Administrative Assistant Customer Service

Jeanean Whittaker 304-***-****

Chester, WV ***** ****************@*****.***

SUMMARY

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Goal-oriented with over 21 years’ experience with one of the world’s largest wall board companies. Experience in schedule management, travel administration, accounts payable. Strengths include strong computer skills, communication, and ability to multi task, adapting to change.

PROFESSIONAL EXPERIENCE

CertainTeed Gypsum, Pittsburgh, PA 2001 to 2019

Administrative Assistant

Perform all administrative/secretarial support services ranging from simple to complex duties for Special Project Manager. Responsible for all correspondence, travel arrangements, accounting, scheduling meetings and preparing reports for management. Responsible for prep of lab samples/delivery and reporting the results.

Assist in the information gathering for DSG Supply for North America.

Research on pending projects, performed all typing and preparation of documents.

Track government contract opportunities for CertainTeed Gypsum

Eastroc LLC, Shippingport, PA 1998 to 2001

Office Administrator

Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Coordinated travel arrangements, meeting schedules for management. Performed all duties of accounts payable, purchasing, and accounts receivable.

Performed all duties of customer service including coordination of sales, arrangement for shipment documents (bill of lading, packing slips, and custom documents) local and international companies.

Scheduled and supervised office maintenance staff.

Completed monthly general ledger closing including bank reconciliation, fixed assets schedules and depreciation, posting of payroll.

Jeanean Whittaker 304-***-****

Chester, WV 26034 ****************@*****.***

EDUCATION/TRAINING

Bowling Green Business College

Associate of Science: Business

Bowling Green, KY

Columbiana County Career Center

Certification: Business Computer

Lisbon, OH

Coursework in Computer Technology 950 hrs.

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