Customer Service Sales

ronette pitogo doronila curriculum Vitae

AL GHARAFFA, DOHA, QATAR

Mobile No. +974-****-****

Email Address : ********.*********@*****.***

Objective:

“Seek a fulfilling position that will allow me to fully contribute my knowledge and skills and enhance my capabilities with the company that offers opportunity of growth and development”.

PROFESSIONAL EXPERIENCES

i. al gharaffa automatic bakery

al gharaffa, doha, qatar

SALESPERSON/MERCHANDISER

MAY 18, 2018- JUNE 8, 2019

DUTIES AND RESPONSIBILITIES:

Check store expiry products and labels.

Make the daily cleaning and store standards through arranging the food displays to attract customers to buy.

Ensuring the cleanliness of the store according to store standards.

Giving excellent customer service to the customer through assisting and greeting.

Excellent in communication skills making my team able to speak up for their concerns.

Knowledge through my product to provide my customer right information.

Merchandising foods display according to store planning.

Assisting customers in their needs to ensure customer satisfaction.

Making FEFO to minimize loss and to ensure customer are safe from harm.

ii SM MART INC.

SM Mart Inc., Cubao, SM Cubao Bldg. Brgy Socorro, Cubao, Quezon City

CASHIER RETAIL

February 12, 2012– January 31, 2018

DUTIES AND RESPONSIBILITIES

Working according to standard operational procedures

Provide the client with the highest level of service while achieving the company goal

Responsible for ensuring the customer in good relationship

Excellent in time management

Provide quality customer service and knowledge of all product.

Implement the cleanliness of the counters

Ability to adapt for any changes in the company procedures.

Making all necessary transactions and deposits.

iii SM MART INC

SM Mart Inc. SM Cubao Bldg., Brgy. Socorro Cubao, Quezon City

CHECKER

November 15, 2008 – February 15, 2012

DUTIES AND RESPONSIBILITIES

Ensuring the cleanliness of counters and re stock goods needed for transactions

Answer inquiries regarding the store discounts and promotions

Giving excellent customer service to customers to ensure high growth of sales.

iv BURGER MACHINE INC.

Gilmore Foods Corporation

Tomas Morato, Kamuning, Quezon City

SERVICE CREW

February 2008 – July 2008

DUTIES AND RESPONSIBILITIES

Responsible in maintaining the cleanliness and organization of the products

Checking and validating the products expiration

Receiving and storing the products in their right storage

Making inventories and validate orders for the kiosk operations

Communicate to my superior’s all issues with stocks and how to achieve the targets in weekly or monthly basis.

Observe customer service at all times to have good sales.

Suggesting add-ons to have an impact to sales.

TRAINING AND SEMINARS ATTENDED

Quality Customer Service

June 17, 2009

SM Mart Inc., Training Room, Cubao, Quezon City

Enhancing Corporate Image Thru Telephone

August 8,2009

SM Mart Inc., Training Room, Cubao, Quezon City

Ji Buddy Systems Orientation

June 14, 2011

SM Mart Inc., Training room, Cubao, Quezon City

Hospital Volunteer

. USM Hospital, Kabacan North Cotabato

May- September 2006

EDUCATIONAL QUALIFICATIONS

NAME OF SCHOOL,ADDRESSES,DEGREE EARNED,YEAR GRADUATED

St. Lukes Institute, Kabacan North Cotabato

Diploma in General Midwifery

Diploma/Certification

March 28, 2006

Kabacan National High School

Kabacan North Cotabato

Graduated with Certification & Transcript of Record

March 21, 2002

PEROFESSIONAL SKILLS

Microsoft Office (MS Word, MS Excel with experienced in POS, Customer Service

PERSONAL INFORMATION

Nationality : Philippines

Date of birth : October 23, 1984

Gender : Female

Marital Status : Married

DECLARATION:

I hereby declare that the above mentioned details and information’s are true and correct to the best of my knowledge and belief.

Ronette Pitogo Doronila

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