IT Project Manager

KEVIN HAVERSTOCK, CSM

260-***-**** ac9ztj@r.postjobfree.com

Fort Wayne, IN 46814

Professional Summary

Record of optimizing IT resources so companies can increase revenue and reduce costs. Led numerous projects using waterfall or agile, to solidify the infrastructure, create custom software applications, leverage data analytics and increase cyber security. Managed large projects for EMR and ERP implementations, migrations and upgrades using the waterfall methodology. Major experience in strategizing and leading cross-functional teams to bring about fundamental change and improvement in strategy, process and profitability. Work Experience

IT Project Manager

Squaremouth – Fort Wayne, IN – Mar 2019 – Jun 2019 Serving as Scrum Master, implemented agile project management practices at a travel insurance comparison online company. Formalized the PM process, adding initiation and planning, scope management, velocity calculations, reviews and retrospectives. Worked to create centralized project information and remove silos of knowledge. IT Business Applications/Project Manager

Trine University – Angola, IN – Aug 2018 – Dec 2018 Led a team of application specialists and software developers. Responsible for ERP system, interfaces and ancillary systems. Managed implementation projects for admissions, housing and donor development applications using waterfall and hybrid methodologies. Project and Information Technology Manager

Ortho Northeast - Fort Wayne, IN - Jun 2011 - Dec 2017 Developed and led a team of IT professionals and managed projects that transformed the infrastructure and business applications. Collaborated with other senior managers, planning and directing the focus of the practice. Infrastructure projects normally followed the waterfall method and software projects followed agile/scrum.

• Saved $300,000 annually by developing automated EMR forms to replace dictation and transcription while also gathering discrete data needed for compliance. Resources included dozens of providers.

• Led medium and long-term infrastructure projects (servers, storage, networking, etc.) working with both internal and external resources.

• With clinical and front desk staff, created patient check-in kiosks with in-house developed software that resulted in 30% patient usage and in fewer front desk FTEs.

• Working with clinical staff, developed a patient rooming system to record patient flow through the practice, reducing waiting times and increasing exam room utilization.

• Increased efficiency of front desk staff by developing a check-in/out dashboard that significantly decreased the need for training, reduced errors and streamlined the process.

• Utilized data analytics to show the types of patient appointments on the schedule. This enabled the proper amount and type of staff to be scheduled at each location, saving FTEs through not having to staff for peak activity.

• Automated the processing of patient payments by developing software that automatically applied over 90% of each day’s payments, saving six hours/day while reducing errors.

• Generated significant hard and soft cost savings plus revenue from product sales from the development of a Payer Contract Management System and ICD-10 EMR forms. Information Technology Manager

Dexter Axle Group - Elkhart, IN - Jun 1990 - Nov 2010 Implemented and supported the infrastructure, telecommunications and ERP system at a group of six companies and numerous US locations. Project Manager for two separate ERP implementations, using the waterfall method.

• Earned distinction as Project Manager for moving five acquired businesses onto company network and ERP system. Saved over $1.5M annually in FTEs, support costs, inventory levels, overtime and reduced physical inventories.

• Commended for leading the team for a major ERP system upgrade across multiple plants and companies with $2M budget and 1.3 year payback, which was completed on time and under budget.

• Reduced inventory days on hand by 23%, leading projects to implement product bar coding.

Skills

Project management, strategic planning, process improvement, change management, collaboration, business awareness, analytical thinking and creative problem solving. Education

Scrum Master Certified

VMEdu, 2019

Bachelor of Science in Information Science, Minor in Accounting Northeastern Illinois University, Chicago, IL

PROJECT MANAGEMENT PROFESSIONAL TRAINING

Trained in PMBOK and PMI standard practices

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