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Manager Customer Service

Location:
Arbuckle, CA
Salary:
$20 hr
Posted:
August 06, 2019

Contact this candidate

Resume:

April Starnater Email *******@*****.***

Address *** ****** *** ******** ** 95912

Phone 530-***-****

Objective

Energetic and fun with professional personality and presentations. Highly structured, team focused, detail oriented and e ectively utilize time management skills. Demonstrate initiative, exibility, reliability, con dentiality and problem-solving skills with sound judgement.

Pro ciency with Google docs and Microsoft products (word, Powerpoint, and excel. Pro ciency with Planning and Organizing skills.

Management

Experience

Manager on Duty/Assistant

Manager

Mattress Firm Vacaville CA 95688

September-2017 - Currently

Exceptional Interpersonal/Professional Customer relation skills Customer inquires-Retail, returns and or exchanges. Shared Product knowledge

Dedicated Team Player and Problem solver.

Assistant Manager Duties-Operations Duties-inventory, ordering and transferring of Mattress etc.

In constant contact with customers and employess to make sure day to day task or up to speed.

Constant training on store relations

Competitor shopping to make sure customer are getting the best deals. Sales Associate

JcPenney Woodland, CA

November-2014 - January-2017

Exceptional Customer service skills

Retail, Cash, check and credit card handling

Issuing and opening up JcPenney credit card accounts for customers Customer sizing and lingerie and clothes to t their size Exceptional organizing skills, making sure merchandise is folded and stored in proper place.

Assisting, and problem solving or an questions or concerns a customer may have.

Assisting store managers with store rearranging

worked in online orders for same day pick up.

Assisted with store inventory.

Manicurists-Receptionists

Images by Pam Arbuckle CA 95912

June-2010 - October-2014

Assisting other Hairdressers when needed

Managing busy calendars and Coordinating schedules Written and Verbal Communication with employees and customers Extraordinary representation of the salons image by maintains a polished and professional appearance daily.

Regularly Completes expense reports, ling and other duties. Store Manager-Manicurists

Studio 7 Hair, Nail,&Tanning Salon Craig Co

August-2003 - May-2010

Maintained and Update Legal

Files including photocopying and ling, Responsible for all bookkeeping, customer service/sales Retail at the salon

Managed Multiple Calender's on outlook as well as distribute calender's to all salon employees,

Trained employees on product knowledge, hair products and skin products. Also conducted Training classes.

Routinely maintained and Serviced Salon Equipment when needed. Routinely managed highly sensitive and con dential information including personal interactions, business interfaces, and other transactions, where discretion is mandatory.

Education

Associate of Science

Woodland Community College Woodland CA

Manicurists

Colorado Northwestern Community College

Craig Co

2005

Certi ed Nurse Assistant

Colorado Northwestern Community College

Craig Co

2003

Diploma

Pierce High School Arbuckle CA

2002

Skills

Management/Leadership

Retail-Customer Relations

Time Management

Maintance in Salon Equpipment

Team Focused

Bookeeping

Product knowledge salon industry

Product knowlege in Mattresses



Contact this candidate