Mohammed Arfanullah
**** ********** ****, ***********, *******, M1T 3N4 ********.*******@*****.*** 416-***-****
Professional Profile
A highly dedicated and enthusiastic professional with over 4 years of experience in purchasing with exposure to vendor management and contract administration. Proven ability to work collaboratively with cross functional teams to achieve best results and improve customer relations. A confident and reliable individual with a strong academic background in finance and business management, seeking a growth-oriented position for professional development and career enhancement.
Skills Summary
Purchase order processing, negotiation and expediting
Great attention to detail and solid organizational skills
Comfortable working in a fast-paced environment as an individual and as a team player
Effective written and verbal communication skills
Strong customer service focus with an ability to build and maintain lasting relationships with customers
Effective time management skills with an ability to multi-task
MS-Office (Excel, Word and Outlook)
ERP - SAP MM (Material Management)
Emptoris software (Contract and Vendor Management)
Accomplishments
Achieved cost savings of approx. $50000 with limited opportunities by successfully negotiating with vendors.
Contributed towards improvement in vendors on-time confirmation metric from 75% to 92% for EDI process by handling an account of 20+ top vendors.
Maintained a 92% or better in on-time delivery performance and order accuracy.
Presentation for orientation of EDI process at Rewards & Recognition program.
Lead a successful project transition from client at Asturias center and formulated an SOP for future references and training purposes.
Multiple Pat on the back & Best Team awards for meeting targets, quality & consistently meeting the KPI metrics.
Multiple customer satisfaction feedbacks for proactive, timely closure of projects in Emptoris and providing resolution to ad-hoc requests from customers.
Employment History
Management Trainee 12/2018 to 6/2019
Genpact, India
Managed end-to-end procurement activities for a highly reputed global bank for UK region.
Worked on procurement tools like Emptoris and Ariba for contract administration and vendor management activities.
Coordinated with multiple stakeholders to create and administer new contractual agreements i.e. Master Service & Standalone agreements.
Prepared statement of works, handled amendment’s, renewal/extensions and termination of existing contracts as per the business requirements.
Created and executed contractual records in Emptoris Contract Management.
Senior Associate Procurement Operations 1/2018 to 4/2018
Amazon, India
Assisted global users of Amazon in purchase requisition to purchase order creation process on procurement application i.e. Coupa.
Setup Coupa access and provided training to new users for day-to-day procurement administration activities.
Rectified purchase order errors created by users which include incorrect vendor ledger, shipping details, quantity and receiving issues.
Ensured integration of goods receipts of purchase orders from Coupa to Oracle thereby avoiding invoicing and payment issues to suppliers.
Managed and resolved customer requests within the SLA’s (Service level agreement).
Procurement Specialist 9/2014 - 12/2017
E.I.DuPont Services Centre India Pvt Ltd, India
Releases & Expediting:
Supported the requisition to purchase order process and projects led by the DuPont management.
Reviewed requisitions, obtained quotes, placed and administered purchase orders in SAP by adhering to company’s established policies and procedures.
Negotiated with vendors on price and payments terms thereby contributing to savings capital.
Confirmed price, quantity & lead times with vendors and expedited orders on a daily basis for on-time delivery.
Maintained detailed records and data changes related to purchase orders in SAP and provided the updates to the site personnel.
Assessed purchase orders with site personnel for accuracy and compliance.
Ensured materials are kept available with desired stock levels.
Resolved order discrepancies and initiated RGA’s (Return Goods Authorization) as required for over-shipment, damage of materials or materials that did not meet quality standards.
Reviewed ageing purchase orders, back orders, updated site personnel on the status and followed up for timely closure.
Identified alternate sources of supply, requested quotes, compared pricing and lead times for redirection of purchase orders.
Reconciled invoices with accounts payable team to facilitate timely payments to vendors.
Electronic Data Interchange (EDI):
Managed day-to-day order processing activity of 20 key top vendors setup under EDI and designated mailbox for incoming requests related to purchase orders.
Processed and rectified errors related to purchase orders through intermediate documents (Idoc’s) in SAP received from vendors.
Prepared daily and weekly reports pertaining to open orders, incomplete orders, price changes & missing confirmations.
Collaborated with internal teams for creation of new material master numbers for phased out materials.
Maintained effective relationship with internal stakeholders to ensure their requests and issues were resolved.
Managed and maintained good working relationships with vendors.
Education
Post Graduate Diploma in Business Management Osmania University, Hyderabad (India)
Bachelor of commerce (Honors) Osmania University, Hyderabad (India)
Finance/Accounts/Economics/HR/Marketing