Administrative Assistant Office

Location:

Accra, Greater Accra Region, Ghana

Posted:

August 05, 2019

Contact this candidate

Resume:

LYDIA OFOSUA BOADI

P. O. Box ***, Arts Centre, Accra-Ghana

+233-********* / +233-*********

Email: ***********@*****.***

PROFESSIONAL SUMMARY

I am a dedicated and focused Administrative Assistant (Bilingual) with over two (2) years experience managing large and small offices. I have worked with numerous departments, including Financial Accounting department, Human Resource, Reception and Library, which has allowed me to facilitate efficient workflow and has improved my communication skills.I hold a Higher National Diploma in Bilingual Office Management (HND) and have specialized in Administrative Support. I am a fast learner, humble and dedicated and therefore looking forward to put at the disposal of any reputable outfit.

PERSONAL DETAILS

Date of Birth: 24th December, 1992.

Marital Status: Single

Nationality: Ghanaian

EDUCATION

2013-2017 ALLIANCE FRANCAISE

Higher National Diploma in Office Management (Bilingual Option)

2016- 2017 ALLIANCE FRANCAISE

Diploma in French Language

2008 - 2012 ST. FRANCIS SENIOR HIGH

West African Senior High School Certificate (W.A.S.S.C.E), General Art’s Option

2002 – 2008 Siaw Children’s Academy

Basic EducationCertificate Examination (B.E.C.E)

WORK EXPERIENCE

June 2012- May 2013 Siaw Children’s Academy

Administrative assistant/Teacher

Responsibilities

Ensured a systematic filling and archive system

Ensured that parents/ other stakeholders were well received and provided with the right information

Ensured all student registers were prepared on time and records entered accurately

Ensured effective planning and execution of programs in the school

Responsible for answering all enquiries from stakeholders

Co-ordinated daily activities and management of internal and external appointments, meeting and social events.

Planned and supervised extra-curricular activities

Managed all aspects of the day-to day running of the office.

Maintainedaccurate inventory for uniforms and other products.

Ensured invoices were prepared and emailed to respective parents.

Ensured that all cash/ cheque payments received were entered accurately and archived.

Taught French and Ghanaian Language (Twi)

Dec 2016 – May 2017 - Commission On Human Rights and Administrative Justice

Administrative Assistant Secretariat

Responsibilities.

Organized and scheduled meetings and appointments.

Ordering of stationary, office supplies and ensuring supplies are available.

Maintained electronic and hard copy filing system

Produced,photocopied and distributed correspondence memos, reports, letters and forms

Answered phone calls, managed calendars, documents, minutes and reports.

Performed any other administrative duties assigned.

May 2016 – Aug 2016 Alliance FrancaiseD’Accra

Administrative Assistant (Bilingual),

INTERNSHIP (INTERNAL) (Reception, library and administration)

Responsibilities

Managed front reception desk by answering phones, greeting and directing visitors, and responding to email inquiries.

Maintained a comprehensive administrative filing system including archival and storage inventories in accordance with the records management and principles of the institution.

Performed general administrative duties such as word processing, filing, answering phone calls, photocopying and retrieving correspondence.

Translated documents from English to French and vice versa

Received and channeled telephone calls for the department.

Provided general support to visitors and acting as an interpreter

Scheduled and coordinated meetings, interviews, events and other similar activities.

Performed any other administrative duties.

March 2017– June 2017 Korle – Bu Teaching Hospital

Administrative Secretary (Secretariat)

INTERNSHIP

Responsibilities

Handled the front office jobs, which included answering phone calls and transferring them to the required departments, and maintaining perfect coordination of other departments.

Assisted clients to fill out hospital forms.

Took inventories and maintained office supplies for other departments

Daily dispatched documents to the departmental heads and pasted notices on the various notice boards.

Set up and maintained paper and electronic filing systems for records, correspondence and other material.

Handled all data entry work that helped in the health delivery of the hospital functioned efficiently

Managed the appointments of the clients in accordance to the time and schedule of the doctors and also furnished the clients with all necessary information.

Performed any other administrative duties assigned.

September 2017 – August 2018 Electricity Company Of Ghana Limited

Administrative/OfficeAssistant (Financial Accounting Department)

NATIONAL SERVICE

Responsibilities.

Answering telephone calls and giving information to callers, taking their messages and transferring calls to appropriate individuals.

Examining and registering staff claims, third party claims, incoming and outgoing documents and official letters.

Preparing debit notes on staff medical bills and overtime of the organization.

Registering and filingofficial documents.

Handling customer complaints and enquiries.`

Sending third party documents and staff claims to cash office, and also sending cheques to assigned Directors for final endorsements.

Typing, printing, photocopying and also distributing documents to various Directors and managers in other departments.

Checking on documents in registering books with dates and categories for both staff and third party.

Assisting in sorting, arrangements and registering of documents and cheques at the cash office, and issuing them to the appropriate individuals.

Performed any other administrative duties assigned

KNOWLEDGE/SKILLS

Computer Skills-Efficient in using Ms Office suit (Word, Excel, Outlook, Corel draw and PowerPoint) with good typing skills.

Languages- Fluent in English, French, Twi.

Excellent organizational planning and time management skills

Strong, professional, analytical and problem-solving skills

Excellent communication and interpersonal skills

Ability to think creatively and contribute innovative solutions

Strong Negotiation, Presentation and excellent office management skills

Self-motivated with strong leadership and team player skills

Highly skilled leader versed in delegating tasks and also comfortable in performing variety of roles.

TRAINING & DEVELOPMENT COURSES ATTENDED

Delf/DalfCertification 2016 & 2017 ( B1)

(Organized by the French Embassy and Alliance Française for French proficiency)

Safety, Health and Environment (SHE) Training on Office Safety for Electricity Company Of Ghana -2018 - A program that sought to create general awareness of office safety (Background, Objectives, Senarios), constituent of Office Safety, Good Practices of Office Safety and Compliance to Legal frame work.

EXTRA CURRICULUM ACTIVITIES

Took part in planning and ushering professional programs such as:

1ST ECOWAS SUMMIT organized by Ministry of Trade and Industry in 2016.

World Doctor Day organized by physician doctors in Korle- Bu Teaching Hospital.

La Francophonie Festival in Alliance Francaised’Accra -2015& 2016

HOBBIES

Research, Music, dancing, sports, organizing events, listening to motivational speakers, and reading,traveling and watching detective movies.

REFEREES

1. Mr. Anyitei Sowah 2. Mr. Micheal Denkyira

Director of Studies Director of Transport

Alliance FrancaiseD’Accra Commission on Human Rights and

Administrative Justice (CHRAJ)