Customer Service Manager

Dear Sir / Madam:

Warm Greetings!

My utmost interest and enthusiasm in the pursuit for a career will greatly add to my potentials as to become an asset on your prestigious establishment rather than a liability. My strong desire to serve better in this company encourage me to apply as one of your staff.

Henceforth, I am hoping for your good office to merit my potentials and consider my application for your vacant position.

I am Ms. Ma. Jessica Jamera Butalid, 37 years of age, physically and mentally fit and a graduate of Saint Paul University, Surigao formerly San Nicolas College, Surigao City, with a degree of Bachelor of Secondary Education, Major in English.

Attached herewith my comprehensive personal data for more information of my personality.

If my qualifications interest you, I should appreciate the opportunity of being interviewed. You may contact me through this cell phone number +639********* or +639********* anytime at your convenience.

Thank you and God bless!

Sincerely Yours,

MA. JESSICA JAMERA BUTALID

Applicant

MA. JESSICA JAMERA BUTALID

Block 18 Lot 09 Saint Dominic's Place

Sudtunggan, Basak, Lapu-Lapu City 6015

Email Address: *********@*****.***

Mobile No.: +639********* and +639*********

Job Objective:

To secure a position in line to my field of expertise with emphasis in optimizing professional and personal growth for future advancement and to develop myself to the best in order to pursue a career successfully.

Highlights of Qualifications:

Excellent oral and written communication skills

Confidently delivers assigned tasks promptly even under pressure

With exposure in the mass media-broadcast journalism

Excellent inter-personal skills

Computer literate

Expose in Sales and Marketing (Direct Selling and Networking)

Manage administrative functions

Well experienced in field works

Professional Background:

January 28, 2019 Sales Manager

To Logistikus Express Philippines Inc.

Present Unit E-13 Warehouse Traders Arcade, Hernan Cortes Street

Tipolo, Mandaue City 6014

Duties and Responsibilities:

To develop and create on-account per area both corporate and online seller.

Administrative functions, doing pipelines, hot leads and prospecting.

Service contract and rates negotiations

Maintaining existing accounts, after sales visits and doing customer service.

Accounting and billing functions per accounts.

April 9, 2018 Sales Manager

To Kargadoor Logistics Consultancy Services Inc.

January 15, 2019 Sacris Road Extension, Tipolo, Mandaue City, Cebu

Duties and Responsibilities:

1. Introducing Kargadoor Application

Invite new accounts for both Providers and Clients

(logistics and Trucking line of business)

Manage Marketing and Customer Service

Administrative functions

Conduct training's and seminars to our business partners

September 4, 2017 Account Manager

To Haba-Sped Logistics Phils., Inc.

March 30, 2018 Room 6 3rd Flr., ASY Bldg., A.C. Cortes Ave., Mandaue City, Cebu

Duties and Responsibilities:

1. To create for new accounts (logistics line of business).

2. To maintain existing accounts (concerns and request).

3. Administrative functions

4. Accounting (billing monitoring)

5. Manage customer service

August 08, 2016 Account Executive

To Multifreight Consolidator System, Inc.

August 31, 2017 Unit 12 3rd Flr., RGY Bldg. J. De Veyra St., NRA, Cebu City

Duties and Responsibilities:

1. To create for new accounts (logistics line of business)

2. To maintain existing accounts (concerns and request)

3. Administrative functions

4. Accounting (billing monitoring)

5. Manage customer service

December 16, 2013 Account Executive

To U Freight Philippines, Inc.

February 10, 2015 2/F U Freight Building MCIAA Cargo Complex, Lapu-Lapu City

Duties and Responsibilities:

To create for new accounts (logistics line of business)

To maintain existing accounts (concerns and request)

Administrative functions

Accounting (billing monitoring)

Manage customer service

September 19, 2011 Business Development Officer – Visayas Region

To Air21 Stores, Inc. formerly Mail and More Business Services, Inc.

December 15, 2013 Rm. 106 Jesever Bldg. Pres. Osmena Blvd. Capitol Site Cebu

Duties and Responsibilities:

To create for new accounts (franchisee)

To maintain existing accounts (concerns and request)

Administrative functions

Accounting (billing monitoring)

Manage customer service

June 15, 2010 Pre-school Teacher in Charge

To Surigao Sun Yat Sen Elementary School

April 7, 2011 Chinese Chamber Building Kaimo Street Surigao City

Duties and Responsibilities:

1. Teaching Nursery, Kinder – I, Kinder – II and also Grade – II

pupils in English, Filipino, Math and Science subjects

2. Dealing with pupil’s different personality, attitude and characters

3. Lesson Planning and making test questioners

March 24, 2006 Sales, Network and Marketing Specialist

To Boardwalk Business Venture, Inc.

March 2010 Units 1508-1509 West Tower PSE Center, Exchange Road

Ortigas Center, Pasig City Philippines 1605

Employment History:

Boardwalk Business Satellite Office / Boardwalk Branch Managed

March 24, 2006 to October 24, 2006 - Dagupan City, Pangasinan

October 25, 2006 to July 2, 2007 - Urdaneta City, Pangasinan

July 3, 2007 to December 11, 2007 - Laguna City

December 12, 2007 to February 11, 2008 - Zamboanga City

February 12, 2008 to March 11, 2010 - Butuan City

Duties and Responsibilities:

Officer In-charge Boardwalk Satellite Office / Branch Staff

Conduct Training's and Seminars:

Entrepreneurship

Networking and Fieldwork activity

Manage customer service

Administrative functions

August 2005 Assistant Branch Manager

To RBW Marketing

February 2006 Barangay Holy Spirit, Quezon City

Duties and Responsibilities:

Implementing company policy

Handling money matters

Dealing customers concern: quires and orders

January 2005 Call Center Agent

To Ambergris Solution

July 2005 5th Floor Market Market, Taguig City

Duties and Responsibilities:

Answering phone calls from Texan Nationality regarding electric bill, connection and disconnection concerns and inquiries

Processing clients concern through an email to the respective departments

A multitasking activity, answering phone calls and encoding

April 15, 2002 News Caster / Field Reporter

To Radio Mindanao Network-DXRS Surigao City

September 2004 RMN Bldg., Rizal Highway Surigao City

Duties and Responsibilities:

Acts as field reporter-responsible for the gathering of facts and during the news

Performs clerical functions editing, proof reading and typing and gathering news

Covers special projects and activities of the city and neighboring communities

and towns

Supervise technicians and other staffs for the assigned radio program

Perform other functions as may be required by the network radio station

Acts a host of various radio programs

Program Hosted:

Koskos Batikos (A current events program designed to check divulge what is in

the field of politics, entertainment, etc.)

“Public Service” (A daily program designed for public and related services)

Seminars / Activities Attended:

Media Representative:

Philippine National Red Cross Seminars (in every municipality of the province of Surigao

Del Norte)

CFC Launching of Gawad Kalinga in Surigao City

Sessions of the Provincial and City Council of Surigao

Provincial Family Planning Seminar in Surigao City

Resident Speaker:

Kid’s for Christ (Surigao City) - 1994

Youth for Christ (Surigao City) - 1996

Single’s for Christ (Surigao City & Pangasinan) - 2001-2007

Local and International Leaders Conference of CFC Youth for Christ and Kid’s for Christ held in:

Luzon: Visayas: Mindanao:

- Manila - Cebu City - Cagayan de Oro

- Lipa City - Iloilo City - Bukidnon

- Lucena City - Ormoc City - Iligan City

- Bacolod City - Camiguin

- Leyte - Butuan City

- Tandag, Surigao del Sur

Educational Background:

June 1998 Bachelor in Secondary Education (College Education)

To Saint Paul University Surigao

March 2002 San Nicolas Street, Surigao City

Recognition:

Special Awards as CHED Academic Scholar

June 1994 Surigao State College of Technology

To (Secondary Education)

March 1998 Narciso Street, Surigao City

Recognition:

Consistent Honor Student

June 1989 C.V. Diez Central Memorial Elementary School

To (Elementary Education)

March 1994 Roxas Street, Surigao City

Recognition:

Consistent Honor Student

Personal Background:

Nickname : Jessie

Age : 37 years old

Birthday : December 28, 1981

Height : 5’

Weight : 160lbs.

Blood Type : “+O”

Religion : Roman Catholic

Citizenship : Filipino

Civil Status : Married

Husband’s Name : Bonnie Jimenez Butalid

Father’s Name : Robert Ibañez Jamera

Mother’s Name : Maria Belfe Plaza Jamera

Language Spoken : Visayan, Tagalog and English

Personal References:

Ms. Joanne Borromeo Ms. Jansen Reyes

AVP – Commercial and Marketing People and Culture Manager-VisMin

Logistikus Express Philippines Inc. Logistikus Express Philippines Inc.

Mr. Vicente A. Tacocong, Jr. Mr. Anthony Buca

Station Manager Senior Operations Manager

U Freight Philippines, Inc. AirFreight2100 Inc.

Ms. Gay D. Tiu Mr. William Lim

RMN-DXRS Surigao Station Manager Businessman/CFC Prov’l Area Head

Rizal National Highway Roxas Street, Surigao City

Mrs. Charito Velasco Mrs. Maricon Vega

Executive Officer Human Resource Division Head

Boardwalk Business Ventures, Inc. Boardwalk Business Ventures,Inc.

Pasig City Pasig City

Fiscal Jessie Rey Silvosa Mrs. Rosalinda E. Cagas

Surigao del Norte Provincial Prosecutor Head Teacher

Capitol Road, Surigao City Surigao Sun Yat Sen Elem. School

I do hereby certify that above information’s are true and correct to the best of my knowledge and belief.

MA. JESSICA JAMERA BUTALID

Applicant

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