QA Analyst

DHRUVI SHAH

** **** *****, ******** • Ontario • L6P 1P8 • 416-***-**** • ************@*****.***

HIGHLIGHTS OF QUALIFICATIONS

•Software QA Analyst with 6-years of expertise in manual and automation testing for mobile (iOS, Android) and web-based applications.

•Strong Exposure on Functional, Integration, System, Regression, Smoke, Sanity, Ad-hoc, Cross Browser, Network, Accessibility (WCAG), User Acceptance Testing, and ETL testing (Data warehouse testing).

•Working knowledge of Automation testing using selenium web driver, TestNG, Data Driven, Hybrid, Behavior Driven and Robot frameworks.

•Specialized in preparing customer requirements, test plans, writing test cases, validating functionality, and bug reporting.

•Highly efficient in Agile and waterfall methodology with understanding of software development life cycle (SDLC), and software testing life cycle (STLC).

•Experience in API testing and web services using POSTMAN and SoapUI, validating requests and responses in XML, and JSON formats.

•Worked extensively on networking protocols (TCP/IP, VOIP, DNS, FTP, HTTP, SNMP/IMAP/POP3) during SNMP MIB browser, and Sophos UTM testing.

•Extensive working experience with JMeter, JConsole, Wireshark, and JAWS.

•Proficiency in bug tracking tools JIRA, TestLink and Team Foundation Server.

•Significant working experience with SQL server, PostgreSQL, SQL, ElasticSearch, H2 DB, ClickHouse server for test data validation.

•Emphasized daily work duties to provide meaningful outcome.

•Managed multiple tasks together and scheduled properly.

•Adapted unexpected demands and task in workplace.

•Examined features of product deeply to prepare test cases more effectively.

•Provided walkthrough of new upcoming features to support team. Strong interaction and relationship-building skills acquired through experience as a QA Engineer and through customer-service.

SUMMARY OF SKILLS

Software Tester Manual Testing Agile & Waterfall Methodology Troubleshooting & Customer Support Database Query Networking Accessibility Testing Beta Testing Performance Testing API testing Mobile Device Testing

TECHNICAL PROFICIENCIES

•Languages: Java, JavaScript, SQL, HTML, XML.

•Test Management Tools: Selenium web Driver, TestNG, JIRA, Confluence, Jenkins, Git, PostgreSQL, TestLink, JMeter, JConsole, POSTMAN, SoapUI, Wireshark, JAWS, Katalon Studio, Microsoft TFS, VMware, Microsoft Office.

•Operating Systems: Linux (Ubuntu), Windows, Mobile (iOS, Android)

PROFESSIONAL EXPERIENCE

QA Analyst – MINDARRAY Systems Pvt Ltd Jul 2017 – Jan 2019

•Managed test plans, test cases, user guide, release notes and final checklist at the end of every release cycle and successfully lead team of QA.

•Actively participate in planning session for new features of product and provide valuable input.

•Tested various plugins such as AWS, SAP HANA, Log parser, Windows Task Scheduler, Linux DHCP and created dashboard for individual to show meaningful metric counters.

•Managed third party project and executed various test cases for SNMP MIB browser and High availability features.

• Analyzed statistics of process memory, CPU and Thread using JVisualVM and JConsole on Windows and compared the result to the previous version.

•Worked on H2 and Click-house server DB for data validation.

•Created testing environment of different Linux versions for cross-platform testing using VMware.

•Pioneered trap generating tool in Windows to test traps, trap alerts and trap alert stream.

•Worked on scalability and performance testing using simulator for log.

•Arranged session to provide walkthrough of new features to support teams.

•Resolved customer concerns, questions and involved in client-side testing (beta testing).

•Responsible for creating final release version of testing using Jenkins.

QA Analyst – SOPHOS Technologies Pvt Ltd May 2015 – Jun 2017

•Followed agile methodology and actively participated in stand up, Sprint planning, Sprint review and sprint retrospective meeting.

•Maintained test cases (Manual/Automated), executed them and updated their test results in TestLink.

•Performed Regression testing, Ad-hoc testing, UI testing.

•Actively participate during development phase as a part of functional testing, identified issues and raised tickets in JIRA during testing.

•Worked on Email security project and tested SPX Encryption, DLP (Data loss prevention), Recipient verification, Grey listing, Sender Blacklist/Whitelist and Sandstorm.

•Oversaw performance testing of Email product using JMeter.

•Prepared presentation of bug & bug-fixes and demonstrated among the team using Simple Screen Recorder.

•Participated in defect triage meeting with developers.

QA Analyst – Cyberoam Technologies Pvt Ltd. May 2014 – Apr 2015

•Written test cases using Approach-doc.

•Followed Waterfall methodology to execute test cases.

•Responsible for testing of On-Appliance of all modules for Cyberoam UTM Product.

•Executed testcases of Cyberoam modules (Firewall, Antivirus, Antispam, Web Application, Application filtering) on all different appliances and reported test result.

•Tracked and re-tested defects of products using JIRA.

•Performed sanity testing in third-party project.

Software Tester – Varaha Infotech Pvt Ltd Sep 2012 – Mar 2014

•Tested the uMobility Software on Android & iPhone Devices.

•Created test cases using functional specifications and test strategy.

•Tested mobile application 2G/3G/Wifi networks and with different PBX servers such as Asterisk, NEC.

•Worked on VOIP, SIP calls, and Wireshark.

•Involved in Defects Review, Prioritization and daily execution for sanity testing.

EDUCATIONAL EXPERIENCE

Bachelor of Computer Engineering June 2012

Gujarat Technological University (GTU)

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