Manager Quality
Resume:
Alaa Bawadi
******.**@*****.***
** **** ********, *********, ******
PROFESSIONAL SUMMARY
A qualified Quality professional and a BBSS certified project manager, possessing over 15 years experience in P&G and Unilever companies, managing all aspects of Quality and Microbiology functions from approving clean design systems, validation protocols and leverage organization quality capabilities and culture. Has delivered quality improvements and standardization projects with 22 M$ investment over Europe, Middle East and Africa Region, and 85% reduction in microbial contamination quality incident within 1 year. WORK HISTORY
06/2018 – Current
Unilever Simcoe, Canada
QA Supervisor
• Oversee day to day operations and lab; assist QA Manager in assessing training and development needs related to quality program.
• Provide additional technical resources to the plant and help the site safety leader to close all CFIA & FSSC observations.
• Developed new process for employee evaluation which resulted in marked performance improvements.
• Continuous improvement for sanitation and CIP systems that lead to eliminate Listeria contamination within 5 Months.
• Lead Root cause analysis and troubleshooting to supports sanitation cleaning validation and allergen validation.
• Supports innovation funnel activities within the supply chain, by tracking and trending voice of consumer/customers.
• Lead 2 quality projects by utilizing six sigma tools to reduce our top 2 consumer complain to 73% and 45%.
• Defines and deploys standards and controls via a continually improving quality management system.
• SMED team member to optimize production and Changeover by reducing the Change over from 9 to 6 hours, and eliminate 2 line positions.
11/2016 – 10/2018
All Canadian Courier Toronto, Canada
Operation Coordinator & Quality Assurance Capabilities System Leader
• Provide tactical direction and leadership to staff to ensure customer requirements are met.
• Ensure that all supervisors understand how their work relates to the customers' business objectives, Interview and hire all associates up to Coordinator level.
SKILLS
Quality Management
ISO 9001, FSSC 22000 and
HACCP
SMED, Six Sigma and Lean
Lead Auditor
Change Management
Root Cause Analysis
Cleaning and Sanitization
Validation
CQV, IQ, OQ, PQ Validations
TPM and Focus
Improvements
GMP
Leadership, Logistics
Managing Teams and
performance plans
Risk Management
processes and Analysis
SOP, Work Instructions
Supply Chain
Process Implementation
5S, Fish bone and Why-
Why Analysis
Team Leadership
Strong Verbal
Communication
EDUCATION
2004
University of Jordan
Amman, Jordan
M.SC. Biological Sciences
“Molecular Microbiology”
2001
University of Jordan
Amman, Jordan
Bachelor of Biological Sciences
• Develop training materials and track training and performance on weekly basis. Conduct 1:1 and provide needed coaching and training.
• Responsible for maintaining client & vendor relations, by reviewing DA performance with Amazon representatives.
• Performing a variety of multi-tasks within busy office environment.
• Responsible in Deploying 5S standard, Training System, Scheduling and following up on DAs Performance through Coaching and Training.
07/2011 – 06/2015
Procter & Gamble EMEA Region
Regional Microbiology Manager
• Establishing and leading regional site microbiology network to support capability building, risk management and troubleshooting at product supply and starting material sites.
• Support Clean Design Standards implementation for E-IMEA; more specifically participate with Water integrated board for E/IMEA region to review water initiatives, documentations, Validation with zero quality incident and achieving projects success criteria from the first time.
• Increase Micro/quality Capabilities awareness across CEE-MEA Region by building the right capabilities, from 37.5% to 87.5% within 2 Ys. Reduce Micro Quality incidents within 2 years from 8 to 1.
• Worked directly with 9 sites to conduct HACCP assessment, review the current Micro Program & standardized the work processes. All Critical and Major Observations closed 100% within 3 Months.
• Review newly initiatives for the region, including Making & Packing and Micro Labs, with a recent participation in building new Manufacturing sites in Turkey and Pakistan with vertical Start-up.
10/2004 – 06/2011
Procter & Gamble Dammam, Saudi Arabia
Site Microbiology & QA Capabilities Leader
• Lead QA program “ISO 9001” in Beauty Care & Fabric Care, Utilities, and Micro Lab Departments.
• Conduct and participate in internal and external audits.
• Ensure cGMP Compliance at the site by implementation of Methods, Processes, clean design, validations “IQ, OQ, PQ, C&S, & CQV”, investigation, CAPA, records, procedures, product release, which flagship the site as one of the top quality sites in EMEA region.
• Review and approve projects, validations, SOP’s, change control, work processes, Formula Cards, Making Instructions, and Manufacturing Standards.
• Ensure that the site is designed to deliver consumer and customer expectations by having the proper tracking & trending systems to CERTIFICATIONS
Green and Black Belt
certified, GoLeanSixSigma
(2019)
SMED Work Shop, Porsche
Consulting Inc (March-May
2019)
Due Diligence, K. Blair
Safety Consulting Inc
(2018, 2019)
7-Habits workshop,
Procter & Gamble
(2014)
Basics to HACCP programs
& Steps, Procter & Gamble
(2014)
Basics to HACCP Principles,
Procter & Gamble (2014)
Basics to HACCP Overview,
Procter & Gamble (2014)
Dietary Supplements: Intro
to Part 111 cGMP’s, Procter
& Gamble (2014)
Clean Design Workshop,
Procter & Gamble (2013)
Situational Leadership II
Workshop, Ken Blanchard
Companies (2010)
Quality Related Loss
Analysis (QRLA) Ken
Blanchard Companies
(2010)
Root Cause Analysis,
Modern Industries
Company (2009)
Quality Maintenance
Workshop, Modern
Industrial Company (2008)
Communication Skills,
Meirc Training &
Consulting (2007)
help drive product Continuous Improvements First Moment of Truth (FMOT) and Second Moment of Truth (SMOT) by PDCA cycle.
• Own & Lead the site Pest Control program for 3 operational areas, WH’s and distribution Center.
09/1999 – 06/2004
University of Jordan Amman, Jordan
Teaching Assistant
• Microbiology, Applied Microbiology, Medical Microbiology, Optical Micro- Technique, Biochemistry and Ecology laboratories Teaching Assistant.
ACCOMPLISHMENTS
• SMED Team member to optimize production and Changeover by reducing the Change over from 9 to 6 hours, and eliminate 2 line positions.
• Increase Micro Awareness across CEE-MEA Region by building the right micro capabilities, from 37.5% to 87.5% within 2 Ys.
• Conduct HACCP assessment for 9 sites, review the current Micro Program & standardized the work processes, and close all Critical/Major observations within 3 Months.
• Review all P&ID, SOPs Labs designs and validation protocols to successfully startup the new Manufacturing sites in Turkey and Pakistan, with zero quality failures.
• Reduce Micro Quality incidents within 2 years from 8 to 1 in CEEMEA region. Zero Microbial contamination over 11 years in Dammam Site.
• Eliminate Listeria and Microbial contamination within 5 Months, with 1.5M$ direct saving.
• Won 2 “Golden Award” and 2 “recognitions” at P&G for outstanding performance.
Global Microbiology-
Engineering Trainer,
Procter & Gamble (2007)
Global Microbiology-
Engineering Trainer,
Procter & Gamble (2007)
Global Technical Level 3
Microbiologist, Procter &
Gamble (2007)
EMEA Microbiologists
Qualifier, Procter & Gamble
(2007)
Positive Power and
Influence, Situation
Management Systems, INC
(2007)
Purified Water Treatment,
Sep 2006
Full Auditor & 19 Quality
Assurance Key Elements,
Procter & Gamble (2005)
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