Human Resources/Employee Relations Manager

MANUEL deSOUSA, CHRL

* ******* **** ****: 647-***-****

Concord, ON L4K 5S4 Tel: 905-***-****

E-mail: leslie_manny @yahoo.com

BACKGROUND

A certified human resource professional with extensive experience in both unionized and non-union manufacturing environments. Strong customer service orientation. Dynamic human resource tactician coupled with highly effective communication style, professional demeanor, and a flexible management style epitomized by integrity, fairness and results. Excellent computer literacy in all applications. Able negotiator sensitive to the needs of internal and external customers. Seeking an opportunity that welcomes a strong work ethic and commitment to alignment with operational needs, corporate goals, and business success.

EXPERTISE

Labour and Employee Relations

Attendance & Performance Management

Dispute (Grievance) Resolution

Continuous/Process Improvement

Employee Communications & Rewards

Talent Management (Training, Succession)

Health & Safety and Environment

Disability & WSIB Claims Management

Employment Law

Compensation and Benefits

Policy Development and Administration

Recruitment & Retention Strategies

Human Resources Information Systems

Restructuring and HR Planning

Change Leadership

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

SR. HUMAN RESOURCES MANAGER

Satin Flooring, Toronto, ON 2018 -

* Manufacturer of engineered hardwood flooring for retail and property development customers in Canadian and U.S. (150 employees)

* Responsible for HR and H&S services at manufacturing facility including employee and labour relations, recruitment, health and safety, attendance management, compliance with employment legislation, talent management (eg. orientation/onboarding, safety, job duties, succession planning), policy development, etc.

HUMAN RESOURCES MANAGER

RB&W Corporation of Canada, Brampton/Mississauga, ON 2005 - 2017

* Manufacturer of cold formed metal products from steel and aluminum wire for global customers primarily in the automotive industry (135 employees)

* Responsible for HR and H&S services at manufacturing facility including employee and labour relations, performance and attendance management, compliance with employment legislation, talent management (eg. orientation/onboarding, safety, job duties, succession planning), recruitment, policy development, compensation and benefits, WSIB and disability claims management, support for TS 16949 and ISO 14001 certification, property security (CCTV, alarm system, and key control), human resources administration, etc.

* Active member of the Management Team - collaborated on special projects/initiatives (eg. change management, plant restructuring, consolidation, expansion, and relocation; supporting LEAN/visual factory; introduction of skilled trades apprenticeship)

Established and maintained the Training database and HR metrics

* Responsible for the direction and performance of HR Team (HR Generalist in 2016/17) in support of business operations

MANUEL deSOUSA Page 2

* Improved health and safety through accident/incident investigation and the elimination of hazards/improvement of conditions

* Significantly improved WSIB ratings over the years through the reduction of lost time days and modified work days through safety focus and administration of ESRTW

* Maintained a low, voluntary turnover rate of trained staff

* Maintained a low rate of casual absenteeism (< 2%)

Improved relations with employees and union representatives resulted in constructive resolution of issues and smooth contract negotiations

HUMAN RESOURCES MANAGER

Benteler Automotive, Brampton, ON 2004-05

JIT assembly/manufacturing and sequencing of front and rear suspension units for Chrysler Assembly plant in Brampton (~180 employees)

responsible for the HR and H&S services

majority of attention was on labour relations, recruitment (added third shift), and legislative compliance

other key areas of attention included health & safety, policy development, performance and attendance management, and employee relations

managed and mentored an H&S Specialist, an HR Assistant, and a Payroll Administrator

HUMAN RESOURCES MANAGER

Woodbridge Foam Corp, Whitby, ON 2002-04

Manufacturer of foam seating units for General Motors Assembly plant in Oshawa

(~175 employees)

responsible for the HR and H&S services

majority of attention was on labour relations, health and safety, WSIB claims administration and recruitment

other key areas of attention included performance and attendance management, compliance with employment legislation, employee relations, policy development, and continuous improvement

managed and mentored an HR Generalist, an HR Assistant, and a Receptionist

HUMAN RESOURCES MANAGER (contract)

(Kirchoff) Van-Rob Inc., Richmond Hill, ON 2002

Manufacturer of metal stampings (eg. Heat shields, etc.) for General Motors Assembly plant in Oshawa (~80 employees)

Responsible for HR services; majority of attention was on employee relations and compliance with employment legislation

HUMAN RESOURCES SUPERVISOR

(ZF) TRW Occupant Safety Systems, Midland, ON 1999-2001

Manufacturer of metal stamping, heat treating, and chrome plating of seat belt components for automotive customers especially Ford Tiers (~500 employees)

majority of attention was on labour relations and recruitment

other key areas of attention included performance and attendance management, employee relations, compliance with employment legislation, and continuous improvement

developed job-specific training checklists, skilled trades apprentice selection procedure; assisted in PeopleSoft implementation; key advisor on “language” and practices at contract negotiations

managed 2 Payroll Administrators

EDUCATION

Certificate in Human Resources Management (C.H.R.M.), Seneca College of Applied Arts & Technology, Toronto (with High Honors)

Bachelor of Science, University of Toronto, Toronto

Major: Molecular Biology and Medical Genetics; Minor: Microbiology

Human Resources Professionals Association

Current Recruitment Strategies

Certificate in Change Management (in process)

PROFESSIONAL DEVELOPMENT

Certified Worker, IAPA Health & Safety Training, Toronto, November, 2002 and November, 2007

AWARDS OF ACHIEVEMENT

Excellence in Performance Award, TRW Midland, ON, 2001

Excellence in Performance Award, TRW Midland, ON, 2000

PROFESSIONAL DESIGNATION & MEMBERSHIPS

Certified Human Resources Professional/Leader (CHRP/CHRL)

Human Resources Professionals Association (HRPA)

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