Manager Project

Sorabh Bhatia

Apt# ***, **** Othello Ave, Ottawa, ON K1G 3R4

613-***-**** *********@*****.***

Certified Scrum Master & Agile Project Manager

* ***** ** ********* ********** as an Agile Project Manager with total Project Management Experience of 10+ Years. A creative, proactive & passionate servant leader with hands-on experience in project management & coordination in the IT, eCommerce, Consumer Goods & Digital fields. Expert in needs analysis, project scoping, business modeling, and strategic planning. Skilled in process improvement, risk assessment, cross- functional collaboration, and project deployment. Articulate communicator and mentor who thrives in results-driven, collaborative environments. Passionate about emerging technologies and dedicated to exceeding expectations to reduce costs, improve efficiency, and increase revenues. Skilled at managing a multitude of moderate to complex projects & programs (Waterfall/Agile) concurrently with teams (onshore/offshore) in dynamic and fast-paced cross-functional environments. Very effective at rescuing troubled projects by aligning the proper resources and utilizing root cause analysis to resolve issues in ambiguous working environments. Led innovative projects which created value for multiple projects & secured programs for clients like Walmart, Nestle, Amazon, Amex, Apple, Boeing, Mercedes, Citibank, Canadian Tire, The Bank of Nova Scotia & many more. Key Competencies & Skills

● Project Management

● Product Roadmap

● Budgeting & Cost Analysis

● Vendor Management

● Inventory Analysis

● Process Improvement

● Product Management

● Change Management

● Analytical Reasoning

● Coach & Develop

● Sales Forecasting & Trends

● Foster Open Communication

● Manage Execution

● Strategic Planning

● Product Innovation

● Product Marketing

● Cost Savings Strategy

● Productivity Tools

Professional Experience

Technical Product Specialist

Acosta, Ottawa March, 2019 - Present

Responsibilities:

1. Work with business units for end-to-end planning & delivery of assigned projects. 2. Collaborate with stakeholders, define project scope, deliverables & requirements. 3. Determine resource & budget requirements, cost estimates & timelines. 4. Identify project risks & develop & implement mitigation & contingency plans. 5. Accountable for delivering projects on-time & on-budget that met a high standard of quality & client's objectives.

6. Report accurate & timely project status & issues that compromise the published timeline & deliverables to all stakeholders.

7. Work with the business unit for complete vendor management. 8. Present project financial status & reports to stakeholders and executive team members. Key Clients:Home Depot, Lowes, Best Buy

Project Manager/Scrum Master

Callaway Golf, India July 2013 - March 2019

Responsibilities:

1. Accountable for delivering projects on-time & on-budget that met a high standard of quality & client's objectives. This includes identifying & estimating project benefits, scope, approach, risks, resources requirements, timelines, regulatory requirements, costs, & funding. 2. Planned, coordinated & supervised the product development from conception to commercialization stage.

3. Introduced Agile methodology in the organization- trained teams & transitioned them to becoming high performing & self organizing scrum teams. 4. Led scrum ceremonies. Coached the team in Agile best practices including self-organization & cross-functionality in an organization that is transitioning to Agile. 5. Worked with product owner to understand complex business needs and create user stories to fulfill business solutions.

6. Managed project with $4M budget by monitoring expenditures, calculating forecasts, & ensuring compliance. Improved quality by 32%, cut lead times 21%, & cut costs 48%. 7. Managed a highly successful e-commerce project with the software development team. 8. Directed, managed & coordinated cross-functional teams in a matrix organization. 9. Removed Impediments, built a trusting environment with an emphasis on problem-solving. 10. Emphasis on client & employee engagement by facilitating a culture of openness, transparency, experimentation, honest introspection, continuous improvement, learning & sharing.

11. Lead the innovation pipeline for soft goods on all products, including components, fabrics & other areas for all categories in Soft Goods.

12. Managed vendors & product suppliers for outsourced services. 13. Acted as technical lead & liaison between the internal groups (e.g.: Engineering, Product Designers, Supply Chain, & Program Management).

14. Conducted product cost evaluation & Provided input for the annual budget to plan the expenses for the department.

15. Developed goals & metrics in order to support key objectives & initiatives defined by leadership.

Tools: Jira, Confluence & Basecamp

Key Clients:Amazon, Amex, Mercedes, Citibank & Standard Chartered IT Project Manager

Ricoh Canada & India November,2011 - June, 2013

Responsibilities:

1. Managed End-to-End Project Management - design, develop & project management plan for each assigned account.

2. Experience in driving every aspect of the software development process from requirements analysis & architectural design to software engineering development, QA, and deployment readiness.

3. Responsible for solution design support, project management & planning through all phases of a project lifecycle as part of the Document Solutions & Services (DS&S) team. 4. Worked with internal & external stakeholders to ensure continuous delivery of working software to maximize value.

5. Facilitated discussion, decision making, and conflict resolution. Improved transparency, and actively share information.

6. Worked closely with internal & external stakeholders to ensure all dependencies are understood and obstacles are removed from Dev team. 7. Created an open environment for communicating & collaborating on business vision & goals within the team & internal & external stakeholders. 8. Accessed & managed project stakeholders & able to work with executive sponsors & present with clarity & objectivity.

9. Supported engagement with 3rd party solution provider team to support customer implementations.

Tools: MS Project

Key Clients: Wal-Mart, Apple, Vodafone, Air France-KLM Group, Bank of Nova Scotia, Boeing, ICICI Bank, L&T, Reliance, TATA, GAP, H&M, Colgate-Palmolive, Unilever, Nestle, Whirlpool Assistant Project Manager

California Innovations, Toronto November,2007- November, 2011 Product Development:

1. Involved in the development of a specific product line from concept to production for clients like Wal-Mart, Sam’s Club, CVS, Canadian Tire, The Bay, Home Depot, Loblaws, Lowes, Disney 2. Conducted visits to stores & clients, coordinated & managed trade shows. 3. Worked closely with internal & external departments, logistics & designers on all aspects of the product line.

4. Conducted sourcing & product cost evaluation & presented a sampling line to internal & external stakeholders.

5. Communicated daily with factories & suppliers to ensure timely samples & pricing delivery. Project Management:

1. Managed the Toronto & Chicago team’s Design & Development workflow schedule. 2. Managed $6M budget projects.

3. Implemented Team Collaboration Tool which increased the efficiency of the team by 30% 4. Worked with designers, sales managers, & Asia teams to ensure all deadlines are met. 5. Ensured smooth communication & workflow between Design & Development & Product Management; attend internal meetings accordingly.

6. Maintained & updated data in the Company’s Development Calendar & prepared summaries for Monthly Calendar Meetings.

7. Reviewed & edited design artwork before it is sent out for sampling. Accurately assessed & approved development & production samples based on the original instructions, fit & finish. 8. Followed up on sample orders; helped to ensure that factories & designers are meeting timelines & shipping samples to the correct destinations. 9. Updated tracking charts & file photography & artwork in a timely & organized manner. 10. Completed the design portion of the product specification sheets based on artwork & sample review.

Key Clients:Canadian Tire, Sam's Club, Wal-Mart, CVS, Zellers, Disney, Wegman’s, Loblaws. Technical Skills

Client Management Tools Basecamp, Trello, & Confluence Tools Visio, Balsamiq, JIRA, MS Office, UXPIN, proto.io, Snagit, SEO, Microsoft Suite 2010, Confluence & Tableau

Documentation Business Requirement Document (BRD), System Requirement Specification (SRS), Functional Requirement Specification (FRS), Epics & User Stories in Jira

Software SalesForce, SaaS, CRM, Ms. Office- Word, Excel, PowerPoint, Access, Outlook, Lotus Notes

Project Management Methodologies Agile, & Waterfall Certifications

● Certified Scrum Master- License 1087606

Education

● International Business Management Graduate Certificate from Seneca College, Toronto

● B.SC From M.J.P. Rohilkh& University, India

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