Manager Employee Relations

SYED EHTESHAM AHMED

Holding Canadian EE NO : E***493508

Bangalore, India

Mobile: 91-953******* E-Mail: ************.****@*****.***/ linkedin.com/in/syed-ehtesham-ahmed-b8a3a915

A dynamic HR Professional with global experience, aspiring for Managerial position. Over 13+ years of experience with exposure in IT/ITES and Manufacturing Industry, and abilities effecting mutual employee and employer growth and success. Expertise in TA, PMS, EE-ER, Operations, Talent acquisition, Employer branding, Personnel marketing, Policy framing & Implementation, Systems & Procedures

SUMMARY

An accomplished and multifaceted professional with 13+years of experience in Human resource management with key focus on maintaining industrial/employee relations, employee engagement and communication, training and development of the executives and staff, manpower planning, budgeting & talent acquisition and performance management

Presently associated with HSBSoft Technologies Pvt Ltd as a Senior manager HR - Business partner, Bangalore, India

Accredited for having extensive cross-functional experience in implementing HR System, Policies, conducting training programs toward enhancing employee productivity and building committed teams.

Adept at people management, maintaining healthy employee relations & grievances, competency mapping, personnel marketing, counseling, providing guidance to site leaders thus creating amicable & transparent environment

Result – oriented & effective communicator with excellent interpersonal presentation and relationship management skills with proven expertise in spearheading the functions like coordinating with C&B COE for developing and revising incentive plans, advising managers during performance development & compensation planning process besides educating managers about compensation programs, policies and systems

Possess effective leadership, team building, communication, interpersonal, and presentation skills in managing contract labor issues, wages and salary administration, ultimately managing final settlement of the employees

Noted for training through Interview Techniques by Nine Dots, Employee Disciplinary Procedure, HR qualification Program, Code of Conduct Training, Investigation Training, Leadership Skills Workshop

SKILL SET

Excellent Communication Skills

Public Speaking skills

Team Building Skills

Conflict resolution skills

Policy Framing & Procedures

HRIS

Leadership skills

Innovation/creative skills

Project management skills

Networking skills

Judgment and Decision Making

TA& On Boarding Activities

Organizational Skills

Detail Oriented & Critical Thinking skills

Employee Engagement & Relations

Training & Development

Performance Management System

Statutory compliance

EDUCATION

MBA- Human Resource Management from University of Mysore in 2005

Bachelor of Engineering - Industrial & Production from VTU, SJCE, Mysore in 2002

WORK EXPERIENCE

Organization

Designation

Duration

HSBSoft Technologies Pvt Ltd

Senior Manager HR - Business Partner

June 2015 - Current

STEER Engineering Private Limited

General Manager – HR & ER

Jan 2014 – Jun 2015

Honeywell Technology Solutions Lab Pvt. Ltd

Manager HR

Dec 2011 – Dec 2013

Bosch Limited

Assistant Manager - Human Resources

Sep 2006 – Dec 2011

Falcon Tyres Limited

Officer – Human Resources

Aug 2005 – Sep 2006

Austria Technologies & System technik India Private Limited

Project Trainee

Jan 2005- Jun 2005

KEY DELIVERABLES

As Senior Manager HR

Design & Implement the ER (Employee Relations) Strategy.

Responsible for Manpower Planning, budgeting and Talent Development.

Identify & Implement Training & Development (T&D) interventions.

Developing and executing talent, acquisition, management and diversity strategies.

Manage & influence CXO level Business leaders.

Develop and implement Employer branding initiatives.

Served as Subject Matter Expert and primary point-of-contact for project management staff.

Coordinating with recruitment team and organizing internal/external recruitment drives.

Implementation and design of various human resources plans, programs and procedures.

Understanding the gaps in the HR policies and procedures from time to time and work on redefining them as and when required and make the company a best place for the employees to work.

Work with line management and leadership teams and proactively addressing related to manpower planning & development.

Driving Performance management System on annual basis and Goal settings on quarterly basis.

Coordinate with the TLs / PMs for training needs of their team members and budgeting the training cost and design the quarterly training calendar.

Driving employee engagement activities on floor ensuring increase in motivation & commitment of all employees.

Driving Rewards and Recognition programs and ESS surveys.

Key member in HR audits and Level 5 HR & OT audits

Responsible for statutory things like PF, ESI employee registrations and Labor License renewal

Worked closely with line management and leadership teams and other functional areas to proactively address business issues related to workforce development, productivity, map the resource projection and resource deployment, Resource allocation of employees to new assignments/projects, and follow up, communicating regularly with employees, Coordinating with all project managers for the Project Progress reports, Milestones Achievements to Key stake holders, client relationship.

Updating, tracking and maintaining complete skill database of all resources in the company to utilize the skills to the maximum level.

Single point of contact for all the employees related activities specifically for deputed candidates at client base to communicate with HR, Accounts and Admin departments.

First point of contact in all employee related activities.

Analyzing the Training needs in consultation with concerned Departments and scheduling training programs for the betterment & growth of the organization & employees.

As General Manager

Identify & Implement Training & Development (T&D) Plans.

Facilitate "Work Force" Planning including Talent Development.

Identify & Implement Training & Development (T&D) Plans.

Streamline HR Policies and key HR Processes for F&P levels. Plan & Oversee Rewards & Recognition for F&P levels.

Manage & influence Union & Opinion leaders.

Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.

Managed quality assurance program including on site evaluations, internal audits and customer surveys.

Monitored social media and online sources for industry trends.

As Manager

Manpower Planning & Recruitment, Employee Engagement & Communication.

Performance Management & Organizational Effectiveness.

Strengthen Organization Capability & Development, Compensation & Benefits, Drive Policy, Process & Compliance, MIS.

Facilitate Integration/growth of new businesses & competencies.

Worked closely with global customers to resolve various issues at various levels.

Plan, organize, direct, control and evaluate the operations of human resources or personnel departments.

Plan human resource requirements in conjunction with other departmental managers.

Develop and implement labor relations policies and procedures and negotiate collective agreements.

Advise and assist other departmental managers on interpretation and administration of personnel policies and programs.

Oversee the classification and rating of occupations, organize and conduct employee information meetings on employment policy, benefits and compensation and participate actively on various joint committees

Direct the organization's quality management program and ensure compliance with legislation such as the Pay Equity Act.

As Assistant manager

Identify current and prospective staffing requirements, order for the preparation of the post notices and advertisements, collect and screen applications.

Advise job applicants on employment requirements and on terms and conditions of employment.

Review candidate inventories and contact potential applicants to arrange interviews and arrange transfers, redeployment and placement of personnel.

Co-ordinate and participate in selection and examination boards to evaluate candidates.

Advise managers and employees on staffing policies and procedures.

Organize and administer staff consultation and grievance procedures.

Negotiate settlements of appeals and disputes and co-ordinate termination of employment process.

Determine eligibility to entitlements, arrange staff training and provide information or services such as employee assistance, counseling and recognition programs.

Supervise personnel clerks performing filing and record-keeping duties.

Conduct assessment centers aimed at hiring hi potential candidates and future business leaders.

As Human Resource Officer

Talent Acquisition:

Manpower (Planning, Recruitment, Induction, Payroll, Grievance, Exit, etc.)

Payroll Management:

Administering wages & salary, disbursement of pay slips as well as sorting out any discrepancies at the earliest pertaining to such payments

Employee Relation / welfare:

Interacting with employees on a regular basis to motivate and boost their morale; attending to employee grievances and resolving interpersonal conflicts through counseling sessions.

Policy Making & Grievance handling:

Making of policies in line with the Plant Head and implementing across the company.

HRIS Management:

Updating employee database, maintaining & updating HR report like Manpower & CTC details chart, Department Wise & Designation Wise Reports and Requirement & Recruitment Matrix

Participating in the monthly assessment of staff for Increment, Promotion, Change in Designation, Appraisal letter, Transfer, Service Certificate, Experience and Relieving Letters, etc.

Statutory Compliance:

Ensuring Statutory compliance with respect to EPF, ESIC, Factory Act, Gratuity and Employment Exchange Act

Preparing and submission of Monthly contribution under Provident Fund, ESIC, Professional Tax & submission of the returns under Employment Exchange, Gujarat Labor Fund and Bonus.

As Project Trainee

Completed project on training effectiveness and designed an evaluation model.

Closely collaborated with project members to identify and quickly address problems.

Accomplishments

Introduced voluntary separation scheme.

Completed technical management trainee recruitment in a record time of one month.

Strategizing of recruitment process.

Successfully integrated psychometric profiling in to the recruitment process.

Successfully conducted assessment center aimed at identifying future business leaders.

Collaborated with executive leadership and trained team to develop and improve new hire on-boarding and training process resulting in improved new hire satisfaction and retention and achieved significant cost savings by completing recruitment within the defined TAT and within 75% of defined budget.

Developed and implemented Business code of conduct.

Nominated as head of jury for NCMS, AIMA's flagship competition for Business schools.

Successfully conducted walk-in and mass recruitment drives.

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