Amine BOUFENCHOUCHE
* *** ******* **********, ***** Marseille, France
+33 7 5873 2635
******.*****@*****.***
****-**** *** ******* ******* at NewYorkLife, USA
Promoted to management position to recruit, train and supervise 15 customer service reps and sales team in New York, USA. Foster an environment in which clients enjoy high levels of service and where coworkers are motivated to deliver top performance. Manage front-end operations to ensure efficient transactions. Results : +130% vs Initial Objective & +107% New York CRM BtoC & BtoB 2014-2017 International Sales Manager at Eurosoft, NorthAfrica Hired to lead newly formed sales division. Develop and execute territory plan to exceed $7M+ quota. Coach and mentor 25-30 account representatives. Monitor key performance indicators (KPIs) to ensure pipeline is moving. Hire, train, and on-board new sales reps. Conduct weekly customer visits to gather market feedback. Results : + 187% Sales Growth over the period / + 145% vs Initial Objective Results : + 167% Acquiring New Customers BtoB, BtoC, BtoG * 2012-2014 Regional Sales Manager at Mistral SPORT Algiers Provided strategic direction & management of 9 huge stores dealing with more than 200 dealers & 4000 customers. My main role was to promote & give breath to the business while increasing sales. Managing 40 coworkers & leading different staffs in different positions (sales & stock managers, cashiers, sales agents). Results : + 123% Revenue Growth / + 180% POS Growth 2008-2011 Financial Analyst (Trainee) at Central Bank Algiers Nov 2013 – Oct 2015 MBA Marketing Management
Paris School of Business (Ex ESG Paris)
Thesis : Customer satisfaction & its marketing measures. Hobbies Reading : Books (Business, Entrepreneurship, Marketing ...) Travel : USA, Germany, Russia, NorthAfrica, Turkey, Poland Extra-Pro AISEC, NYLC, YPA, Salto Youth, US Embassy Swimming & Muay Thai League, Renzo Academy NYC
Sport MuayThai, KickBoxing, Jiu Jitsu, Swimming
EXPERTISE
Tactical Planning Leadership
Customer Need Assessment
Organizational Development
New Business Development
Key Account Management
Optimizing Opportunities
Analysis Bid Tendering
Project Management
Budget Management
Revenue Growth
Team Building
Data Analysis
Negotiation
KPI
LANGUAGES
English, French : Native Level
Arabic, Spanish : Fluent
German, Italian : A2 Level
Graduated : Highest Honors
GPA : 4.0
COMPUTER
Pack Office (Word, Excel…)
PeopleSoft / Oracle
CRM / SAP / VBA
SUMMARY: Resourceful & High-spirited Professional holding an MBA with several years of experiences in Sales, Marketing, Management, Negotiation & Team Leadership (10 to 60 pers.). Able to design a credible sales strategy
& business plan to reach the objectives. Manager who has worked for various structures (from start-up to multinational) with a demonstrated history in IT/SaaS, Service, Industrie & Retail areas. Customer Service skills: BtoC, BtoB & BtoG* = Business to Government means public sector, institutions and ministries. À la recherche du challenge pour faire partie d'une “Success Story” WORK EXPERIENCES
EDUCATION
MISCELLANEOUS