Customer Services Professional Experience

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Contact No. +1-437-***-****

Career Objective:

I see myself as a hardworking & dedicated team player, motivated by challenges in the working environment. I enjoy working in a learning environment & show all the willingness to learn & adapt to the ever- changing needs of the organization. I view myself as an individual with a pleasant disposition and adaptable to any kind of situation.

Personal Skills:

Aviation Security Check, Dangerous Goods / Passenger Handling, Detecting Forge Documents e.g. Passport & Visa, Family Assistance (Corporate Emergency Response), Hardworking & Dedicated, Honesty & Reliability Decision Making, Leadership Quality, Trustworthy, Ability to work in deadline pressure with the team work with the full concentration, Good communication and analytical skills, Easy adaptability to situations

Academic Qualification:

O Level GCE Ordinary Level University of London (Grammar School in Dubai, UAE From 1985 - 1997)

Professional Experience:

I was working as a "Check in Agent" (Customer Services) in Emirates Group International Airport, Dubai. I have more than 19 years experience In this field . Duties & Responsibilities:

Managing all kinds of flight disruption like Cancellation, Delays, Misconnection, Flight Landing, Check in System Boarding, Baggage Handling, Baggage Retagging Worked for Special Handling Department:

Flight Landing

Assisting Special Passengers:

Like wheelchair Passengers with Disability etc...

Languages:

Arabic, English, Urdu, Panjabi

Appreciations:

Sri Lanka Airline, Cathay Pacific, Kenya Airways, PIA (Pakistan International Airlines), Qatar Airways, Saudi Airways, Ghana Airways

Declaration:

I do hereby declare that the above particulars of information and facts mentioned in my resume are correct and true to the best of my knowledge and belief. References:

Available upon request

Contact this candidate