Customer Service Representative

Cheryl Bourque

** ***** *******

Winchendon, MA *1475

Cell: 978-***-**** ***************@*****.***

Summary

Dedicated, seasoned Customer Service Representative with great communication skills with 31 years of experience in the field. I am ready to face a new experience in a progressive organization where my skills will challenge me and be able to grow to achieve project goals.

Skills

Good Communication Skills Organizing Skills

Safety Measures Dedicated Worker

Quick Learner Product Ordering

Positive Learning Process Team PLalyer

Experience

12/1991 to 01/2019 Customer Service Representative

Stainless Steel Coatings, Inc. - Lancaster, MA

As a Customer Service Representative at Stainless Steel Coatings, Inc., I performed the following duties:

* Answering Phones

* Answering E-mail

* Entering Orders Using Mas90

* Filing

* Invoicing

* Credit Manager

* Ordered Office Supplies

* Helped Office Personnel Research and Solve Customer Problems

Education and Training

Graduated from North Middlesex Regional High School - Townsend, MA

Office Management Program - Certificate (1 year) at

Mount Wachusett Community College - Gardner, MA

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