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HEATHER SWANTON

Cellular: 365-***-****, ac9z62@r.postjobfree.com

Executive Summary

An experienced professional, demonstrating effective leadership and analytical skills. The ability to bridge global business functionality with technical communities. Contributed to revenue growth through new cost-saving product development, and streamlining processes. Contributed to team building, with continuous mentoring, in a fast paced, high energy environment, while delivering superior customer service. Broad-based background encompasses exceptional work ethic and commitment to organizational objectives. Well-versed in the areas of change management, project management, strategic planning, process analysis, quality control, product verification, office administration, business writing and editing, sales, vendor relations, marketing collaboration, recruitment, and inventory management. Outstanding communications skills.

Education

SCIEX, Concord

Project Management 101; Problem Solving Process (Certificate); 53 EHS and Process courses completed (WHIMIS inclusive); (31 certificates); 9 IT security courses completed

Sheridan College, Brampton Campus

Human Resources Management, Associates Degree

George Brown College, Toronto - Adult Learning

General Business

Shaw Business College, Toronto

General Business Program

Technical Skills

Microsoft Office, Excel, Word, PowerPoint; Office 365; Warehouse Management System (WMS); SharePoint; Adobe Illustrator Creative Cloud (editing); Change Management; General Adobe Products; Master Control; Oracle; OneDrive for Business; Confluence; Skype for Business; Workday. Configurable Systems: Enovia Version 6; EQuest; Matrix; Baan; BM Master. Image Verification Software and Antivirus Programs.

Professional Experience

SCIEX, Concord Ontario

Project Release Coordinator

March 2008 – Present

Reporting to the Manager of R&D Process and R&D IT, Engineering, and the Manager, Sustaining, Regulatory Engineering and Technical Publications

Experienced in a global medical device environment, working with global project teams, following a Registered Quality Management System which conforms to current ISO 9001 and ISO 13485 standard requirements.

Provision of tools and services, working with cross-functional global project teams inclusive of Application Scientists, Portfolio Managers, Product Managers, Project Managers, Technical Writers, Subject Matter Experts, Quality Assurance, Manufacturing Engineering, Regulatory Compliance, IT, Customer Support, Procurement, and Vendors.

Identified as a Subject Expert Matter (SME), and back up, providing subject matter expertise for kaizens, FDA audits, and internal regulatory inspections.

Managed multiple projects with consistent attainment of on-time, on-budget, and on-scope deliverables, recurrently exceeding expectations.

Managed project workflow for software, hardware, and reagents (chemical configurations), patchwork, hot fixes, and software licensing.

Managed project release scope changes, issue resolution, activity monitoring, revision, implementation, and reporting, ensuring quality, and integrity for multiple product lines, across numerous portfolios.

Team lead, co-recruiter, assimilator, trainer, and mentor, focusing on controlled processes, product design and development, release workflow, configurable system training, engineering change requests (ECR), engineering change orders/notices (ECO/ECN), engineering principles and practices, bills of material [BOM], implementation, revision, verification, and obsolescence.

Divergent project lead, inclusive of rebranding global software product lines; process development and reduction; cost reduction initiatives; implementation of part description nomenclature; part reduction through BOM restructure; implementation of new technologies, and product development.

Managed continuous improvement efforts, through streamline of the release workflow, minimizing product development and implementation timeline by 75%, through initiatives such as development of conceptual product designs for cost effective physical products, replacing former physical products, procedure restructure, and improved communication.

Developed Engineering Change Request (ECR) closure process, through the creation of ECR closure packages, linked to the ECR SharePoint site, for the dual purpose of a mass ECR closure project, and continuous improvement. Improved ECR process overall by adding e-signature for Approvers, and improved communication flow.

Owner/developer of quality management processes, product lifecycle specifications, global forecast reporting structure, and SharePoint sights.

Responsible for royalty tracking and reporting to Finance, and third-party software developer royalty agreement maintenance.

Experienced in the development and attainment of technical and release documentation, i.e., datasheets, certificates of compliance, and certifications, via Approved Manufacturers, conforming to legal requirements relating to product development, and product verification.

Participant in CCB meetings (Change Control Board) meetings, pertaining to Engineering Change Request (ECR) throughput. 2

CFM Corporation, Mississauga, Ontario

Engineering Document/Release Coordinator

August 2002 - March 2008

Reporting to the Director of Research and Development.

Experienced in a fast paced, high energy manufacturing environment, working in Research and Development, following a Registered Quality Management System conforming to ISO 9001 standard requirements.

Provision of tools and services, working with cross-functional global project teams, Vice Presidents, Directors, Project Managers, Engineers, Draftsmen, Procurement, Engineering Technicians, Marketing, and Technical Writing Associates.

Managed multiple projects with consistent attainment of on-time, on-budget, and on-scope deliverables, recurrently exceeding expectations.

Experienced in multiple configurable management systems, bill of material (BOM) builds, for hardware components.

Managed project workflows for hardware implementation, inclusive of scope changes, issue resolution, activity monitoring, reporting, ensuring quality, and integrity for multiple product lines.

Visited multiple U.S. divisions to collaborate with project teams for products designed in the U.S. scheduled for Canadian production.

Provided manufacturing solutions pertaining to machinery transport from Canada to the U.S., enabling consistent production timelines to remain on schedule.

Co-contributor in the design of Equest Engineering System (configurable system).

Co-author of System User Manual for Equest Engineering System.

Author and editor of Marketing and Technical Services deliverables, reports, staff newsletter articles, correspondence to CSA, TSA, vendors, and clientele.

Experienced in the development and attainment of technical and release documentation, i.e., datasheets, certificates of compliance, and certifications.

Authored procedural manuals, engineering documentation, and processes, inclusive of training and mentoring.

Experienced in the development and maintenance of engineering documentation and processes.

Utilized Pro-Engineer to obtain, review, verify BOM accuracy, PDF, promote and demote drawings.

Experienced in legal research, patent searches, and legal correspondence.

Experienced in product photography for utilization in technical manuals, documentation and design.

Experienced in budget data system implementation and expense reporting.

Experienced in purchase orders, requisitions, pricing, and competitive bidding, for hardware components in conformity with vendor specifications, regulatory and certification compliance.

Arranged travel itineraries, Chinese visas, and passports for high level executives (VPs, Directors), international and domestic travel arrangements, inclusive of obtaining passports, and international Visas, and airline, vehicle, and accommodation bookings.

Experienced in task delegation, tracking and reporting, and associate incident resolution.

Experienced in the organization and assimilation for incoming associates. The Gap Incorporated, Toronto Distribution Centre, Brampton, Ontario Assistant Stocking Department Inventory Supervisor October 2000 - August 2002

Directed stocking team of 12 Associates, pertaining to effective and safety compliant job functions.

Authored and managed procedure manuals for receiving, stocking, picking and shipping departments.

Authored and managed multiple procedures for start-up operation, implemented throughout the organization.

Provided research to special projects for the development of the system procedures for case storage creation.

Provided training and troubleshooting for hand held RDTs, utilized to report and scan assigned inventory locations for product allocation and replenishment.

Provided resolutions pertaining to inventory location discrepancies.

Achieved team support, through mentoring, assisting, and task delegation.

Resolved Human Resource related matters.

Accomplishments

SCIEX

Recognized for process development, and process streamline

Recognized for Project Coordination, inclusive of team compilation, reporting, training, and process initiation for launch of Reagents release program;

Recognized for Product development, and aesthetic improvement CFM Corporation

Organizational closure bonus reward recognition for dedication The Gap Incorporated

Recognized for special projects, including initiation, and author of procedure manuals, and start-up operation procedures Volunteer

City of Brampton, Dance Parent Advisory Committee, 3 years

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