Office Front Desk

A K A N J I, M A R Y A D A

**, ****** ***** ******, *****, Lagos.

Email: *************@*****.***

Phone: 080********, 081********

BIO-DATA

Date Of Birth: 5th May, 1989

Nationality: Nigerian

State of Origin: Lagos State

Gender: Female

Marital status: Single

OBJECTIVE

To be part of a team of highly motivated professionals, working out solutions to problems and challenges in the environment with a committed heart and passion for excellence and to be an added value to the establishment.

SUMMARY

Ability to implement and initiate

Pro-active, dynamic, hardworking and team player

Excellent communication

Good knowledge in use of Microsoft office tools

Basic knowledge in Human Relations Management

EDUCATION

2013 Higher National Diploma (HND) in Business Administration (CGPA 3.35 upper credit)

The Polytechnic, Ile-Ife, Osun State

2010 National Diploma (ND) in Business Administration The Polytechnic, Ile-Ife, Osun State

2006

Senior School Leaving Certificate (SSCE)

New State High School Palm-Avenue, Mushin Lagos.

2000

First School Leaving Certificate

Ogudu Primary School Ogudu, Ojota Lagos.

WORK EXPERIENCE/ NYSC

Mar. 2017 till Date Prestige Hospitality Solution

Lekki Phase 1, Lagos

Post / Duties: Admin/ Relationship Officer

• Oversee and direct daily company administrative

processes and procedures

• Ensure company policies align with and advance

business objectives

• Communicate with management teams to confirm

execution of company processes

• Set goals for staff and monitor their progress

• Conduct frequent performance reviews

• Ensure compliance with best business practices

throughout organization

• Monitoring of cash inflow and outflow

• Track and maintain budgets of operational costs

• Coordinate purchase of raw materials and

supplies

• Monitor product inventory

• Maintain positive client and vendor relationships

• Develop and implement human resources

practices

• Report to and assist Chief Operating Officer in

daily tasks and duties

Feb.2015 till Mar 2017

Zeta-Web Nigeria Limited

Lekki Phase 1, Lagos

Post/Duties: Front Desk/ Admin

• Attending to customers’ enquiries.

• Provide support for admin department

• Send bulk SMS on behave of the company

• Place call to applicant for interview

• Overseeing daily overtime sheet for staff

• Setting up venue for interview and meetings

• Overseeing daily report of drivers

Oct 2014 - Feb. 2015 Konga online

Head office

Yaba, Lagos

Post / Duties: Customer Call Agent

• Telemarketing

• Attending to Outbound Calls, Inbounds Calls

• Attending to Customer Issues

• Ensures Customer Satisfaction

• Creating Accounts/ Profiles for Customers

Nov 2014 – Oct 2015 NATIONAL YOUTH SERVICE CORPS

Ministry of Rural Development Secretariat Alausa,

Lagos State.

Budget Department.

June. 2010 –July 2011 Alpha Beta Consulting Limited Lagos State. (Industrial Trainee)

E-Revenue Department.

Post /Duties:

• Attending to customers enquires on Tax issues

• Computing of customer database

• Following up on Tax payer ID

• Reporting of Tax issues

• Recording of vouchers and Bank Teller

COMPUTING SKILLS

& TRAINING

• High proficiency in the use of Microsoft Office (Excel/Word)

• Basic knowledge of Salesforce

• Basic knowledge in Human Resources

• Basic knowledge of Wave Software

HOBBIES • Meeting people and human relations

CERTIFICATION • Chartered Institute of Personnel Management (CIPM) INTER 2 PASSED

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