LORÉE PROOPS
**** ******* ********, *******-*****, NC 27103
336-***-**** Cell 785-***-**** • **********@*****.*** PROFESSIONAL OBJECTIVE
Administrative support position in pharmaceutical industry that utilizes experience in pharma sales and BS in pharmacy. SUMMARY OF QUALIFICATIONS
Skilled, resourceful professional with extensive experience in pharmaceutical industry. Skillfully perform full range of clerical functions to ensure seamless office operations. Maintain accuracy and completeness of all documents and materials. Work effectively across departments to provide administrative support. Exhibit exceptional analytical abilities and relationship development skills; maintain effective, productive partnerships with clients and colleagues at all levels. Manage concurrent responsibilities and prioritize tasks in fast-paced, time-sensitive environments. Exercise discretion in handling confidential information. Individual known for high degree of professionalism, keen attention to detail, and exceptional work ethic.
RELATED EXPERIENCE
A.G. WEST, INC., Evansville, IN, 1999–2000
Project Manager
Administered customer response study for Genesis Eldercare division. Developed category structure for analysis, tracking, and reporting of current and discharged customer and caregiver comments, satisfaction surveys, hotline calls, and letters. Trained and supervised data techs in comment deconstruction, data coding, and entering. BRISTOL MYERS SQUIBB PHARMACEUTICALS, Evansville, IN, and Durham, NC, 1983-1996 Territory Sales Manager, Evansville, IN, 1994–1996 Sold pharmaceutical products for cardiovascular disease, diabetes, and central nervous system issues, as well as antibiotic product lines, in Indianapolis District. Managed direct sales to physicians, nurses, and pharmacists.
Received tenth highest sales ranking among 500+ territories in launch of Glucophage. Territory Sales Manager, Durham, NC, 1993–1994
Sold various chemotherapy agents, including Taxol, Ifex, and Megace. Interfaced and built strong relationships with leading oncologists at Duke Medical Center to build company sales.
Increased company sales to Duke and improved rating from last to fourth place among 25 regional territories.
Achieved highest sales of Ifex in U.S.
Product Manager, Mead Johnson Nutritionals Division, Evansville, IN, 1989–1993 Managed Ricelyte, oral electrolyte solution which gained 11.4% market share during initial year. Senior Analyst, Sales Audit Administration, Evansville, IN, 1986–1989 Analyzed Drug Distribution Data (DDD) reports for two sales divisions. Developed new incentive compensation plans based on DDD and direct sales. Updated DDD sales training manuals, trained new analysts, and supervised data technicians. Collaborated with district and region manager to resolve reporting problems. Previous experience as Sales Representative with Mead Johnson Pharmaceuticals from 1983-1986. ADDITIONAL EXPERIENCE
COURAGE CARDS AND GIFTS, Golden Valley, MN, 2005; 2006 Merchandising Representative and Retail Sales Associate Set up merchandise and stocked Christmas cards to raise money for non-profit center. Sold materials in card and gift shop.
EDUCATION AND COMPUTER SKILLS
Completed prerequisite coursework for MBA, Southern Indiana University and University of Evansville in Evansville, IN. Bachelor of Science in Pharmacy, University of Wisconsin, Madison, WI. Microsoft Office products, including Word, Excel, Outlook, and PowerPoint; Windows 2000/XP/Vista.