JESSE GRAHAM

*** ******** ******, *******

ac9ysb@r.postjobfree.com

647-***-****

NOTABLE ACCOMPLISHMENTS

● Increased core infrastructure uptime from 98% to 99.9% at Guru Animation Studio by implementing a hyper converged virtualization cluster, Kubernetes, and proactive monitoring.

● Reduced of losses due to fraud from ~$40,000 to ~$10 per year via increased security protocols for a local Toronto VoIP provider.

● Saved over $50,000 in hardware and software costs for Aquilon Corporation by using open source software to meet expanding business requirements.

● Reduced help desk technician hours by 50% for Baycrest Centre for Geriatric Care through implementation of new tools and protocols.

SKILLS

NETWORKING VIRTUALIZATION WINDOWS UNIX PROGRAMMING TCP/IP

Subnetting

Dynamic Routing

VPN

Firewalls

VLANs

Cisco

RHEV

VMWare

Hyper-V

Kubernetes/Docker

Hyperconvergence

SANs

MCSE Certified

Active Directory

Clustering

Exchange

IIS

SQL Server

Debian

Red Hat

Ubuntu

FreeBSD

OpenBSD

Solaris

AIX

Shell Scripting

Python

Wordpress

Drupal

HTML

CSS

WORK EXPERIENCE

I.T. ARCHITECT GURU ANIMATION STUDIO 2015 – PRESENT

● Pushed back the need for a $500,000 hardware purchase by nearly three years and counting, by more than doubling available rendering capacity through the identification and elimination of bottlenecks in storage and networking systems.

● Reduced system deployment time from several days to about an hour by automating standardizing builds across Windows and Linux systems through the implementation of configuration management with Puppet and Ansible.

● Increased core infrastructure uptime from 98% to 99.9% by implementing a hyper converged virtualization cluster with RHEV,, Kubernetes, and proactive monitoring. SELF EMPLOYED THE TECHNOLOGISTS 2011 – 2015

● Reduced of losses due to fraud from ~$40K to less than $10 per year via increased security protocols for a local Toronto VoIP provider.

● Constantly researched and prototyped new services and solutions, from cloud services to turn-key appliance solutions running on Raspberry Pi.

● Planned and managed the expansion and relocation of corporate networks as clients grew, moved and spun off child companies.

● Cross-consult with strategic business partners to provide a full range of services efficiently.

● Developed and implemented wired and wireless corporate networks. SYSTEMS ENGINEER NETWORK CONNECTION 2008 – 2011

● Upgraded and maintained ISP network and server infrastructure.

● Greatly improved the performance of the company's multilink ADSL solution, keeping one step ahead of Bell's attempts to cripple multilink service.

● Provided top-level technical support and presales support, regularly participating in sales meetings to assist with the development and promotion of effective solutions for our clients needs.

● Participated in upgrade and migration of NOC systems from old to new location while maintaining connectivity for customers.

● instrumental in the diversification of service offerings thought computer consultation services which resulted in increased customer loyalty.

SYSTEMS ENGINEER CPNI INCORPORATED 2007 – 2008

● Worked with software development team to identify inefficiencies in core applications, providing infrastructure support and suggesting changes to improve performance and reliability.

● Packaged software for deployment on Tomcat and WebSphere platforms running on RedHat and AIX.

● Evaluated and deployed new virtualization technologies for use on corporate servers

● Maintained multi-site corporate network with a focus on lights-out operations.

● Mixed environment with Windows, Linux, Mac and AIX systems.

● Multi-site network consisting of multiple subnets, VLAN's, VPN links and firewalls routed through both Linux and Cisco routers

● Managed virtual servers running on Xen, KVM, UML and Vserver making heavy use of Linux LVM/MD

● Managed Apache infrastructure to enable availability of corporate website/intranet as well as distribution of mobile application installation packages over WAP.

● Managed Samba server emulating NT4 LAN Manager domain.

● Specified, installed and monitored deployments of CPNI's software products on a range of platforms, including Windows, Linux and AIX.

● Worked with MySQL, Postgresql and DB2 databases.

● Automated various functions by way of shell scripting. SYSTEMS ENGINEER NODI COMMUNICATIONS 2006 – 2007

● Designed and implemented VoIP telephony system, providing service to clients around the globe.

● Assisted in the development of business plan and company vision.

● Deployed SugarCRM solution to track clients through each stage of the account life cycle.

● Developed managed, unmanaged and virtual PBX products to compliment our VoIP services using open source technology. This system provided corporate clients with vertically integrated solutions.

● Deployed VoIP systems running on the industry standard Asterisk software PBX system.

● Made heavy use of Xen virtualization running on LVM/MD.

● Developed DHCP and TFTP based autoconfiguration system for IP phone deployments.

● Made use of Squid caching proxy to reduce bandwidth utilization.

● Developed DNS-based failover and load balancing system using BIND.

● Automated marious functions by way of shell scripting. IT MANAGER AQUILON CAPITAL CORPORATION 2004 – 2006

● Implemented open source software to meet expanding business requirements saving over $50,000 in hardware and software costs.

● Migrated from old, proprietary network core to a custom build Linux-based core. The new infrastructure provided a 10 fold increase in network bandwidth, greatly increasing the responsiveness of core applications

● Partitioned the network to provide improved separation, which allowed for better management of key information systems, resulting in a much shorter development cycle for new features in our in-house applications.

● Due to rapid growth, Aquilon had to move to a new, larger location. I was tasked with the design of a new network and server room and the coordination of the logistics and services provisioning. The IT infrastructure was up and running in under 48-hours, allowing business to resume as usual on the Monday following the move. Customers experienced zero down-time.

● Participated in the development of infrastructure and operations protocols to enable Aquilon to take an in-house application to market, producing an entirely new source of revenue for the company.

● Deployed email filtering system and mailing list server based on Postfix and Spamassassin. NETWORK ADMINISTRATOR BAYCREST CENTRE FOR GERIATRIC CARE 2002 - 2004

● Developed and deployed portable wireless computer terminals for use by nurses and doctors. These stations enabled patient information management electronically at the bedside. This increased the amount of time that clinical staff was able to spend with patients.

● Implemented Microsoft Remote Installation Services and AD Group Policy to handle deployment and management of operating systems images for both workstations and servers. This enabled existing staff to administer 50% more computers..

● Leveraged open source software to develop turn-key video conferencing system during the SARS outbreak. This enabled patients to communicate with their friends and families outside of the hospital. System was built using recently retired desktop computer hardware, and provided services that were very important to the hospital's patients at virtually no cost.

● Deployed clustered servers utilizing MSCS software and multi-host RAID storage arrays.

● Utilized scripting languages such as kixtart and VBScript to deploy software updates and make configuration changes

● Implemented SNORT based IDS.

● Oversaw deployment of the hospital's first 802.11b wireless network, enabling bedside access to digital health records.

TELECOM/NETWORK CONSULTANT MDM SYSTEMS CONSULTING INC. 2001 - 2002

● Provided technical consulting services to several large corporations, such as TD Canada Trust and Magna. Resolved 90% of support requests before the start of the next business day.

● Reduced staffing costs by $100,000 a year at the Yee Hong Centre for Geriatric Care by implementing a multi-site VPN to consolidate networking and telecommunications systems. The consultation period covered Yee Hong's expansion from one campus to three campuses. Their communications infrastructure was expanded to each of the new locations allowing them to maintain a coherent, distributed telephone system with existing staff.

● Gained exposure to a wide range of systems and technologies.

● Showed an aptitude for rapid diagnosis of a wide range of network and system based problems.

● Deployed firewall and VPN systems using a variety of proprietary software suites and appliances, from vendors such as Cisco, Checkpoint and Nortel and a handful of others. SUPPORT TECHNICIAN BAYCREST CENTRE FOR GERIATRIC CARE 1999 - 2001

● Reduced help desk technician hours by 50% for Baycrest Centre for Geriatric Care by implementing new tools and protocols. These tools enable technicians to service computers remotely and close most tickets during the initial telephone call, as opposed to opening a ticket and deploying a technician on foot.

● Automated the deployment of new software and automation of configuration changes using scripting languages such as Kixtart, Vbscript and batch.

● Assisted with the management of Windows 98, NT4 and W2k servers and workstations.

Contact this candidate