Post Job Free

Resume

Sign in

Medical Customer Service

Location:
Milwaukee, WI
Posted:
August 04, 2019

Contact this candidate

Resume:

OBJECTIVE

Experienced Healthcare Industry Professional seeking opportunities in Customer Service with certification in Medical Coding and Billing

SKILLS

• Outpatient and Inpatient Coding

• 3M Encoder / 3M Reference Software

• ICD-10-CM and ICD-10-PCS

• HIPAA and Patient Confidentiality

• CPT/HCPCS Level II

• EPIC Electronic Health Record

• Health Information Management

• Detailed Knowledge of Coding Guidelines

• CMS 1500 and UB-04 Claim Forms

• APC and MS-DRG Assignments

• Healthcare Reimbursement

• Posting Charges/Payments

• Medical Terminology & Anatomy

• Clinical Data Analysis and Abstraction

CERTIFICATIONS

American Academy of Professional Coders (AAPC)

Certified Professional Coder-Apprentice CPC-A (ID # 01671199) since 5/2019

Nuclear Medicine Technology Certification Board (NMTCB)

Certified Nuclear Medicine Technologist CNMT since 9/1992

EDUCATION

Professional Medical Coding and Billing – Career Step 10/2017 to 3/2019 Certificate of Graduation (with Honors)

Coded over 250 outpatient reports and inpatient records

Types of reports coded include: Consultations, Emergency Room reports, History and Physical reports, Laboratory reports, Operative reports, Physician Orders, Procedure Notes, Progress Notes, Radiology reports, and Pathology reports

Coded reports in the following specialties: E/M, Anesthesia, Pathology, Psychiatric, General Surgery, Radiology, Gastroenterology, Dermatology, Urology, ENT, Infectious Diseases, Respiratory, Cardiology, Internal Medicine, Neurology, Neurosurgery, Plastic Surgery, Oncology, Orthopedics, OB/GYN and Trauma.

Detailed ICD-10-CM and ICD-10-PCS coursework (635+ hours) and hands-on ICD-10 Coding and Code Set training

AMA’s ICD-10-CM 2018, ICD-10-PCS 2018, CPT 2018 Professional and HCPCS Level II 2018 Coding Handbooks

PRACTICUM EQUIVALENT TO ONE YEAR CODING EXPERIENCE

University of Wisconsin- La Crosse 8/1987 to 8/1992

Bachelor of Science- Nuclear Medicine Technology

EXPERIENCE

CPC-A Practicum- Online Intern Program thru the AAPC 5/2019 to Present

(American Academy of Professional Coders)

Coding of 600+ actual medical records to gain coding confidence and

experience

Will be applied toward the removal of my Apprentice status on my CPC Certification

Wheaton Franciscan Healthcare (Ascension) St Joseph -Milwaukee WI 9/1992 to 7/2017

Nuclear Medicine Technologist for 25 years

Performed Diagnostic Imaging while providing quality patient care in both Hospital and Outpatient clinic settings

Daily interaction with Patients, Physicians and other Medical Staff

Daily use of EPIC Electronic Health Record

Technical Director of IAC Accreditation- maintaining Nuclear Medicine Department’s accreditation including protocol writing/updating and making sure staff and physician credentials were up to date.



Contact this candidate