Manager Management

KELLIE A. PORCHE-SCHMIDT

504-***-**** Metairie LA 70003 ****************@*****.***

www.linkedin.com/in/kellie-schmidt-69584918/

CHIEF OF STAFF DIRECTOR OF OPERATIONS STRATEGIC PARTNER SPECIAL ASSETS

Risk Operations executive with proven skills developing and leading strategic initiatives, process and controls, communications, talent management, and organizational effectiveness. Serves as a key member of the leadership team providing integral support to Special Assets Department Manager and direct reports to lead and drive the risk management strategy for the Commercial Bank. Leads a team of 10-15 associates to provide critical support to run an effective risk management practice.

KEY SKILLS

Project Management ?Process Management ? Budget Support ? Staffing Analysis ?Risk Management

Process Controls ? AML Organizational Goals, Metrics ? Strategic Initiatives ?Standard Operating Procedures

PROFESSIONAL EXPERIENCE

Capital One Bank Feb 1991 - Present

Chief of Staff / Sr. Director of Operations, Vice President

Supports MVP+ within the organization supporting 100 associates with direct management of 25. Acted as a strategic partner providing hands-on support for all communications, business critical initiatives, project management, and assisting with the preparation of required material for all department meetings.

Developed and maintained standard operating procedures, partnering with leadership teams to establish key imperatives ensuring that its business strategy is consistently maintained.

Maintained staffing and budget reporting across Special Assets unit for Governance oversight.

Accountable executive for the establishment of process standards across Commercial Credit Risk Management, to ensure that proper risk management controls are in place and monitored.

Managed budgeting and financial planning activities responsible for vendor management, operational risk, and the key point of contact for investment, resource, and space planning.

Considered the "right hand" to the Special Assets Department Manager in the development of departmental strategic goals and oversee organizational branding.

Led and coordinated staff and senior leadership team meetings, town halls and leadership forums.

Partnered with HR to lead talent management and recognition programs.

Accountable for project management, cross-functional initiatives, and collaborating across the organization.

Effectively influenced senior leadership teams to drive critical large-scale initiatives, risk identification, data and technology.

Developed and executed special projects, coordinates and tracks goals, and measures progress.

Represented the Special Assets Department Manager on internal steering committees.

Created effective processes to manage the business in order to deliver business critical outcomes. Works with all business units to align operational procedures and eliminate risk.

SME for department operational processes, own documentation of all existing processes and works closely with cross-functional Subject Matter Experts.

Ensured systemic impacts to department process are accounted for and process and procure documentation is up to date. Provides all operational training.

LEADERSHIP

Special Assets Leadership Team

Capital One Mentor & Volunteer Program

Leadership skills/Influencing skills

EDUCATION

Louisiana State University

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