Social Media Assistant

NIKETABEN NILESHKUMAR PANCHAL

***-*** ****** ****, *********, SK S7T 0L9

Phone:639-***-**** E-mail: ****************@*****.***

Objective: To work in Customer Service

Highlights:

Over ten years experience providing professional skills in office and academic settings

Excellent communication skills: fluent in English, Gujarati and Hindi

Accurate and skilled in the use of Microsoft Office, databases, DB2, SQL and social media platforms

Confident engaging customers/clients in discussions about products and services available

Experience using photocopiers, fax and multi-lined phone systems to complete my tasks on time

Extensive experience writing reports and creating high levels of correspondence for the general public, academic departments, and the government

Customer/Client Skills

Ability to engage with new clients/customers to establish positive repo quickly.

Committed to staying up to-date on new products and services in order to offer excellent service and to ensure return visits

Experience enrolling new clients into appropriate programs; assigning their client numbers, creating portfolios, issuingcompany ids and accepting accurate payments for services

Proven ability to provide confidential security coverage byverifying IDs, andissuing and collecting documents in an orderly manner

Computer/Report Writing Skills

Excellent written skills in English – ability to create technical reports as well as writing creative and interesting reviews for the general public

Confident using standard office programs, as well as dedicated databases and platforms

Knowledge and ability using Office Automation Tools, Java, Software Engineering and Computer Network

Ability to createinterestingPowerPoint presentations in order to explain new policies and procedures

Office Management Skills

Proactive and accurate experience managing supplies in office, classroom and computer lab settings

Able to troubleshoot computers, basic office machines and network connections

Professional and calm no matter how hectic and fast paced the environment

Competent dealing with a diverse clientele and understand that diversity creates unique cultural opportunities

Experience calculating fees, and collecting funds, as well as issuing accurate receipts

Work Experience

Teaching Assistant Jul 2018 – June 2019

S V Patel College of Computer Science Surat, Gujarat, India

Assistant Teacher Dec 2010 to May 2018

Ambaba Commerce College (MIBM & BICA) Gujarat, India

Teachers Assistant Jul 2009 to Mar 2010

Smt. G. N. Pandya College of BCA Gujarat, India

Education

Bachelor Degree in Computer Applications 2004 – 2007

Veer Narmad South Gujrat University

Contact this candidate