Customer Care Executive

S.LATHAVANI Email:**********@*****.***

Cell No: 905-***-****

Career Objective

Seeking a challenging job & an opportunity to work hard with result orientation & career growth. To be recognized in my activity & to explore new dimensions in a quest for professional excellence.

Personal Skills

Learning attitude, Understanding, Good communication skills, Attractive, Positive, Ability to work and coordinate well in a team, Ability to deal with people diplomatically.

Academic Qualifications

●My Project is FINANCIAL STATEMENT ANALISYS at HETRO DRUGS LTD.

●Completed PG (M.B.A) from Rishi UBR women’s college, Nizampet, Hyderabad. In 2012.

●Completed Degree (B.com-computers) from MDS Degree women’s college, Chandhanagar, Hyderabad. In 2010.

●Completed Intermediate (C.E.C) from Suman jr girls college, Chandanagar, Hyderabad. In 2007.

●Completed Secondary School of Education from Mahaboobia girls High School, Hyderabad. In 2005.

Work Experience

●Worked as a Sales officer (executive) from IIFL for 1 year.

●Worked as a Financial Executive Officer from KARVY STOCK BROKING LTD for 3years.

●Worked as a CCE in RK Saboo motors for 6months.

●Working as a Financial Executive Officer in IIFL(Franchise).

Roles &Responsibilities

●Operate Dealing Terminal.

●Execution of Trades on Behalf of Clients.

●Number of Clients Serviced- Trading clients per day.

●Referral sales/New Clients Acquired.

●Cash & DP asset Collection.

●Win back of old Clients.

●Pushing of Research Calls.

●Ensure Zero bad debts.

●Customer care support & avoiding HO complaints.

Personal Details

Full Name : S.LATHAVANI

Father Name : S Vittal Rao

Date of Birth : 22 March 1990.

Gender : Female

Marital Status : married

Nationality : Indian

Languages Known : English, Hindi & Telugu.

Address for

Correspondence : H.No: 4-42-276,

Asbestos colony,

Kukatpally,

Balanagar Madal,

Hyderbad 500037,

Telangana.

E-mail : **********@*****.***

Mobile : 905-***-****

A Last Word

HARD WORK AND DEDICATION TOWARDS WORK ARE MY ASSETS.

Place: Hyderabad

Date: (S.LATHAVANI)

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