KWAME OTCHERE-TAWIAH (PMP)
Toronto, ON 647-***-**** *****.*************@*****.*** https://www.linkedin.com/in/kwame-ot/
SUMMARY
Strategic and analytic Agile Project Manager with expertise in change management, planning and implementation, strategy and process improvement; seeking a challenging project management role to leverage leadership skills to reduce cost and increase revenue in line with business policies and best practices
SKILLS
5 years of progressive project management experience within large organizations with a track record of successfully completing projects; PMP certified
Ability to plan and manage project budgets, schedule, project scope, resources, mitigate risk, and facilitate project governance for project success
Experienced in waterfall and agile methodologies to achieve project success
Excellent problem solving skills, root-cause analysis and ability to initiate corrective actions
Persuasive with ability to drive and influence stakeholders and build strong partnerships with vendors, clients and internal teams
Excellent communication skills (verbal, written, reporting and presentation)
Solid team leadership, vendor and client management skills with collaborative approach
Solid computer skills in Microsoft Office (Excel, Word, PowerPoint), MS Project and Jira
Highly proficient in monitoring, controlling and tracking multiple projects at different execution phases
PROFESSIONAL EXPERIENCE
Project Manager
Nokia Networks Jan 2018 – Feb 2019
Led, planned, organized, implemented and managed all phases and life cycles of multiple projects; ensured projects were completed within committed schedule, scope, quality and budget while adhering to business goals and policies
Managed a cross-functional team to plan, design, install and monitor commercial deployment of 1700 Internet-of-Things sites; project generated revenue of $13M
Initiated mock training to improve skill set and competence of contractors to boost quality of cell site installations; reduced reinstallation cost by $150K and increased acceptance rate by 7%
Developed and maintained project documentation including project charter, project plan, milestone, lessons leant, SOW, RFP, RFI, RFQ, WBS, issue and change log for effective project governance
Reduced project escalations by over 95% through engaging stakeholders and designing a proactive process of monitoring KPIs during rollouts to minimize downtime and improve network performance and customer experience
Project Manager
Huawei Technologies Oct 2014 – Dec 2017
Supervised roll-out of 4200 cell sites and 5200 licenses and spares to improve network coverage, quality and capacity; project generated $68M revenue
Presented weekly and monthly milestone and summary reports to senior management
Coached and mentored 8 new engineers on planning and optimizing 2G, 3G and LTE technologies to become great additions to wireless team
Managed the performance of the project team and ensured that work is delivered according to a consistent framework and approved work breakdown structure
Achieved project alignment and success by consolidating input and goals of project and engaging and building strong relationships with sponsor, stakeholders and team members
RF Planning and Performance Specialist
Vodafone May – Sep 2014
Supervised a team of 7 RF engineers to resolve customer network complaints; performed network optimizations actions and tailored solutions to boost overall customer experience
Collaborated with teams from various departments including sales, marketing, network operations and IT operations to control change management activities in 3 regions
Developed excel scripts and macros to simplify optimization actions through reliable automation of activities
RAN Data Planning Engineer
MTN Nov 2012 – Apr 2014
Led a cross-functional team to deploy initial 25 indoor sites on DAS project
Created network expansion and financial forecasts to propose business cases and CAPEX budgetary estimates, ensuring network expansion activities were properly budgeted
Implemented speed trials on network, for launch of first 3.5G data speeds in Ghana
RF Planning and Optimization Engineer
Huawei Technologies Aug 2010 – Oct 2012
Completed vendor swap project acceptance 1 month ahead of schedule through effective customer technical support and engagement while ensuring SLAs and KPI targets were met
Resolved VIP customer service complaints, by identify issues and performing drive tests and parameter optimization to resolve network issues to customer satisfaction
EDUCATION AND CREDENTIALS
Project Management Professional, PMP® Certification
Bachelor of Science, Telecommunications Engineering
Kwame Nkrumah University of Science & Technology, Ghana (2006 – 2010)
Credentials evaluated by WES to be equivalent to Canadian Bachelor’s Degree