Customer Service Manager

Mohammad Shahraji

** ******* ****** ***, *********, ON **************@*****.*** 437-***-****

SUMMARY

Enthusiastic, friendly, and energetic with a desire to produce outstanding customer service

Able to perform efficiently in a fast-paced environment

EDUCATION

Doctor of Veterinary Medicine (DVM), Azad University, Karaj, Iran 1992 – 1998

Diploma of Nursing, University of Shahid Beheshti, Gilan, Iran 1987 – 1989

EMPLOYMENT EXPERIENCE

Technical Manager, Navid Joojeh Company, Rasht, Iran 2005 – 2019

Took blood samples from chickens at the broiler breeder to be sent to the vet lab, to aid in determining health of chickens. Able to sample 100 chickens in 30 minutes

Administered correction medication to sick poultry

Monitored 100,000 one-day old chicks that were to be sold to other broiler breeders, over 4 hours at a hatchery, for quality control purposes.

Veterinary Pharmacist, Soomehsarah, Rasht, Iran 2001 – 2005

Prepared medications by reviewing and interpreting veterinarian’s prescriptions

Detected therapeutic incompatibilities from prescriptions and advised client to revisit the original veterinarian. Alternatively, advised client on a course of treatment with no incompatibilities

Veterinarian, Government of Ahvas, Rasht, Iran 1998 – 2000

Visited various livestock farms for the purpose of vaccination and eradication of contagious livestock to human diseases

Took blood samples from animals to monitor health, and livestock determined to have such transferable diseases were separated and sent to be euthanized

Part time Emergency Nurse, Emam Hospital, Karaj, Iran 1989 – 1995

Triaged patients that came in for emergency care in a timely fashion, and prepared them for admittance to different departments such as surgery, the ICU, or CCU.

Completed emergency tasks with care, such as administration of IV (intravenous), IM (intramuscular), ID (intradermal) and SC (subcutaneous) needles\

Cleaned and dressed wounds, stitched cuts, and catherization

Part time Nurse, Gohardasht Clinic, Gohardasht, Iran 1989 – 1991

Effectively communicated with patients in determining correct medical path, and provided patient support

Completed tasks such as serum therapy, dressed wounds, stitched cuts, administered tetanus vaccinations, and ear cerumen removal. Completed catherization, and gastric suction

Helped as an assistant during circumcision operations

ADDITIONAL INFORMATION

Fluent in Farsi

Proficient in Microsoft Word

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