Front Office Manager

Vishnu

Prasath.T

Mobile-958-***-****

*-****-******************@*****.***

OBJECTIVE

To deliver my skills in an effective way for the organization growth and utterly devoted to my professional life for the growth of the nation and to also work in a good working atmosphere and give complete entanglement towards work.I’ll assure loyalty and be dignified with my fellow men.

PROFESSIONAL SUMMARY

Service-oriented knowledge about Front Office operations and driven to increase customer satisfaction, department efficiency and quality standards. Front Office team member and operation problem-solver bringing more than 1 year of hospitality experience. Diplomatic and engaging professional able to handle the guest request with friendly and knowledgeable support.

EXPERIENCE

Four months of Industrial Training at STERLING HOLIDAYS RESORTS, OOTY.

THE RESIDENCY TOWERS, COIMBATORE//Jan-18 to current//Five Star Deluxe as Front Office Associate.

●Caring the guest from the Check-in till Check-out to make the guest feel comfortable and satisfied.

●Co-ordinating with all the departments concerned in order to maintain front desk functioning properly.

●Taking the own responsibility during the absences of Duty Manager & Front Office Manager.

●The appearance and performance as Front Office Associate to deliver the highest level of customer service in line with brand standards.

●Responded to customer concerns in a friendly and knowledgeable manner.

EDUCATION

2014

HIGH SCHOOL DIPLOMA - GREEN VALLEY MATRICULATION HIGHER SECONDARY SCHOOL, KOTAGIRI, TAMILNADU

2014-2017

B.SC CATERING SCIENCE AND HOTEL MANAGEMENT- DR. N.G.P ARTS AND SCIENCE COLLEGE, COIMBATORE, TAMILNADU.

SKILLS

●Time management

●[WIN HMS] software

●Creative problem solver

●Fluent in [English]

●Cash handling

●Upselling techniques

●Guest expectations management

●Strong guest relations

MAJOR STRENTH

●WELL BEHAVIOUR AND GOOD ATTITUDE

●DEDICATED SKY WITH EARTH EXPERIENCE

AREA OF INTREST

●FRONT OFFICE

PERSONAL PROFILE

NAME : VISHNU PRASATH.T

FATHERS NAME : THANGARAJ.K.R

DATE OF BIRTH : 01/06/1995 (23)

ADDERSS : 12/86 KANNERIMUKKU VILLAGE KOTAGIRI

NILGIRI Dt-643217

GENDER : MALE

NATIONALITY : INDIAN

LANGUAGE KNOWN : TAMIL & ENGLISH

HOBBIES : Football

DECLARATION

I hereby declare that the information furnished above is true and authentic.

Vishnu Prasath

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