study to the development. The goal was to analyze a web questionnaire data to define the users profile depending on the type web site. Answers were displayed through figures, images to show different kind of psychological profiles.

2001 Carrefour (FR)

Project to create an HTML form generator.

2000-2001 La Saur (FR)

Project to develop an application which manages water distribution and related services

Software developer

1999-2000 MFP-Paris

Analysis & implementation in SQL & CICS/DB2 of an application which manages information on people who have a mutual insurance

04/99 – 08/99 Florida State University -Internship

Internship on a project on non linear minimization systems of bio-molecular models at the Super Computer Computation Research Institute

LANGUAGES: French (mother tongue), English

EDUCATION & CERTIFICATION

2019 Professional Scrum Master Certification (PSM I)

2017 « Exceller en service à la clientèle » –Qualitemps Training

2011 « how to communicate in sensitive situations», @ HEC Montreal

2000,01,02 Management, Firm’s Economy and Methodology (UML), Java/WebSphere 3.5

1999 Bachelor plus 1-year equivalent,

In Science Computing and Applied Mathematics, (France)

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