ROSHNI ARUN

*** ******** ****** *****: 306-***-****/304 0087

Waterloo, ON N2V 0E4 Email: ac9yk5@r.postjobfree.com

CAREER SUMMARY

Results-oriented Quality Assurance Analyst with 9+ years expertise in software Testing. An excellent team player with a positive attitude. Promotes excellent communication and organizational skills. Looking to work closely with both teams and customers to find the most efficient and beneficial solutions for process improvement.

TECHNICAL SKILLS

SQA Tools & Best Practices

Expertise in writing, implementing and maintaining Test scenarios, Test cases.

Defect Management tool – JIRA

Project Management Tool –HP-ALM

Integration, System, black-box testing, negative testing, customer scenario testing, regression testing and platform testing, Load, User Acceptance Testing (UAT), Integration, Smoke, Performance and Functionality Testing

Automation: QTP

Good knowledge of general programming methodologies.

Solid Understanding of Software Development Life cycle and specifically QA processes, Change management.

Good knowledge of Pension Administration industry.

Solid understanding software-testing methodologies in Waterfall and Agile for STLC/SDLC.

Expertise in SQL, SQL Developer/ Relational Database models, validation testing

Excellent oral, written communication skills.

Good team player, problem solving, attention to detail, time management skills.

Proficiency in using MS Office suite of products, e.g. MS Word, Excel, PowerPoint, in their latest versions

EMPLOYMENT HISTORY

Quality Assurance Analyst April 2018 ongoing

Government of Saskatchewan

Ministry of Finance (PEBA)

Expertise in writing, implementing and maintaining Test scenarios, Test cases and maintaining Traceability Matrices for baseline documents. Also able to define test data and testing environment requirement.

Collaborate with other solution testers within the programme to enhance and improve the testing process and tools and to maintain or improve the programme standards in this area thereby perform improved application test plans to ensure alignment with business needs. Work with cross-functional teams to ensure quality throughout the software development lifecycle.

Review technical system requirements, specifications and design documents to provide timely and meaningful feedback.

Identify routinely executed tests and use cases that are good candidates for test automation.

Train co-workers and act as a reference for the business requirements management life cycle.

Thorough knowledge of business functions and processes.

Adeptness at testing risks and coordinating test environment.

Perform manual and automated testing to meet the requirements of the business.

Perform all aspects of verification, including negative testing, customer scenario testing, regression testing and platform testing, functional, exploratory, structural, regression, load and performance testing.

Perform extensive functional testing, performance testing to evaluate the new system that has been implemented in the organisation for like responsiveness, speed, scalability, stability under load testing etc.

Experience in Oracle Database concepts and testing using SQL, SQL Developer.

Build relationships with internal and external clients and support staff to support business needs.

Testing the generation/creation of quote documents, system letters, insurance policies, system reports in the enterprise system.

Validating the Defects and revamping of the Test Cases on requirement change.

Review existing IT systems and internal processes; collect and analyse data to identify areas for improvement within IT infrastructures.

Prepared testing estimates that incorporate all of the activities required to effectively test the system, keep track quality assurance metrics, like defect densities and open defect counts to provide an update to the QA Lead in the weekly meetings that lead to improvement in testing productivity.

Create defect logs, test suite and Test execution Report to document testing phases and defects using JIRA and verify bug fixes once an issue has been resolved.

Review and supervise debugging efforts.

Conducted post-release/ post-implementation testing efficiently.

Assist in the gathering and writing of application requirements and procedural documentation.

Provide support, direction and training for end-users on the pension administration database functions troubleshoot systems as required, analyse the causes of non-conforming software, improving performance, resolving production problems and providing timely follow-up reports. Training the users to implement the proposed solutions.

Perform production related processes to ensure nightly jobs have completed accurately and troubleshoot complex production issues.

Manage multiple tasks to deadlines; communicate progress with Manager at regular intervals.

Provide technical support and knowledge transfer in specialized areas of Software and testing to QA team members.

Proficiency in using MS Office suite of products, e.g. MS Word, Excel, PowerPoint, in their latest versions.

Quality Assurance Analyst May 2015 – March 2018

Government of Saskatchewan

Ministry of Social Services

Effectively created and maintained test cases, test suite and Test execution Report to document testing phases as well as execute test cases (manual and automated) and analyse it to see if the results are accurate.

Create updated test cases, test suite and Test execution Report to document testing phases and defects using JIRA.

Successfully designing and executing clear and effective test plans ensuring the accuracy and completeness against business requirements

Efficiently validating the defects and revamping of the Test Cases on requirement change.

Experience in Oracle Database concepts and testing using SQL.

Perform all aspects of verification, including functional, exploratory, structural, regression, load and performance testing.

Perform extensive functional, performance testing to evaluate the new system that has been implemented in the organisation like responsiveness, speed, scalability, stability under load testing etc.

Train co-workers and act as a reference for the business requirements management life cycle.

Worked well with cross-functional teams to ensure quality throughout the software development lifecycle by good persons and communication skills.

Prepared testing estimates that incorporate all of the activities required to effectively test the system and provide an update to the QA Lead in the weekly meetings that lead to 20% improvement in testing productivity.

Provided valuable advice and guidance on QA services, tools and processes to management, colleagues and clients.

Created, updated and maintained application related administration and procedures manuals on a day-to-day basis.

Review requirements, specifications and technical design documents to provide timely and meaningful feedback.

Collaborated successfully with other solution testers within the programme to enhance and improve the testing process and tools and to maintain or improve the programme standards in this area.

Support and troubleshoot systems as required, optimizing performance, resolving production problems and providing timely follow-up reports.

Review and supervise debugging efforts.

Consistently met deadlines and requirements for all production work orders..

Proficiency in using MS Office suite of products, e.g. MS Word, Excel, PowerPoint, in their latest versions.

Senior IT Analyst

WIPRO Technologies September 2014 - April 2015

Defect tracking tool: : MS Visual Studio Test manager

Database: : SQL 2008

Coordinated with systems partners to finalize designs and confirm requirements.

Trained junior members of IT team regarding product testing and certain aspects of automation.

Direct Client Interaction through regular status calls.

Review and analyse system specifications.

Collaborate with QA Engineers to develop effective strategies and test plans.

Execute test cases (manual and automated) and analyse results.

Evaluate product code according to specifications.

Create logs like test cases, test suite and Test execution and report to document testing phases and defects.

Experience in writing complex queries using SQL for database testing.

Expertise in writing and implementing Test scenarios, Test cases, System testing

Support and troubleshoot systems as required, optimizing performance, resolving production problems and providing timely follow-up reports.

Perform all aspects of verification, including functional, exploratory, structural, regression, load and performance testing.

Perform extensive performance testing to evaluate the new system that has been implemented in the organisation like responsiveness, speed, scalability, stability under load testing etc.

Train co-workers and act as a reference for the business requirements management life cycle.

Prepared testing estimates that incorporate all of the activities required to effectively test the system, keep track quality assurance metrics, like defect densities and open defect counts to provide an update to the QA Lead in the weekly meetings that lead to improvement in testing productivity.

Perform quality testing includes creation of test scripts/cases, test input data preparation, execution of Tests and tracking of defects using JIRA.

Conduct regression testing, functional testing and post implementation testing.

Help troubleshoot complex issues by teamwork and connecting with the right resources.

Conduct post-release/ post-implementation testing.

Work with cross-functional teams to ensure quality throughout the software development lifecycle.

Escalate and obtain resolution of the issues related to the test environment and team.

Proficiency in using MS Office suite of products, e.g. MS Word, Excel, PowerPoint, in their latest versions

Strong documentation skills.

Quality Assurance Analyst June 2012 – October 2013

Government of Saskatchewan

Ministry of Social Services

Expertise in writing, implementing and maintaining Test scenarios, Test cases, System testing and maintaining Traceability Matrices for baseline documents.

Collaborate with other solution testers within the programme to enhance and improve the testing process and tools and to maintain or improve the programme standards in this area thereby perform improved application test plans to ensure alignment with business needs. Work with cross-functional teams to ensure quality throughout the software development lifecycle.

Participates in every phase of the software development life cycle, from requirements definitions through to deployment.

Review requirements, specifications and technical design documents to provide timely and meaningful feedback.

Experience in Oracle Database concepts and testing using SQL.

Successfully designing and executing clear and effective test plans ensuring the accuracy and completeness against business requirements

Perform manual and automated testing to meet the requirements of the business.

Perform all aspects of verification, including functional, exploratory, structural, regression, load and performance testing.

Review requirements, specifications and technical design documents to provide

Perform extensive performance testing to evaluate the new system that has been implemented in the organisation like responsiveness, speed, scalability, stability under load testing etc.

Participate in project-wide reviews of business requirements and use-cases, in the design process to ensure quality product output from the development team.

Partake in estimation, planning and risk analysis of QA activities; communicate testing activities and findings in oral and written format.

Experience in writing complex queries using SQL for database testing.

Build relationships with internal and external clients and support staff to support business needs.

Testing the generation/creation of quote documents, system letters, system reports in the enterprise system.

Validating the Defects and revamping of the Test Cases on requirement change.

Review existing IT systems and internal departmental processes; collect and analyse data to identify areas for improvement within IT infrastructures.

Prepared testing estimates that incorporate all of the activities required to effectively test the system, keep track quality assurance metrics, like defect densities and open defect counts to provide an update to the QA Lead in the weekly meetings that lead to improvement in testing productivity.

Review and supervise debugging efforts.

Develop, and applies software QA policies and procedures with the development team and other departments.

Create defect logs, test suite and Test execution Report to document testing phases and defects using JIRA and verify bug fixes once an issue has been resolved.

Conducted post-release/ post-implementation testing efficiently.

Assist in the gathering and writing of application requirements and procedural documentation.

Provide support, direction and training for end-users on the pension administration database functions troubleshoot systems as required, optimizing performance, resolving production problems and providing timely follow-up reports.

Analyse the causes of non-conforming software, support and troubleshoot systems as required, optimizing performance, resolving production problems and providing timely follow-up reports. Training the users to implement the proposed solutions.

Perform production related processes to ensure nightly jobs have completed accurately and assist with issue resolution for production users.

Manage multiple tasks to deadlines; communicate progress at regular intervals.

Provide technical support and knowledge transfer in specialized areas of Software and testing to QA team members.

Proficiency in using MS Office suite of products, e.g. MS Word, Excel, PowerPoint, in their latest versions.

WIPRO Technologies April 2010 – May 2012

Senior Quality Assurance Tester

Project 1 Detail:

Product Name : HP Multi functional peripherals

Client : Hawlet Packard(HP)

Testing tool : HP-ALM

Expertise in writing, implementing and maintaining Test scenarios, Test cases, System testing and maintaining Traceability Matrices for baseline documents.

Coordinated with systems partners to finalize designs and confirm requirements.

Trained junior members of IT team regarding product testing and certain aspects of automation.

Validating the Defects and Revamping of the Test Cases on requirement change. Involved in Automation process analyzing test cases for automation and development of scripts for Automation using QTP.

Identify routinely executed tests and use cases that are good candidates for test automation.

Direct Client Interaction through regular status calls.

Review and analyse system specifications.

Collaborate with QA Engineers to develop effective strategies and test plans.

Execute test cases (manual and automated) and analyse results.

Evaluate product code according to specifications.

Report bugs and errors to development teams.

Collaborate with other solution testers within the programme to enhance and improve the testing process and tools to maintain or improve the programme standards in this area thereby perform improved application test plans to ensure alignment with business needs.

Work with cross-functional teams to ensure quality throughout the software development lifecycle.

Conduct regression testing, functional testing and post implementation testing.

Help troubleshoot complex issues by teamwork and connecting with the right resources.

Partake in estimation, planning and risk analysis of QA activities; communicate testing activities and findings in oral and written format.

Design process to ensure quality product output from the development team.

Participates in meetings with developers to support every phase of the software development life cycle, from requirements definitions through to deployment.

Conduct post-release/ post-implementation testing.

Work with cross-functional teams to ensure quality throughout the software development lifecycle.

Escalate and obtain resolution of the issues related to the test environment and team.

Proficiency in using MS Office suite of products, e.g. MS Word, Excel, PowerPoint, in their latest versions

Strong documentation skills.

WIPRO Technologies April 2009 – April 2010

Quality Assurance Tester

Product Name : Toshiba Printer Driver Testing.

Client : TOSHIBA

Testing tool : Serena Dimensions.

Application : Driver Software

Review and analyse system specifications.

Collaborate with QA Engineers to develop effective strategies and test plans.

Execute test cases (manual and automated) and analyse results.

Validating the Defects and Revamping of the Test Cases on requirement change. Involved in Automation process analyzing test cases for automation and development of scripts for Automation using QTP.

Identify routinely executed tests and use cases that are good candidates for test automation.

Evaluate product code according to specifications.

Create logs like test cases, test suite and Test execution Report to document testing phases and defects.

Report bugs and errors to development teams.

Help troubleshoot issues.

Conduct post-release/ post-implementation testing.

Perform regression testing with every release.

Work with cross-functional teams to ensure quality throughout the software development lifecycle.

Performance, functional testing of the Printer Driver.

Escalate and obtain resolution of the issues related to the test environment and team.

Consistently met deadlines and requirements for all production work orders.

Proficiency in using MS Office suite of products, e.g. MS Word, Excel, PowerPoint, in their latest versions.

EDUCATIONAL QUALIFICATIONS:

Bachelor of Technology- Bio-informatics

University of Sathyabama, Chennai, Tamil Nadu, India [Assessed to be equivalent to Canadian Standard by WES (World Education Services]

Business Analyst’s Course

Edward School of Business

University Of Saskatchewan, Regina.

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