Roveena Robinson 604-***-****
Surrey, BC ***************@*****.***
1
OBJECTIVE: To work as an Administrative Assistant
HIGHLIGHTS OF SKILLS AND QUALIFICATIONS
Over 10 years’ experience working in office administration and marketing
Diploma in Accounting and Office Administration with high fluency in English
Proficient in using MS Office Suite and conducting research on the internet
Accurate keyboarding skills with over 40 wpm typing speed
Excellent communication, time management and interpersonal skills;
Skilled in writing a variety of documents, letters and minute taking
Strong multi-tasking, problem-solving, prioritization and organizational skills
Client-focused; interact well with individuals from various cultural backgrounds
Exercise a high level of confidentiality, diplomacy and discretion
Demonstrated initiative to undertake challenges; self-motivated and flexible
Positive attitude and enthusiasm; highly dedicated to excelling in a job WORK EXPERIENCE
ADMINISTRATIVE ASSISTANT / RECEPTIONIST 2019 – Till Date Danma Kitchen Cabinets, Delta, BC
Attend to incoming calls and direct them to appropriate people
Handle correspondence, issue invoices, prepare payroll and manage filing
Manage petty cash, A/R, P/R and daily Quickbooks entries
Accurately perform bank reconciliation and assist with other baking activities
Prepare financial statements as required by the accounting department ADMINISTRATIVE ASSISTANT 2017 - 2018
Naisoso Residential Management &Real Estate, Fiji
Answered inquiries, correspondence and promoted the company properties
Accepted revenue for properties, prepared tax applications and payroll
Handled all aspects of accounting for submission to chartered accountants OPERATIONS MANAGER 2015 - 2017
Oolala Cruises, Fiji
Oversaw day to day operations of the company
Promoted services to international tourists increasing revenue
Assisted with the takeover, preparation of legal documents and
Handled complaints and came up with viable solutions
Prepared account statements for taxation and completed payroll Roveena Robinson 604-***-****
Surrey, BC ***************@*****.***
2
WORK EXPERIENCE (Contd.)
OPERATIONS MANAGER 2010 - 2015
Storck Cruises Ltd., Fiji
Marketed the cruise company to tour operators and accepted bookings
Administered all aspects of HR, payroll and leave applications
Prepared account statements, tax forms and budget reports
Created systems to ensure smooth company operations
Attended to enquiries and complaints effectively retaining customer loyalty
Worked with government authorities to obtain and renew licences
Took inventory of office and cruise ship supplies and handled orders
Checked craft operators for their licences and permits RATES AND DATA COORDINATOR
ATS Pacific Ltd., Fiji 2008 – 2010
Uploaded tour details and contracts into tour plan software
Input operator profiles and updated systems
Administered and installed IT software and maintained the database
Planned and coordinated marketing and sales events
Issued payment vouchers and followed up for payment EDUCATION
DIPLOMA IN ACCOUNTING 2011
Fiji National University, Fiji