Meghan Butler
Calgary, AB. T2Y 3S1
April 23, 2019
To Whom It May Concern:
I was excited to see the position of “Receptionist’ on your website. My experience working with clients and volunteer work confirms that my skills and your needs would be an excellent match. I have a Bachelor of Arts degree with a double major in Psychology and English. The following highlights my experience and attributes that I would bring to the position:
•Excelled in previous Receptionist/Administration Assistant roles, often multitasking throughout the day in a busy office, balancing diverse work loads with decisive judgement, meeting deadlines, and treating sensitive information with integrity
•Superior record management, updating, organizing, and keeping registrations and files current
•Excellent interpersonal communication skills, both written and oral
•Experience in multiple different computer systems, including, but not limited to
oMicrosoft Word and PowerPoint, Email, and Outlook
omaintaining 25 calendars of independent contracted teachers
oupdating social media sites
olearning a POS and specific computer programs quickly
oprocessing cheques and entering data on the system Moneris system
•Participates in group work and works well independently with minimal supervision, taking initiative on projects, supporting subcontractors and communicating with staff, clients, and potential customers
•Experience working with clients who have extra social, physical, and mental difficulties
•Punctual, friendly, reliable, professional and outgoing attitude with strong interpersonal skills
•Experience researching papers
•Flexible work schedule
I believe I can make a major contribution to your team and help your clients have a positive experience. Please feel free to contact me if you have any additional questions. Thank you for your time and I look forward to hearing from you.
Sincerely,
Meghan Butler
Meghan Butler
Calgary, AB.
Phone: 403-***-****
Email: ******.*******@******.*****.**
Profile
Experience in administration; balancing filing, data entry, collections and research while interacting over the phone, email, and in person with a diverse client group. Positive attitude, responsible, friendly disposition, patient and superior communication helping to develop professional relationships.
Professional Experience
Long & McQuade
Training Centre Administrator, Calgary, AB 2014-Present
• First point of contact with the public, answering phones, talking to clients, confirming appointments, getting clients settled with registration forms, delivering completed paper work to teachers and filing the lesson centre’s copy appropriately
• Assist in collecting fees throughout the month, receive payments directly, reconciling time sheets at the end of the month, and creating pay stubs for teachers employed with us
• Keeps the 25 teachers’ schedules organized; scheduling, cancelations, and rescheduling
• Facilitate communication between the store, subcontracted teachers, and students
• Stock and neaten lesson room as needed to keep a professional look for the public
• Maintaining social media for the lesson centre
• Support the co-ordinator and other areas in the company in any additional ways required
oEnter security/rental agreements and contracts into the computer for head office
oCall customers whose repairs are finished
oRe-pricing, tagging, and boxing up print music, facilitate organization
oCreating or modifying customer’s files to indicate teacher discounts
Pearson’s Academics
Tudor, Calgary AB 2016- 2017
• Assisted student’s learning in areas they’re having difficulty in, as expressed by parents and teachers and bring students up to the required knowledge level of their grade and subject
• Created lesson plans, worksheets, and activities to help students in areas that they needed extra help in; suggested creative activities that could be useful to students
Stones Carbert and Waite LLP
Receptionist/Administrative Assistant (temporary contract), Calgary, AB 2014
•Answered phones, talked to clients, confirmed appointments, transferred to the correct connection, and be prepared to greet clients at the door, get them settled with any introductory paperwork and delivered completed paper work to appropriate parties
• Responsible for the processing of customer payments through Monaris
• Supported the accountant in processing cheques in order to get them ready to be deposited
• Sorted incoming mail and sent outgoing mail via Courier
• Researched subjects and delivered well organized and thorough reports, filing as assigned, both paper and through Calgary Archives
Wood's Homes-Parkdale Residence
Youth and Family Counsellor, Calgary, AB 2013
• Provided responsible role modeling for children under 12 in residence by presenting, teaching, and encouraging appropriate social behaviors in children with a troubled past, and/or cognitive delays, within a fun and normalized daily routine
• Supported continuing positive interaction between family and children, supported children in school, at appointments, and within the community daily as needed
• Answered phones, made appointments, talked to professionals, and discussed questions and/or concerns with parents and guardians
• Excelled in balancing daily, weekly, and monthly reports with accuracy and punctuality within a busy environment
Society for Treatment of Autism Calgary, AB 2008-2013
Transition Therapist (2010-2013)
• Assisted three to seven year old children with autism integrate into society while providing a comfortable environment for children to learn social skills and coached parents on techniques
• Wrote up long term goals by analyzing past data and extrapolating where the client’s progress may continue onto and compiled data in order to write progress reports quarterly
Residential Behavioral Therapist (2008-2010)
• Assisted clients with autism and other neurological disorders with daily living skills, provided a safe environment for clients in a residential environment and compiled data on client's progress
• Supervised the staff, administered medication, while also completing assigned programming for assigned client, as shift coordinator
Behavioral Solutions Inc.
Behavior Therapist, Lethbridge, Alberta 2007-2008
• Provided a comfortable environment for clients with autism to explore and develop social techniques and play skills and maintained data on client’s progress and recommended changes to programs
Heritage Park
Assistant Lead Hand/Retail, Calgary, AB Summers 2003-2006
• Filled in for the lead hand on days off; supervised and trained retail staff, provided assistance, and filled in where required to ensure smooth operations
• Experience in checking and organizing invoices within a retail warehouse
• Provided excellent customer service to guests, opened and closed stores and handled funds
Education and Training
Bachelor of Arts, Double Major English and Psychology, University of Lethbridge, Lethbridge, Alberta
Proactive Crisis Intervention & Prevention Training, Woods Homes, Calgary Alberta
Child Care Staff Qualification Certificate, Calgary, Alberta
Autism Through the Lifespan Conference, Vancouver, BC
Volunteer Experience
Chinook Regional Hospital, Pediatric Ward, Lethbridge, Alberta
The Military Museums, Special Events, Calgary Alberta