Nicola Bothma
Receptionist/Administrator
ZA
********************@*****.***
Work Experience
Receptionist/Admin
Planet Fitness - Springs, Gauteng
June 2017 to Present
Duties:
>Answering telephone
>Forward calls
>Organise reception and documents
>Customer Service (member and non-members)
>Reports of Members
>Cash up
>Member Queries
>Reception manager reports
>Finance Statements
>Dealing with unpaid bills
>Payments
Sales Consultant / Cashier/admin
Rochester Home Décor - South Africa
May 2017 to January 2018
Duties:
>Answering telephone
>Customer Service
Reception duties
>Banking of the customers to bussiness
>Cash up
>Customer complaints
>Petty cash of the branch
>Filling
>Working as assisstant manager
Receptionist
I Wash
2017 to January 2017
Duties:
Phone
Payments of clients
Collecting
Reason For Leaving: End of Contract
Hair Dresser Apprentice
Paul James Hairdressing
January 2015 to October 2015
Duties:
Answering telephone
Organise
Customer Service
Cleaning
Reason For Leaving: Relocated
Education
Matric
Die Anker High School - Springs, Gauteng
2014
Diploma in Ms Word, Ms Excell, Powepoint, Customer service Quest Computer Scool - Johannesburg, Gauteng
Skills
Microsoft Excel (1 year), Customer Service (3 years), Microsoft Word (1 year), Microsoft Outlook (1 year), PowerPoint (1 year), Sage Pastel intermediate, Sage Pastel Advanced Additional Information
To whom it may concern
Good day,
I have a few skills I believe you will find interesting. My skills also includes Ms Word, Excel, PowerPoint and Pastel. I have great communication skills. I am good at customer service, I am a people’s person. I am a good team player, hard worker and very punctual. I believe I can be a good asset to your team I have the enthusiasm to drive the team to new exciting heights. I am persistent to become the best in my field, to take on any challenges no matter how big or small it may be, I’ll always give my best. I was taught from a very young age to go full out in everything I do. I take charge when something goes wrong in the workplace and I am also a friendly and outgoing person. I am overly cautious when something doesn’t make sense, I’m also an overly detailed person, the more details I have the better. I get really impatient if work doesn’t get done like it is supposed to. I can drive the team I work with, I can help the company prosper and get new work, and I’ll be an asset to the company because I am a hard worker that like challenges, to let people know about the company and can get new clientele.
Thank you for the time considering my application. I’m looking forward to year from you. Yours sincerely
Nicola Bothma