Customer Service Office

FERDOUSI JAHAN

***-**** ******* ******, *********, Ontario, M9V 3A7 Telephone: 647-***-**** Email: **************@*****.***.

OBJECTIVE

Experienced in customer service with more than 5 years of experience, Reliable and friendly person who quickly learns and master’s new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.

EMPLOYENT EXPERIENCE

Cashier at “No-frills “Canada from January 2016 to Till Date

Cashier - Greeted each customer with a smile, completed each order with speed and accuracy. Customer service desk - returned merchandise, cashed checks, bill payments, money orders, working to solve problems, answer phone, Customer service supervisor - solved customer problems, attended to cashier problems, responsible for giving money to cashiers for tills,

Responsible for change orders from cash office, kept the lines of each register from getting long to ensure quick checkout, called for help when needed

Cashier at “Sunny food mart" Canada from September 2015 to December 2015

Handled cash transactions with accuracy

Responsible for counting and balancing cash register at the end of each shift.

Provided fast and efficient service to customers

Received and served customer’s orders in a friendly manner

Served food and beverages to customers

Stored food in designated containers and storage areas to prevent spoilage.

Customer service Officer at AGORA Supper Store, Dhaka from July 2014- August 2015

Handled cash transactions with accuracy

Responsible for counting and balancing cash register at the end of each shift.

Provided fast and efficient service to customers

Received and served customer’s orders in a friendly manner

Stocked shelves and cleaned check-out counter area.

EDUCATION

Completed graduation degree from National University Bangladesh

REFERENCES AVAILABLE UPON REQUEST

Ferdousi Jahan.

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