JEANNETTE WU
* – **** Regina St., Ottawa, ON K*B 6X9
*********.*.**@*****.***
https://www.linkedin.com/in/jeannette-wu/
ADMINISTRATION/H.R. ASSISTANT
PROFILE
New graduate of Administrative Assistant program with a Paralegal education (August 2012). 5 years legal administrative experience; flexible, organized, reliable, productive and trustworthy in policy and procedure. Currently seeking opportunities to blend educational and life skills into an engaging team. Strong supporter of continued learning opportunities professionally and personally.
TECHNICAL SKILLS
Proficient in Microsoft Office 365 – Microsoft Office Suite
Adept in internet research ability
Bring-it-Forward Scheduling, Outlook Calendar
Multi-line Phone, Email, Printer/Photocopier, Shredder, Office Security Systems, Scanner
SOFT SKILLS
Ability to work closely with all staff members with respect
Strong interpersonal skills and diplomacy for guests, clients and all staff
Professional correspondence abilities for office and client communications
Willing and able to continue to learn and adapt to individual office practices and procedure
Strong reasoning for file management procedures when opening or archiving
Strict adherence to all confidentiality
Able to take direction and carry through with instructions
Adaptability for urgent matters
Comfortable in team or independent work
JEANNETTE WU
1 – 2683 Regina St., Ottawa, ON K2B 6X9
*********.*.**@*****.***
https://www.linkedin.com/in/jeannette-wu/
EDUCATION
Administration Assistant, Human Resources Specialist Sept. 2018 - July 2019
Willis College of Business, Technology, Healthcare, Ottawa, ON
Paralegal Diploma (Currently Unlicensed) Sept, 2011 - June 2012
Everest Business College, Ottawa, ON
Bachelor of Arts - Geography Sept. 1986 - June 1990
Lakehead University, Thunder Bay
Selkirk High School - Grade 12 September 1976 – June 1980
Thunder Bay, Ontario
PROFESSIONAL SKILLS
Administration/Reception City View Retirement Feb. 2016 – Feb. 2018
Prioritize and organize daily tasks on a To-Do list
Address questions and situations and report to appropriate departmental manager
Manage multi-lined telephone and scheduled appointments on Outlook
Receive and sign for packages and mail and distribute to appropriate departments and residents
Prepare daily and weekly residential posters for meals, activities and special guests
Research projects and communication preparations for General Manager
Flexibility and willingness to assist other departments as required
Active maintenance of business and office supplies
Assist General Manager in preparation and printing of minutes for residential meetings
Ballot Counter Elections Canada October 2015
Ensure each ballot adheres to strict Elections Canada regulations
Attention to detail while counting and sorting ballots
Maintain highest level of accuracy while counting and logging ballot counts
JEANNETTE WU
1 – 2683 Regina St., Ottawa, ON K2B 6X9
*********.*.**@*****.***
https://www.linkedin.com/in/jeannette-wu/
Administration Assistant Francis Aheto-Tsegah Law Corporation Oct. 2012 – June 2017
High level of accuracy when taking messages for counsel
Knowledge of Family Law terminology and rules, and rules of service
Ensured message follow-up with client or opposing counsel
Scheduled appointments and meetings to accommodate Court appearances
Arrange for courier and process server to pick up and deliver legal documents
Preparation of various Family Law Court forms
Log work time and task performed on specific client file
Prepared files for opening and closing of client and maintained filing system
Prioritize and maintain an active To-Do list
Legal Assistant Jones, Sharp, Squire, Co-op Summer 2012
In depth knowledge of Family Law terminology and rules
Accuracy in ability to prepare and analyze legal documents
Knowledge of drafting legal documents and Family Law Court forms
Reviewed and researched case law prepared reports
Manage and re-organize client files to ensure greater ease of location
Assist with preparation of New Client contract
Accurate message taking and ensuring for client/counsel follow-up
PROFESSIONAL EXPERIENCE
Receptionist, City View Retirement Residence, Ottawa, ON 2016 - 2018
Legal Administrative Assistant, Francis Aheto-Tsegah Law Corp., Ottawa, ON 2012 - 2017
Ballot Counter, Elections Canada, Ottawa, ON 2015
Legal Assistant, Jones, Sharp & Squire Family and Immigration Law, Ottawa, ON 2012
Product Representative, Avon Canada, Ottawa, ON 2003
Product Representative, Party Lite Canada, Ottawa, ON 2001
Administration Assistant/Reception, Thunder Bay Television 1990 - 1992